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My ATT install

Ok here is the deal. I ordered my internet service on October 22 and had an appointment for the 25th. When they were there to install it, they found an issue in the ground. I was told it would be fixed by November 1st. After that I have been calling people every few days to try to get an update and

Questions

 • AT&T Fiber Installation

37

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0

Accepted Solution

What do these spray paint symbols mean?

AT&T left them last night and I'm just curious. It's probably 3 houses down the road, and they're right next to the box that I made a post about recently, any idea? (First image says "10c" and the second says "BORE"

Questions

 • AT&T Fiber Installation

33

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AT&T Fiber

Hello: I have been chatting with an AT&T sales rep for over an hour and I am still not convinced that she knows the installation requirements for fiber internet She is trying to tell me that I already have internet NID box at the wall of my home and all I need is the equipment they send out to

Questions

 • AT&T Fiber Installation

54

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AT&T

Yesterday I made a post saying I had construction going on! UPDATE ON THE WORK. AT&T construction has been running on my street for about a month. A couple of weeks ago a guy came out and mark flags on the side of the road. Which they are building a place right down the from us. On the left

Questions

 • AT&T Fiber Installation

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In Pineville, LA, what can be done to get AT&T fiber-optic lines in a small new subdivision, Kolin off Hwy 107, Cedar Hill Loop.

Currently there are three new houses just built in a small new subdivision, one street that’s called Cedar Hill Loop in Pineville, LA. It’s in an area called Kolin off Hwy 107. The street does not appear on maps. We were told there was AT&T fiber optic lines in the neighborhood but there isn’t a

Questions

 • AT&T Fiber Installation

24

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My ATT fiber "move order" experience

I had fiber in my apartment from May-Oct 2021. I called in to place a move order on Oct 1 for the week starting Oct 11 for my new construction house. The new construction community had fiber run along the streets months ago and all curbside boxes are in place. All my neighbors have their ATT install

Questions

 • AT&T Fiber Installation

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ATT cables Over 8 Feet Fence

ATT has 3 different cables thrown over my 8 feet fence going from ATT cable box in my yard to 3 -ATT customer service ! These cables are on the ground! 1 of the cables runs diagonally across my back yard!  My 88 year old husband tripped over this cable.  You got 7 days to respond  & I am going to se

Questions

 • AT&T Fiber Installation

40

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How to get repairs scheduled for property damage during line installation?

Fiber lines are being installed throughout our whole neighborhood. There were holes dug in yards without consent, then repaired poorly. Additionally spray paint to mark lines were left on sidewalks and driveways. How do we get support for someone to come out and repair yards and clean driveways/s

Questions

 • AT&T Fiber Installation

27

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Official Solution

Fiber Install: Will they take down/remove the old copper feed from pole?

Once the fiber is pulled from the pole overhead to the premises, will the tech take down the old copper line? It's not significant but less cable is less clutter to look at. Thanks, J.

Questions

 • AT&T Fiber Installation

88

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Official Solution

AT&T DISTRBUTION CRITICAL SUBSURFACE INSTALLATION INFRASTRUCTURE

Hello,     My house back yard need to digit. I call 811, and 811 told me my house area near "This Locate Request is near an AT&T DISTRBUTION CRITICAL SUBSURFACE INSTALLATION INFRASTRUCTURE that provides Switching, Routing and Transmission services to the surrounding area and around t

Questions

 • AT&T Fiber Installation

32

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Loss of wifi printers after fiber installed

Just changed over to AT&T fiber. Now the computer the fiber is connected to will not recognize wifi printers. Have already tried rebooting everything. Any suggestions?

Questions

 • AT&T Fiber Installation

24

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Fiber install in condo building

My condo is located in a historic school building - ATT lists fiber as being available, and three of 30 units have it, (none of whom seem to have asked for condo permission first) but what the construction/engineering people did was physically run a line along the exterior of the building and drill

Questions

 • AT&T Fiber Installation

32

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Accepted Solution

ATT fiber

In the spring of 2021 ATT began laying fiber optic in the Chapel Glen subdivision . All work has been completed when will the service be made available ? I have had at least technicians out trying to get a better line,  all have said our lines are so degraded we are lucky to have any internet.

Questions

 • AT&T Fiber Installation

31

2

Accepted Solution

Official Solution

Fiber installed over sidewalk

Just had fiber installed yesterday and it was laid over the sidewalk. My neighbor has a recent unburied install but his was at least fished under the sidewalk. Will line bury dept still take care of this or does ATT need to come back and put the cable under the sidewalk first? I have sent pics and b

Questions

 • AT&T Fiber Installation

66

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Fiber Optic coming to my neighborhood - Need project update

A few weeks ago I noticed some trucks in the area which I know to be consistent with contractors running new utility lines. Last Friday they finally made it to my street and marked up my front yard with flags and spray paint and I now know its ATT installing Fiber Optic. I know this has to happe

Questions

 • AT&T Fiber Installation

47

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Fiber Optic Cable Relocation Cost (Permits and Construction)

I am trying to get an estimate for how much the permits and construction cost would be to relocate existing fiber optic cables. This would be for a potential retail development in Daytona Beach, Florida. We would need to relocate around 1200 -1500 feet of cable. I have not been able to find even a r

Questions

 • AT&T Fiber Installation

31

1

Accepted Solution

Wired Internet Room Access Change?

Hello, I work from home and require a wired connection to my computer for big file upload/downloads. When the Fiber internet was installed, the modem/router was installed in the living room in the bottom floor of my two-story home. The technician was able to run an ethernet cable from the modem/r

Questions

 • AT&T Fiber Installation

35

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AT&T special for online fiber with Gift Card

Hello, I see At&T has a special wherein if you sign up online you get a $200 gift card for new customers. It says it expires 11/16/21.   Does  that mean you sign up by then. OR does it mean you have to have  the fiber installed by then?   I signed up a month ago an

Questions

 • AT&T Fiber Installation

28

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AT&T called to confirm appointment to replace copper with fiber

Got a voicemail from an AT&T rep (my phone identified it as an AT&T number) saying they scheduled technicians for Dec 3rd to switch out copper wiring for fiber. I have made no changes to AT&T internet account, nor did I ask for an upgrade.  I live in a separate unit from the ma

Questions

 • AT&T Fiber Installation

54

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New home remodel fiber install in Austin and want FTTP with ONT in my wiring closet...

I am remodeling my house and have a built a central wiring closet with fiber pulled from there to the outside of the house (yes, completely rewired all low voltage in the house to CAT6 and Coax to RG6). I want to install AT&T fiber but have the fiber connect to the fiber I have had my network c

Questions

 • AT&T Fiber Installation

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