I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

I made my payment yesterday at the local At&T store, like I did last month for the 30.00 monthly plan but it hasn't renewed. Is there something on the receipt or a refill pin that I need to get my plan renewed.

Lost it prepaid.

Lost it

I purchased SIMS 2 1 For me 1 for my Ex. I paid for my plan yet they have his name on my phone number how do I change it?

My wife and I are Snowbirds who've been using AT&T for 5-6 months every year for the last decade. As usual I wanted to suspend my account when it came due on the 5th of April.  So in the middle of March I took it off auto pay via my online account.  On the 4th of April when I was back

Switching from Red Pocket to AT&T was the worst experience I ever had with any wireless provider in my life. Prepaid customer service representatives hired by the company is huge waste of money for AT&T. I switched 4 lines and every single line took me literally being on the phone 5 hours ea

You canceled my order and want me to verify identity

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

I ported my number out and now I can't log in to cancel account and autopay

I have a prepaid account. I have chosen another cell provider. How do I make sure that AT&T does not have a lock on my phone? I own the phone and AT&T was never involved with the phone just the service. The website is useless.

I'm Canadian. Purchased a prepaid AT&T sim card in Great Falls for a tripto Utah in March.  Back home now but will be in Washington State in May.  How do I find out if I can still use that SIM card in May?  I do not have a pin, so can't get through any of the support options. Tha

Did not make a timely payment so phone number is now inactive. Need to get it reactivated.

I have a new AT&T prepaid phone the Samsung Galaxy A 14 5G I need to sign up for an account when I sign up I need my billing zip code and I need either the phone number or account number. okay I enter my AT&T phone number and zip code to sign up next page I need my billing account number...

Hi. I forgot my phone lock screen passcode and can not get into my prepaid phone. What options do I have to get back into this phone? Thanks

I have lost my phone. I have tried the find my phone feature. Don't care about the device, but I must be able to use my old number. What do I do? Already have new device to transfer number to

Connected to to hotspot from multiple devices- looks like it should be working but we cannover access any site. Confirmed that we are getting IP address from the device. I can connect to the management page of the device. I have factory reset - and have joined via WPS and password. Still not inter

I get "LOTS" of bogus text msg charges every week from the 38809090 number. I do not make or receive calls when the charges occur.  ATT needs to fix this.  THis is on a Prepaid phone and it is draining my minutes dry.  

Here it is March 29, 2024. I have been having this problem since the first of the year.  I have read numerous posts/forums about this same issue, none having any solution.  Probably wishful thinking, but has anything new come up to help remedy this problem?  I have never had an issue

I was a prepaid customer of yours for years, but ordered new phones from Verizon yesterday. Tired of your rudeness. I had autopay for years and every month you would send messages saying " your plan will renew in 10 day's and you will save money, if you have money in your account. HOW RUDE!!!! I com