I've had an AT&T account with devices on it for a few years. Every device I brought to AT&T was fully owned and paid for by me.    Recently, I purchased an unlocked iPad from Apple for full price, and set up the e-Sim and it works fine.    But now, every device that I h

MY hotspot has no data on it. The sim has been activated with over $50 on it! It's saying to activate the device.

Just bought a perfect refurbished original Samsung watch and hooked it up to the carrier. I can call out away from the phone and receive calls away from the phone. I can send texts away from the phone but I cannot RECEIVE texts when I'm not near the phone. I've spent hours on with Samsung and they c

I purchased a new phone a few months back, and because I wanted to download some things on old phone, I opted to mail in for the $700 credit. It's been quite a while and AT&T has apparently lost my phone. I have confirmation of delivery and I have called 6 times and gotten nowhere. The last call

I exchanged my old S10 for a S23 Ultra one month ago at the AT&T store in Anchorage. I was told that I could buy the phone completely once the credits ($800) were applied in one or two billing cycles. Now I am being told that I am locked in for 36 months because the credits are spread over that

I bought a carrier unlocked CAT s62 and put my at&t sim card in it and it makes and receives calls fine but will not allow me to connect to the internet. Whats up with that nonsense?

Our MR5100 mobile hotspot was working flawlessly until several weeks ago when we got a message on the device saying due to non-payment of our bill our broadband was disconnected. Funny thing we never missed a payment which was confirmed by ATT and now that a computer generated broadband disconnect w

I tried reading the return policy, but maybe I am not reading into it great. Am I able to do a return on a Mobile Hotspot if it’s within the 14 day period? Also what will be the amount back I will receive? Thank you in advance.

I applied for unlocking the phone at the official website, but the reply to me is: You tried to unlock this device multiple times. Wait 30 days and submit a new request

For the first time, I applied for unlocking the phone at the official website, but the reply to me is: You tried to unlock this device multiple times. Wait 30 days and submit a new request.I do not know where the problem is, can you tell me? Thank you

I bought a phone it was said to stolen please uplift it blacklist please

Does AT&T plan to add the Asus Zenfone 10 to their phone plans?

I have a Nokia 225 cellphone. I can send and receive text messages OK, but not make calls.  I made one voice call in April 2022, but haven't since then. I talked to someone at AT&T, she told me that AT&T isn't supporting 4G phones any more, only 5G and I would have to get a 5G device.

I got a call from 646-410-5269, 646-645-2419 clamming it is from AT&T. He state that someone open a phone line with my number on the At&T online portal, they used this new phone sending out text msg asking for donation for the charity donation for the Ukraine war victims . They asked me if I

Im going to travel to usa and need to know if model Xiaomi Redmi Note 9 will work 4g with an at&t sim. Can someone help me?

Can this unit be transferred to another person for their use? Does the unit need to be unregistered from my account that I no longer have? Will hitting the reset button be enough to let someone else use it?

Im now getting charged from Att and told i owe more than $3,000 on something i never got. After doing some searching i realized my ex boyfriend was the only one who had access to my personal info and he actually admitted to me that he walked into att and got phones and watches under my name and they

I am traveling in Canada and using day pass for my phone. I also carry a Netgear mobile hotspot which is also on my plan so I can connect my laptop and iPads to the internet. Does international day pass also apply to the mobile hotspot?

I bought Lumia 635 (pretty old Windows Phone from 2014) on Ebay and my unlock request was denied.The seller says that the phone was paid in full long time ago.The message I got while checking status isIMEI number: xxxxxxxxxxxxxxxRequest date & time: 08-04-2023 XX:YY:ZZRequest number: NUL51549058

So I lost my phone, then I found it. But I had already reported the device stolen. So I called and I said I found it, how long it takes for them to remove the phone from blacklist?