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AT&T sends Thieves, Robbers, and Crooks to your front Door!

An in home care representative took my trade in devices and never returned them to the return center. As a result, I have been getting over billed for 9 months, lost $200 visa gift card promotions, and my credit has been affected due to AT&T never paying the transfer fees that they promised to p

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26

4

0

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Official Solution

Phone broke abroad

My phone broke while abroad. If I buy an iPhone 15 in Italy--would I be able to add that phone to my family's cell phone plan back home in the US?

Questions

54

1

Asus Rog Phone 8 compatibility

So I purchased the new Asus Rog Phone 8 from a seller in Hong Kong. He says its compatible with the GSM network, I.E At&t and T-Mobile.  I am currently with Verizon, and I want to add a wireless plan to my internet plan using this phone.  This phone does take a sim.  It is not lo

Questions

178

7

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Switch services from Spectrum to AT&T I have only received three out of five as a devices I reported the other two the same day we received

It’s been 10 days three hours every day. At least I talk to AT&T nothing has happened the first day they said they reported it lost stolen and transit was going to re-issue the taxes and re-issue the phones. They never did that now they tell me one of my lines that are reported lost and sold and

Questions

24

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At&t coverage

Where I live we only have coverage from at&t towers and I have safelink wireless but they switched to Verizon only and now the phone they made buy is Verizon and I can't use it in my area so I want to know if qlink will work where I live which is at&t

Questions

21

2

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Sim unlock request

I am not a previous AT&T customer so when I put the IMEI in it keeps saying “We’re sorry about this, but it looks like we’re having technical issues. Please give us a few minutes to sort it out, and then try again”

Questions

19

1

0

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Official Solution

SIM network unlock pin

I bought a renewed Motorola Moto g stylus 5G 2022 through Amazon claiming to be unlocked, have spent two days with straight talk, a&t local store and online trying to get this supposedly unlocked phone to unlock.

Questions

44

5

0

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Official Solution

Threats from text

My family has been receiving life threatening text from a spoofing app. We are pretty curtain that we have the persons real number that is through at&t. Is there anything that can be done to confirm that?

Questions

84

1

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Unlock status approved , no code sent

My unlock request has been approved as of 1/30 @ 5:28pm but the PUK has not been provided. This would be the 2nd request submitted. This is for a Samsung Galaxy phone.

Questions

23

4

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Terrible service

I was on the phone for over 2 hours just to get my netgear (which I have only had a couple months) warranty and for them to send me a new one. I was transferred more than 3 times and the pin I was using the entire time they had me change half way through. I am disgusted and had to pay $15 for priori

Questions

25

1

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Error code when logging in

I'm trying to purchase a Hotspot plan for my car. I can log into my account just fine but when I click purchase and it makes me sign in again, it tells me my username and password don't match. I've tried clearing cache and everything. I don't know what to do

Questions

9

1

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Official Solution

Unlock request not working for my Pixel 7a

I have submitted the request to unlock my phone three times but no luck. I get an email saying it is approved it does not contain a code/instructions. I do not get the notification on my phone saying it is unlocked. It keeps telling I have to contact AT&T to submit the unlock request.  

Questions

27

3

0

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Official Solution

Unlock phone

My Dad purchased a phone through AT&T. He paid the phone off and canceled the account in 2021. He has given the phone to me and a request was submitted to AT&T to unlock the phone. We are being told the unlock request is denied because its not an AT&T phone. Now what?!? I have an AT&

Questions

39

2

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Issue accessing cellular network

Cannot make calls, send texts, or access the network from my cellular device. Same issue for my wife(I have a note 10+ and she has an iPhone), both are up to date and I have attempt to rest the network. I have also shut my phone down and powered it back on, nothing seems to fix this issues which le

Questions

46

2

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ATT Tower flashing bright white all night

The ATT tower near 7600 Lafayette Rd. Indianapolis IN 46278 is flashing bright white all night long instead of red. It is irritating to the neighborhood nearby. Please service this tower to fix the issue.

Questions

22

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Unlock an old phone (LG M-150)

I have an old LG Pheonix-3 M-150 that used to be on an AT&T account (I have had at least 3 identical phones and 4 AT&T cell phone accounts.) So, I'm not sure which account this phone used to be on. Regardless, it been sitting collecting dust and hasn't been used on a carrier for a few years

Questions

23

1

0

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damaged phone

damaged phone sent to warehouse, need it returned to me, tracking number : 926 769 010 079 631 426 454 9

Questions

27

2

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Cellular Data and offline connection

I am unable to open my apps off of Wi-Fi but I can still text and call. I can only open apps on Wi-Fi and I don't know how to fix this issue. I have checked and my phone is updated. I cleared storage, restarted, and powered down my phone but the problem still stays.

Questions

57

4

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After a month a did receive an unlock request approved for my Surface Duo but no unlock code in the confirmation email

unlock request approved but no unlock code in the confirmation email received below details to unlock my phone , but there is no  unlock code ?  it's a Surface Duo  fully paid 

Questions

9

1

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New At&t turbo hotspot 2 password incorrect

I just got a new turbo hotspot 2. But when I tried to connect the password keeps sagging Incorrect. I'm using the last 8 od the IMEI number which is the same in the box and device, but it didn't work. Help?

Questions

9

2

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