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Fiber optic internet

You have laid fiber optic cables on the main road, Mary Kitchens Road, Milton, FL. I live in a small neighborhood off Mary Kitchens Rd. We have been waiting for years to get high speed internet. There is a box at Mary Kitchens Road. When can we expect to receive high speed internet?  We ha

Questions

 • AT&T Fiber Installation

19

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Installation question with BGW320 and fiber port on gateway

Hi there... A friend of mine that lives nearby is looking to get AT&T Fiber installed in the coming weeks, but we have a question. While looking online at the new router/gateway that AT&T is using (BGW320), we noticed that it has a port for connecting the fiber directly to it, as you can

Questions

 • AT&T Fiber Installation

60

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0

at&t fiber optic installation

hello at&t just laid down fiber cables down my road about 2 weeks ago (my house sits down a gravel road off the main road) and i am wondering how long does the process take until they are finished. i have not received any letter or door hanger from the crew. when i check at&t availability it

Questions

 • AT&T Fiber Installation

32

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0

Accepted Solution

New construction

My address has fiber available. For wiring inside the home (while construction is happening), I need to know where the exterior wiring will cross through the property and enter the home. Who do I contact? I'm getting lots of confusion when I call customer assistance.

Questions

 • AT&T Fiber Installation

50

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Accepted Solution

Request for AT&T Fiber installation in our area.

We have been waiting for AT&T Fiber in Evergreen, San Jose, 95148 area for the past few years. Can you please speedup the process and save us from Xfinity?

Questions

 • AT&T Fiber Installation

42

4

0

Accepted Solution

Official Solution

AT&T dug in our lawn and broke sprinkler pipes, who to contact?

09/16/2021 AT&T crew dug along our front lawn at multiple spots, they broke our sprinkler lines in pieces and a few of sprinkler heads. There was no notification for the excavation before and after they were done. The workers told me they are from At&t and tried to find the underground powe

Questions

 • AT&T Fiber Installation

36

5

Underground install of ATT fiber requirements

What are the requirements, specifically the conduit, required to run ATT fiber from the telephone pole to the house?

Questions

 • AT&T Fiber Installation

29

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FIBER OPTIC CABLE INSTALLATION!!!!

Thursday September 16, 2021, Your subcontractors installing your fiber optic cables while digging they hit and broke the main water line to my home and entire neighborhood. Your workers were rude and left the area with the water continuing to leak. I need to speak to someone in a leadership positi

Questions

 • AT&T Fiber Installation

28

1

0

Reward 250$ card for interner activation

Hello over a month ago i set up with you guys an promotion that if i get internet subscription with you i will get a 250$ card for me that was amazing i have better offers from other company but i dicide with you because of the promotion i send my friends 3 days later and they get the internet to ,

Questions

 • AT&T Fiber Installation

22

2

0

Sprinkler damage due to installation at neighbor's house

The installation crew had to dig a huge hole in my yard to receive the cable underground from across the street. In doing so, they damaged by sprinkler system which I cannot use until this is fixed.

Questions

 • AT&T Fiber Installation

11

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Fiber installations amid the current pandemic

Hi! I plan on switching to fiber since my contract with cox is ending this month and they couldn't offer us anything better. Based on my household's needs, fiber 300 is best. However, I have a few questions. Given the current pandemic, how are they doing installations? To those who got fiber

Questions

 • AT&T Fiber Installation

29

3

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fiber cable in my area

has anyone in area code 30008 (Marietta GA) heard anything about fiber cable in our area? I've been waiting for YEARS!!! the best i can get is 45Mbps

Questions

 • AT&T Fiber Installation

25

2

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AT&T line causes fire

A poorly installed AT&T cable caused a fire yesterday when a truck got caught up in the wire and caused a power pole to spark and catch fire... Now AT&T won't come out and fix it unless I can guess my wife's childhood hero question.... My question is... (Edited per community guidelines)?

Questions

 • AT&T Fiber Installation

36

9

0

Accepted Solution

Official Solution

When will fiber be in my area?

In Metairie and looking for fiber service.

Questions

 • AT&T Fiber Installation

194

3

0

ATT contractor tore up my yard and did not repair

My entire side yard was dug up and they killed the grass. The yard is now dead grass and dirt.  The sod had just been laid in April.  They need to re-sod the area that they dug up

Questions

 • AT&T Fiber Installation

75

1

0

FIBER lines being installed on my ROW

FIBER lines being installed on my right of way as we speak. How long until we can request service AT&T fiber service? Enterprise FL 32725

Questions

 • AT&T Fiber Installation

23

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When will fiber be available?

Why is there no one that can tell me when fiber will be run near my home? Surely someone at AT&T knows what the plan is and where they will go next ....why is this a secret?

Questions

 • AT&T Fiber Installation

28

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Facing issues with the High Speed fiber Internet

Anyone else order the new high speed fiber internet only to have it stop working 2 weeks later and then told you have to wait 5 days for a tech to come and fix it?

Questions

 • AT&T Fiber Installation

25

1

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Internet Service for New Subdivision

Hello, I just bought a house that is in a new subdivision area, the existed neighborhood has AT&T as an ISP, I was wondering what should I do to request to extend the service to our area. 

Questions

 • AT&T Fiber Installation

26

3

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New home- says service is not available

An Att rep is currently looking into this for me but wanted to know if it was a common issue. I am moving into a brand new home and I am trying to transfer my service but it is stating that internet is not available for the address. However, every house in the neighborhood is from the same builder a

Questions

 • AT&T Fiber Installation

31

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