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HBO Max

I am not able to log into my HBO Max with AT&T. My plan states I have the Unlimited Elite plan but its telling me i do not have HBO Max. I have an account with them already now its saying I dont.

Questions

 • HBO Max Login & Installation

4

0

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Error 205.4

Hi - I had reached out regarding an error I receive when I login to hbomax. For the record I’ve never been able to login to HBO max due to the error I keep getting. I connected with a specialist who took me through many steps and established there is an error at your end. I was asked to wait 72 ho

Questions

 • HBO Max Login & Installation

14

0

0

Accepted Solution

Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

 • HBO Max Login & Installation

66

9

My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

Questions

 • HBO Max Login & Installation

37

2

0

Accepted Solution

Official Solution

cannot sign into hbo max

cannot find HBO "tile" on my account page. Two of us have Unlimited Starter and one has Unlimited Premium

Questions

 • HBO Max Login & Installation

42

2

0

Accepted Solution

Official Solution

Why can’t I log into HBO max with my ATT sign in info when it’s included with my wireless plan?

Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”

Questions

 • HBO Max Login & Installation

71

1

0

Hbomax

My hbo stopped working last month and I've been trying to resolve the issue since then.

Questions

 • HBO Max Login & Installation

21

3

0

Care Code 205.4

I can no longer log into any streaming services that I am supposed to have access to through my DirecTV subscription. When I enter the login information (which is confirmed correct) I get the message: "Hmm… that isn’t the ID you use for this service. Try signing in with another ID. CARE CODE

Questions

 • HBO Max Login & Installation

28

0

USER ID NOT WORKING TO SIGN INTO 3rd PARTY APPS

I am trying to sign into various 3rd party apps (ESPN, bravo, hbo max, etc) on my Samsung smart tv with my user ID and password which I know are correct, but every time I try, I get the following message. “ Hmm… that isn’t the ID you use for this service. Try signing in with another ID. C

Questions

 • HBO Max Login & Installation

47

3

0

Care Code 205.4

Trying to link a directv subscription to ESPN app for PS4. Getting care code 205.4 with a message saying the ID is not the one used for this service. The login information I am using is correct.

Questions

 • HBO Max Login & Installation

121

0

HBO max error code

I am getting an error code 4 on my HBO max app on my Roku tv. Nothing I do will resolve it! And it's just on my Roku tv, I can use my computer, another tv, my phone. What do I need to do? 

Questions

 • HBO Max Login & Installation

50

1

0

Having issues logging into HBOMAX

I have a fiber 1000 account that qualifies for HBO MAX but haven't been able to log in for months. I called customer service on Monday and while they did confirm that I should have access they couldn't figure it out and just transferred me around until I gave up.

Questions

 • HBO Max Login & Installation

45

5

0

My HBO MAX login doesn’t work

So I cancelled my wireless service with you all because it was the worst customer service experience I ever received both in store and via telephone. No resolve ever. Unfortunately, the same if for internet however I have no choice in internet. When cancelling wireless it cancelled my HBO however my

Questions

 • HBO Max Login & Installation

69

10

0

Getting can’t verify your hbo max sub

I have att unlimited plus plan and have been unsuccessful in setting up hbo max.

Questions

 • HBO Max Login & Installation

46

7

0

Unable to Log In to HBO Max

I tried to “sign in to HBO Max with provider” using AT&T, and the login is not working (I’m getting Care Code 201 [LU100]), but when I tried the “Don’t have a user ID? Make one now” option and it told me “That account’s already registered” when I input my account info. If it’s already registered

Questions

 • HBO Max Login & Installation

28

1

0

HBO max can’t verify subscription

Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.

Questions

 • HBO Max Login & Installation

154

20

HBOmax with new wireless plan

I recently changed my wireless plan, which I was able to still get HBOmax for free with. However, I was instructed that I would need to sign up again for HBOmax and could use my same email. However, I can't seem to figure out how to do that. I have seen other forum questions in which gives instructi

Questions

 • HBO Max Login & Installation

29

4

0

Accepted Solution

Official Solution

HBO Max Subscription has expired message help

I get the HBO Max Subscription has expired when it should be included in my DirecTV package. How do I fix this?

Questions

 • HBO Max Login & Installation

82

1

0

HBO MAX

I have an AT&T elite plan and I use to have directv. I use to log into HBO Max with my Directv login and now that I've cancelled Directv I cannot log in with my AT&T wireless account. My username is [email scrubbed]

Questions

 • HBO Max Login & Installation

42

2

0

HBOmax Verification

After speaking to over 31 ATT agents and 2 HBOMAX agents (via phone, tweet, and online chat), over 15 hours of my life, and 11 "escalated tickets" -- I am not closer to any solution after 2 months. Signed up for the internet package -- 1000mpbs - get HBOMAX for free. No matter what steps we ta

Questions

 • HBO Max Login & Installation

76

6

0

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