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Unlock of fully purchased phone

I was part of a large corporation that paid for my AT&T service as part of a corporate contract. I purchased an iphone in April'23, then I was laid off. I ported the phone number over to a different carrier. I tried to submit an unlock request on the portal but it said I needed to call. I have c

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Sam club att wireless service

Im. So (Edited per community guidelines) I'm on a family plan where 3 line 4 line free they are charging me for each additional lines not a plan they I've traded in 2 i phone and they are not giving me credit for. What they are doing is saying it say it and still charging you for it. I'm about to t

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25

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AT&T Hot Spot

I bought an AT&T hotspot at Walmart. AT&T techs could never get it to work and told me to return it because it is defective. Walmart will not take it back because it’s outside the 15 day window. How do I get an exchange under warranty?

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22

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PANTECH 2030 BREEZE III CAMERA DATA CORD

   Does the Pantech 2030 Breeze III camera data line-to-computer install in the same jack as the charger?  Also, where can I obtain a data line?      Please advise.  Thank you.

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18

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ID Verification email

I recently placed an order and it says I was suppose to receive a link to upload my ID in order for the purchase to go through but I never received anything.

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12

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Accepted Solution

I want to boost my ATT cell phone signal, but I don't want to use my Internet service...

I need to boost my ATT cell phone signal, but the ATT Cell Booster uses my existing Internet service. During storms my Internet service is not reliable, no it is not ATT. So I need a device to boost the signal that doe not rely on my Internet service. What device can I use to boost the cell phone si

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26

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Hotspot connects but no internet

We have two phones on the prepaid unlimited plan, both of which have 5G of hotspot. One phone is a Samsung A03s and the other a Moto G 5G 2022. I can turn on hotspot on each phone, then find and select the hotspot on my tablet, but connections to both indicate connected without internet. We do not h

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16

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Can't make an AT&T account because all I have is a Harmon Spark.

I purchased a Harmon Spark and am paying AT&T monthly for the service. I would like to set up an AT&T account for auto pay but I can't because AT&T wants to verify by sending a text to the wireless number associated with the Spark but I can't now, not will I ever, get a text to this conn

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20

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Pantech 2030 Breeze III camera

   Can the camera be used without purchasing a phone or data plan?      Please advise.  Thank you.

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13

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Ipad 10th gen vs ipad mini in weak cellular signal areas

I need a new cellular ipad and I am looking at both the mini gen 6 and ipad gen 10.  According the apple answer people they both have the same 5G capability (sub- 6 GHz).   My questions to the knowledgable antenna people on the forum are: Does one of these ipads have a larger antenna

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Device

Hello I can’t see my device on my account

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10

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Official Solution

ATT WILL NOT UNLOCK THE PHONE

Phone is completely paid for, nothing owed on a bill, and they will NOT unlock the IPHONE I bought and paid for.  Has anyone else had this problem with them and if so, any way of fixing this?  Been in the store and online people are absolutely no help at all. Any help would be great.

Questions

148

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Lost 5G

I have a OnePlus 9 Pro 5G (LE2125). Up until last month I had 5G connection. Now I do not. I have everything up to date and even swapped a new ATT SIM card in. I see this phone on the approved 5G list even though the associate at the store said it is not. Any idea why I've suddenly lost 5G?

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22

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Accepted Solution

Official Solution

After paying off phone, can I keep it?

Once you’ve paid off all your installments, can you keep your phone and trade it in to a different carrier?

Questions

72

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WIFI doesn't work, and kills data transfer when connected.

When I connect to WIFI my UL and DL speeds go to zero. After searching for a solution and trying everything suggested. I parked my car 100' from the tower and did a speed test. Ping and Jitter stay relatively the same but UL and DL go to zerwhen I connect compared to 30-40 when I am not.   I

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27

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5G Tower Cooling Fan Noise

We had a 5G tower installed in front of our house last summer. The installers told us that it was for AT&T service.  The tower was unobtrusive and we had no complaints until a few weeks ago.  It appears that there are two high velocity cooling fans in the cabinet that are running at f

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Question

I was wondering if I could put my AT&T Motivate™ 3 battery in moto g7 supra

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13

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Urgent My Mobile Phone

I visited Houston of resent and I misplaced my mobile phone. I was able to get another mobile phone luckily. My previous is (Edited as per Community Guidelines) Is it possible to retrieve the same number after getting a new phone? I still want to keep the same number.

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18

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Payment Collection

When I pay other bills (electric and water), money immediate comes out of my checking account or off my debit card. When I pay this ATT bill it does not. Is that something you can fix? When a payment posts is not as important as actually paying the bill. Thanks!

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71

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My cricket phone

Can't receive calls or make calls

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22

1

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