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My remote keeps turning red every time I press a button

Anytime I press a button on my s30 Uverse remote the power button turns red. I tried replacing the batteries and resetting the remote but nothing is working I even took some isopropyl alcohol to the buttons to make sure they weren’t sticking.

Questions

 • U-verse TV Equipment

40

1

0

Closed

Att remote flashing blue at top

Internet went down briefly and direct stream network went down. Unplugged the unit. All other devices are connected. Main tv wont turn on, remote just flashes blue. Already replaced batteries. Im stumped  

Questions

 • U-verse TV Equipment

85

1

0

How do I get a prepaid label to recycle my Uverse equipment.?

AT&T doesn't want me to ship back my Uverse boxes. They said to recycle them. Where are the instructions to print out a prepaid shipping label.  

Questions

 • U-verse TV Equipment

59

3

0

Uverse recordings freeze during playback if also recording to DVR

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

Questions

 • U-verse TV Equipment

78

2

0

my remote work properly

all the remote will do is turn the tv off/on and change the volume. it wil not change channnels or let me use any feathers on the screen?? it has good batteries and i have trouble shoot the system.

Questions

 • U-verse TV Equipment

24

1

0

Gateway broadband 2 light red

Broadband 2 light has been blinking red for several weeks. Rebooted gateway several times.  Uverse viewing is pixalated and freezes frequently.  Is this an equipment issue?

Questions

 • U-verse TV Equipment

52

2

0

ATT Uverse receiver Arris VIP 2262 flashing lights

Replacement receiver works normally, but when not used for a while, it displays flashing green & red lights. I assume this means something has gone wrong. But I can't find a troubleshooting guide to tell me what the error is. So, I just push the power button to reboot, and the lights stop flashi

Questions

 • U-verse TV Equipment

119

5

0

Red x and number 3 error

Hi I have tv and when I turn box on it comes up with a red x and number 3

Questions

 • U-verse TV Equipment

42

1

0

Accepted Solution

Official Solution

AT&T U-verse remote SB-30 and a Vizio SB207 sound bar

How do I connect these totally, and also, so that sound only comes from sound bar and all go off at the same time. I am 75 years old and know practically nothing about electronics. I had a hard time just getting the  remote  to control my  TV.  Thanks 

Questions

 • U-verse TV Equipment

106

1

0

need a new DVR for uverse package upgrade

Im trying to switch from Ubasic to U200 and they said I need a new DVR because the update isnt supported with my current DVR box. I find that weird since I used to have U200. Anyways, Im waiting for the new DVR box and wondering if anyone knows if getting a new DVR box is actually necessary? any kin

Questions

 • U-verse TV Equipment

96

9

0

att cable box not working

i have all three lights on my cable box and a red "X" on my tv screen

Questions

 • U-verse TV Equipment

51

1

0

Corrupt Set Box

A few nights ago I attempted to change the input on my main yet older (Phillips)TV to use a ROKU stick.I reached the home screen but it wasn't responding, so I turned on my other (Sony) TV and changed the inputto use a Firestick, the TV went black and since then I've been unable to power it back on.

Questions

 • U-verse TV Equipment

47

3

0

Box not working

My at &t box has a blinking red light and a steady blue light. I understand that a blinking light indicates there’s an error. How can I fix this?

Questions

 • U-verse TV Equipment

31

1

0

Accepted Solution

Official Solution

Recycle equipment

There are telling I don't need to return equipment I need t recycle it? Does anyone know where I can recycle the equipment?

Questions

 • U-verse TV Equipment

73

3

0

Uverse losing service

At least once/day and sometimes 3 or more times/day my uverse service (TV and internet) goes out. I get the screen telling me that service has been lost and telling all the things I need to do (reboot, etc.). I never do any of the things and in about 3 minutes, the service comes back. Really annoyi

Questions

 • U-verse TV Equipment

118

8

0

Receiver/DVR defective?

I am getting this message quite frequently now. It only happens when I am watching something recorded.  None of the controls work when this message appears and I have to reboot the receiver/DVR. Anyone else experienced this?

Questions

 • U-verse TV Equipment

189

20

0

Accepted Solution

Official Solution

Roku tv jvc

My uverse remote paired with my jvc roku tv will tun it on and off and change the volume but that is all it will do. It will not move the cursor to select tv and streaming g options

Questions

 • U-verse TV Equipment

76

1

0

why does my smart tv not work with my u-verse receiver?

please help, I have added to my original thread

Questions

 • U-verse TV Equipment

87

2

0

Red X 1

Rebooted to get to the gear screen and then the red X 1 appears. My apartment had power failure which may have caused this, but is there any way to retrieve recordings from the device before hard reset?

Questions

 • U-verse TV Equipment

40

1

0

Red x 8

Wired receiver shows a red x with an 8 underneath it. Have tried rebooting it multiple times but nothing changes.

Questions

 • U-verse TV Equipment

58

5

0

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