Last week the entire neighborhood where I live experienced a fiber outage (tv and internet) for the entire week. It went out last Sunday evening around 8:00pm and did not come back on until that Friday at about 4:30pm. It was up all through the long 4th of July weekend. Now it has gone out again at

Hello. I recently upgraded to Fiber 300 internet service.  I have U-verse TV with whole-house DVR.  The article https://www.att.com/support/article/u-verse-tv/KM1040899/ , under "How does AT&T Fiber make your TV experience better?", says that 6 HD streams should be available for watch

See subject. I have followed all the instructions I can find from the att troubleshooting. I am hooked up to two tvs wirelessly and neither is working. They both keep giving the same message. I have unplugged and replugged everything countless times. I have pressed the buttons I was told to press. A

I have two S10-53 Tv remotes and one has stopped working. Will not turn Tv on or off. No on demand or recorded TV etc. These are old and probably worn out. I tried twice to have customer service replace it and they act like thy know how to do it but I never recieve a new remote. The last time I call

My CC stopped working on all ABC programming, which come from our local ABC affiliate. This is consistent with all our TVs. CC works on all other channels and networks. The local affiliate says it sees no problems.

When I record a program on any channel and play back the recording freeze and then skips. my DVR, Modem and wire into the house to the modem have all been replaced. Still have problem

We have 4 tv's and all of them are constantly freezing. This is very frustrating abd it is getting worse.  Today it will play for 1 minute and then freeze.  We cannot watch anything!

DVR only shows future recordings for a period of 2 weeks upon creating a recorded series, and then it no longers creates or records the scheduled recording. Its as if it only wants to schedule 2 weeks from the initial series recording creation. Previous DVRs did not have this problem. As usual tech

Recordings list is unavailable. I’ve rebooted the modem and Tv units.

How do I assign my favorite list of channels to the main guide?

Called support Tuesday morning 05/20/2023 and worked with a lady who ordered a new box for me. Received and installed a replacement set top box Wednesday 05/21/2023. New mod no: VIP2262v1 S/N: M91628EB2500 MAC address: FC:51:A4:B4:32:9D After turning on new box got the following on my tv

Happens sporadically.  Reboot fixes screen but often not sound.  Samsung plus input works fine.

I have a vip2250 and it is not responding. Power, recording, and HD lights are on but I can't get it to do anything else. Please help!?

Has anyone lost U-verse recordings after upgrading to AT&T fiber internet?

Picture /sound comes 9n for several seconds then out again. Repeats this when changing channels, for each channel

Bought a new smart tv. My Att u-verse remote will not go into pairing mode. Was working before. Remote operates the cable box fine.

My picture is not fitting my Samsung TV screen it’s a new TV

I would like to move my kitchen tv into my livingroom which does not have a cable connection in the wall - do I need a tech to come out to do that? If so what is the cost?

Our TV continues to give us a black screen, pixelated screen or freezes for 2-3 seconds, whether live or recorded

We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and