After receiving a letter that I had to switch to fiber because the copper lines would not be supported after December 4th, 2023 I relented. The ont box was installed in the outside garage wall.  A very small fiber optic cable was attached to the ont then to a BWG320-500 modem/router and placed

My company is developing a property in Wilmington, NC that has an existing buried AT&T fiber line and associated easement running through it. We need to install access drive improvements, as well as utilities through the easement area.  I need to get in contact with a local engineer or eas

Here's the situation: - I already have AT&T Fiber, and there's an aerial cable stretching across my backyard (from the power/telephone pole to the 2nd floor of my house). There aren't any problems with it, and it works just fine. - My power company recently said that my power line needs to be bu

I am reluctantly upgrading to Fiber 300 from Internet 50 as I received a dreaded upgrade or your services will be disrupted email. It's not that I don't want the better service - it's the journey to get there that I worry about with regard to install.  We have install scheduled for next week.

For the past few months, I have had random packet bursts dropping my internet for a few seconds or a few minutes. The packet burst usually happens every 20-30 minutes. AT&T has sent out 2 technicians that have swapped out my routers, and neither fixed the issue. The issue started after AT&T

We had fiber internet installed in the neighborhood recently and we decided to sign up for it. They had to run the cable from the street to the house. No problem there. Was told someone would come out in about 7-10 business days. After 3 weeks they still hadn't come out. We called and the customer s

I had AT&T fiber ordered but when the tech showed up he said AT&T no longer buries the cable and that he could only install an overhead line which was not an option according to neighborhood codes. Technically there's no reason the line couldn't be buried.   I have a Comcast line

Sedgwick will not contact me about my claim that I have to my Lawn and driveway. Incident Number: 2309001758-01

I'm a newb attempting to set up my fiber internet in my apartment. When I get to the step where I'm supposed to plug the fiber cable into the wall fiber jack, I found that the cable box connection hole was too large. After popping the cover, I found that there's only a small male connector inside an

So I was busy all day yesterday and had to run errands as I just moved and was in the process of tying up things related to that so as soon as the tech was done with the install for the modem I left for the day. This morning I noticed they put to long screws through the wall from the closet where t

AT&T buried wire on the opposite side of my street a few years ago, in large orange conduits (buried deep). On my side of the street, they buried a handhole in each yard and connected the handholes with buried wire. At the time, AT&T said the handholes and wire were for future subscribers on

Aside from the usual berating to switch to fiber, I've had two techs come out and inform me they would have to install a wire across my neighbors yard and across my driveway, sagging, to my house. I told them this would not work as I have to get my boat on a trailer in and out and a tall camper. It

I currently have U-verse with the outside box shown and a 5268AC modem. The white UTP LAN cable shown in the bottom far left connects to my modem. Will upgrading to 300 MB fiber require ANY new inside wiring, or will I be able to continue using the existing LAN cable to connect to the fiber modem?

I am trying to install internet and it won’t work

I was wondering if anyone has experience something like this... On 9/13, I had requested ATT to come to my home to install fiber since it's the only ISP in my area that has fiber available. The technician came to my home and started to work on my communication box and everything looked good in my ho

I would like to know if Active Armor by AT&T is a complimentary service or how much it is?

When the at&t employees come do they just give us the box or do they put a wall plug in? I think my internet wont work due to either a cord fail or a not having the at&t branded wall plug.

I'm currently using a 2Wire 5268AC as my DSL gateway. It's been working fine in its current setup, and we have a convenient spot to keep it where we do in the kitchen.  We are upgrading to Att fiber, 500 Mbps.  I would like to continue to use that spot after the upgrade because it looks n

Our Subdivision has about 170 houses has only a cable company as a choice for Cable, Internet and Phone and many of the people would like the choice to switch to a different option than the current company. A new subdivision below us has AT&T Fiber up and running for new homes and our HOA was tr

We have a /29 static IP block from AT&T and would like to assign a public IP from our allotted subnet to 2 separate devices within our local network. Both devices are connected via ethernet to the Ethernet/5G Ethernet ports on the router Followed the guide described here for allocating a publi