Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (212)

Most Recent

Accepted Solution

Official Solution

Device not listed

I'm looking to get an esim for my new iphone, but when i go to the "bring your own device to existing line" section, my line is not listed. I am able to see my line on my account in other places.

Questions

22

4

0

Phone will not unlock after receiving code

I've tried 4 times....very carefully following directions with the code sent by ATT. It will not work. Help. ATT Cingular flip phone

Questions

21

4

0

I work for at&t

I can’t get in touch with no manager I am a sales rep. A customer was approved for accessory installments and they wanted warranty or insurance so the only thing I seen for that is a tab that said warranty accessory.  When I put that on each accessory it 0 out the price I thought as employees

Questions

12

1

0

Accepted Solution

Official Solution

How do you get an AT&T SIM card for a Winegard Connect 2.0+

I have a new motorhome with a Winegard Connect 2.0+ 4GLTE and need to get it on my AT&T account and need an AT&T SIM card

Questions

52

7

0

can ActiveArmor enforce a two-digit challenge question or similar CAPTCHA technology?

I am investigating cell phone anti-SPAM solutions, and am wondering if ATT ActiveArmor supports any kind of CAPTCHA technology? For instance some anti-SPAM software allows me to add my contacts to a whitelist.  If a legitimate call comes in from an unknown number, the caller is challenged t

Questions

25

0

0

Accepted Solution

Official Solution

I bought a locked Motorola Phone

I left US with a Locked Motorola phone, can it be unlocked. I only used for 5 days.

Questions

21

8

Transfer eSIM and device visibility on account device page

I currently have a phone on my account that I am still making payments on. However, I have an Old phone that I need to switch to temporarily by transferring the eSIM to the temporary phone. On my account page will the phone I am still making payments on be removed from the devices list and replaced

Questions

14

2

0

Started a new line but transferred previous phone data over, can my family still track my location?

I recently just got a new phone with my own line and new phone number and I transferred everything from my old phone (that I still have) to my new one, which was in a family plan. In the family plan, I am aware that my parents were able to track my location, turn on/off my data, and see my messages.

Questions

31

3

0

Port Google Voice number into existing AT&T wireless number

I'm trying to port my Google Voice number to existing AT&T wireless number. I've tried to call AT&T, but have had 0 luck. They barely know what Google voice is or what I'm trying to do -- and I've spent way too much time on the phone with them. I don't understand how I can explain "Port numb

Questions

18

2

0

Net gear M6 hotspot will not connect and says check APN

My device says check apn. I have run thru everything possible and still won’t connect. I tried 2.4 and 5 but no change. Apn says first net and I accept or set to that but no internet connection. Device came with sim installed. My old sim is in my old hotspot.   Any suggestions would be wonderfu

Questions

11

2

0

archive messages

I want to save all my messages for future reference. Back-up & Sync holds them for 90 day, but not longer. What do software do I need to create a permanent archive of messages?

Questions

17

3

0

Phone number keeps calling me

Is it possible for you to let me know if these numerous calls from the same number are a scam, number is +1 (864) xxx-xxxx thank you

Questions

11

1

0

Network unlocking

Am unable to unlock my phone i got an error message from AT&T saying "The IMEI provided is not a valid AT&T IME" But I have submitted correct IMEI number  And the phone is AT&T, please help 353767110230544

Questions

18

7

0

Entice Me

I have a carrier locked AT&T phone, and i recently paid a third party to network unlock the device. The device is no longer on the network, what can i do with this phone now? If im still leasing, can i trade it in??? Can i sell it, or activate on another Network and how does that work. I've had

Questions

19

3

0

No confirmation email

Hi. I have placed an order for airtag and checked out as a guest. No confirmation email was received. Not in the junk box either. I can see the payment on my credit card. I cannot register an att account since I don't have an att number. How can I check the order status?

Questions

9

1

0

Employee Complaint

I went to an AT&T store I was going to open a new line and as I was walking to the store this guy was jusy saying foul things to another customer. And I get it maybe the customer was wrong about to something but the way he came about. I turned around and decided to go. Employees are not to be di

Questions

13

1

0

Accepted Solution

Official Solution

Admin Login for Netgear MR1100 hotspot doesn't work

Anyone successfully log into the Netgear MR1100 hotspot administrator settings? Nothing has worked for me. There's no QR code to scan, the default password isn't working (tried admin, tried attadmin), I've tried multiple login urls www.routerlogin.net, 168.192.1.1, attwifimanager, I've tried using t

Questions

14

1

0

Error trying to unlock phone.

I have a Sonim XP5700 cellphone a family member gave me. I submitted an unlock request as I do not want to use AT&T. Every time I try it gives me an error, I tried with my name and the original owner's name but it still won't work. Do I need to enter in the original owners email and phone number

Questions

14

6

Tower Degraded?

I work in Olathe, KS. For years I have had a strong cell signal at work. Beginning last week, I have one bar but my phone is largely unusable. I cannot send/receive texts, calls, or use mobile data. Was there a tower near me that was recently degraded? If so, is it going to be restored any time soon

Questions

16

1

0

Accepted Solution

Official Solution

Radiant Max display

My radiant Max all of a sudden has stopped lighting up and letting me know what kind of color is calling. Whether they're in my contact list or numbers that I don't know, I can'tsee nothing. The only way I can find out who it is calling is to hit the power button and refuse the call, then go back to

Questions

9

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.