Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (195)

Most Recent
Destroyed grass at home

Last week AT & T installed fiber wire for my next door neighbor and destroyed my grass installing it. They replaced his grass they dug up but not mine. 

Questions

 • AT&T Fiber Installation

11

1

0

After installation, the fiber connection failed

My fiber connection failed fter installation today. Rebooting does or help.

Questions

 • AT&T Fiber Installation

9

1

0

Home internet not available

I need to get home internet set up and att keeps telling me it's not available in my area, even though at least 4 of my neighbors have it. In fact, every single internet provider I have called says that, and my next door neighbor has tmobile and the people across and down the street have comcast. Wh

Questions

 • AT&T Fiber Installation

19

2

0

Enable IPsec traffic

We have BGW320-505 modem and want to enable it to pass IPsec traffic to/from. I'm not sure how to do that. We also want to connect multiple devices on the modem via an unmanaged switch (umanaged switch has a few devices connected to it and that is connected to the modem). How do we "open" the ATT BG

Questions

 • AT&T Fiber Installation

7

7

0

To Get started with the internet

Intrusions to setup internet

Questions

 • AT&T Fiber Installation

14

2

0

Slack after line replacement

A 3rd party contractor is upgrading lines in our neighborhood to fiber optic. They left so much slack in the line to our house that I can hold the line while standing in my backyard.  This is unsafe and needs to be corrected ASAP

Questions

 • AT&T Fiber Installation

17

1

0

Run away from at&t as fast as u can

I have had nothing but headache after headache with this horrible company. I would rather spend more money elsewhere.

Questions

 • AT&T Fiber Installation

13

1

0

Can I pay to have fiber run to my home

Please do not give the canned response about checking the map. AT&T Fiber is all around my property's perimeter (neighborhoods and offices adjoin my property line)  but my house sits in the middle of my 20 acres.  Does AT&T offer a custom service for me to pay them to run the fibe

Questions

 • AT&T Fiber Installation

33

6

0

horrible installation on my fiber internet

a young technician came and ran cable down the middle of my backyard taking the shortest path possible to then proceed and drill a hole in a location I do not and will never put any device through my back wall ghetto as heck. I am wondering if I should even use ATT at this point I had loads of troub

Questions

 • AT&T Fiber Installation

30

7

0

Technician cut my fiber cable

Today, my neighbors got AT&T Fiber services installed. The technician decided for whatever reason to cut my line going into house, I call ATT and they not have anything for tomorrow at first time... I decide to go to my neighbors and they have the cell for the technician I text him and going to

Questions

 • AT&T Fiber Installation

30

7

0

Cancel Home Smart

How do I cancel Home Smart. I do not want or need it.  

Questions

 • AT&T Fiber Installation

8

0

0

Set up my Internet and Wifi

I recently decided to switch to AT&T internet and WIFI for my home, and I am seriously considering not switching and staying with Spectrum. I was shipped a box to set up my internet, and there are no physical instructions, so I have to use the phone and Smart Home App. Why does everything have t

Questions

 • AT&T Fiber Installation

18

2

0

cant get fiber internet hooked up

I have a new built home and apparently, the att hand hole for my lot was buried or destroyed during the land leveling for my house. I have had three different service come out and tell me the same thing. A contract crew was supposed to be coming out to dig for a new hand hole but i havent heard from

Questions

 • AT&T Fiber Installation

20

2

0

Does anyone suggest AT&T Fiber Internet 1000?

So I moved to a new place and found out that AT&T Fiber Internet is available at my address for $49.99/mo plus the equipment for $10/mo which makes it $59.99/mo. It says the installation fee is waived, and now I’m a click away to getting it. I feel like this is probably too good to be true, so I

Questions

 • AT&T Fiber Installation

54

4

0

Fiber Install truck roll

Bought a house previously had AT&T fiber. But, large renovatin including new driveway -> old fiber line no longer connected.  I have laid conduit for you, need to arrange a truck roll.  SHould I just order on web and call 1-800-288-2020 or a better way to arrange?

Questions

 • AT&T Fiber Installation

35

5

0

How is fiber optic added to an account

Is there a new device needed to install fiber optic 1000

Questions

 • AT&T Fiber Installation

18

1

0

Accepted Solution

Official Solution

AT&T Fiber go straight into the home?

I am scheduled to get AT&T 300 Mbps fiber tomorrow and I have several questions: 1.  Does the fiber come all the way into the home?  2.  I haven't gotten any info on anything that I have to do to prepare?  3.  Does the "fiber" come all the way inside?  4. 

Questions

 • AT&T Fiber Installation

66

8

0

Closed

como instalar ATT internet security suites en mi computadora con windows 8?

Cuando voy al sitio de att para instalarlo dice que solo para high speed internet y DSL costumers

Questions

 • AT&T Fiber Installation

2

1

0

Closed

ATT internet security suites by Mc affe

I cant install the antivirus in my windows * loptop

Questions

 • AT&T Fiber Installation

8

1

0

Not getting download speed (<2mbps) from my gateway

Speed to my router is +900mbps. Speed to my devices is snail pace (<2mbps). Something is blocking the output speed. Any guesses?

Questions

 • AT&T Fiber Installation

26

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.