Our community has been promised for years to get AT&T Fiber and still nothing. Have been receiving mailers about it but still unavailable. I remember the Fiber Optic cable was laid years ago but still nothing. What is the delay? Want another option besides Cable High Speed Internet.

I live in round rock, tx on arusha street. About 3 months ago they were digging holes and I assume running the cabling, then I got a card saying its available so I called them up stoked.... until the rep said it isn't available and to check back periodically.  Curious if anyone has any insight

My boyfriend used to be a customer using your fiber connection in Katy, TX. Unfortunately we moved to Hempstead, TX and you do not have fiber in this area. We are now using Sparklight internet and we miss AT&T soooo much! This is the worst internet ever, it was fine the first 2 months and then i

My neighbor needed their home internet set up, so a tech came out to run the cable from the box to their home. It turns out that there was an issue with the conduit running from the box to my neighbor's house, so they had to run it from a different box. Running it from this other box meant the cable

Anyone have any instructions on how to setup static IPs. I added some to my account today, but have no gotten disconnected three times while trying to talk to tech support about how I start using the statics?

How can I get someone to fix an AT&T fiber optic box in my yard with a broken lid before the fiber optic line or someone's ankle gets broken? I called customer service at 855-920-0146.  They sent me to the team that works on these things at 866-410-7414, but that line is no longer active.&

Dear AT&T, Your customer experience is lacking in so many ways.  I need to file a property damage claim from an irrigation line that was damaged when AT&T buried the cable at my brand new home.  I called AT&T. I was given another phone number to call. I called that number and

The line has been run at our Evansville address. Any date for the line to home connection?

With my new fiber router, an AT&T Arris BGW320-500, my computer is unable to see any other computers on its wifi network, even though all my computers have Windows network discovery turned on, with the box checked for automatic setup of network connected devices. Is there some setting in this ne

When will we get fiber in our neighborhood? 1816 alcove ct ne belmont mi 49306

Was told technicians were going to come do installment outside so internet can connect properly but no one never show up.

I have configured the steps for pass through, as follows It seems my router has two mac addresses (one that's on the back of the device itself and a seconday mac with only the last bit different. The BGW picks up the secondary mac in the drop down. I have tried both macs. My router seems to wo

I am writing since I need a Will Serve letter for a future development saying that you are able to provide your services in a multifamily project in Midlothian, Texas.

AT&T subcontracted a company to install fiber optic underground in my neighborhood the contractors use a conduit to push the fiber optics cables through the dirt which their negligence caused them to go 8 ft under the ground instead of just a couple feet as they were supposed to and hit my main

Has anyone else had a problem with a new construction home and having there internet set up ? All of my neighbors have at&t and are doing just fine but when it came to mine it was a problem and its been over 2 weeks and still haven’t heard anything back

Can an ONT box be covered by furniture or a built in cabinet with a cut out for it? I'm trying to find a way to hide the box on the wall of my family room

We recently moved into a new townhome that already had a fiber line installed. I seem to have gotten it up and running but from what I can tell the modem/router has to stay in the control room of the complex so the signal is very weak in our home. It looked like maybe the previous tenants plugged th

Same as subject. I need the wire removed from the pole to house. I am not an ATT customer.

I have Verizon account but how do I get my sports account with my Verizon

Fiber was laid in my community but somehow the signal to my home isn't good and I'm told it's a facility issue. No time frame to be fixed, no updated info and no one knows any information. How is this ok?