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Requesting Fiber

Hi I recently moved To Modesto Ca I recently had Att come to install fiber and they installed copper instead is there any way you guys can get that fixed immediately! Thankyou Irene ave Modesto Ca!

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My sprinkler line has been damaged twice when attempting to bury my AT&T fiber lines

Twice in a row, the third-party folks that AT&T sends out to bury my fiber lines have significantly damaged by sprinkler lines. We have a $300 repair claim in at MySedgwick.com, but I can't get a response to check on my claim.  We will now have to submit a second claim for the second damag

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21

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Construction and Utilities

@ATTHelp I work for an engineering firm that has been retained by the City of Billings MT, for Design and Construction administrative services. We have a project that will be starting next spring in Downtown Billings, MT where you have utilities in the area. I was hoping you could get me a con

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23

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How can I connect my AT&T burr fiber Internet to my TV that does not have Wi-Fi

I have an old RCA flat screen did death not have Wi-Fi compatibility and my HDmi port are broken how can I connect and get Internet for my TV if possible

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17

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Traceable buried fiber drops

The recent fiber installations to the houses on either side of me have their fiber drops buried from a handhole by the curb to the slack NID on the side of the house. These fiber drops have an integral tracer wire.  If a fiber drop were buried approximately 12 inches deep and installed in 1-in

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Fiber installation for community

Hopefully fiber is going to be installed in neighborhood soon Sydney Pond cir Lawrenceville GA seen PFP being installed in front of neighborhood. Att only offers 25 MB

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19

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Closed

Disrespectful Technician

How would you feel if an AT&T technician came to your house to install new service and stood on the arm of an upholstered antique chair in your living room because he was too lazy to go to his truck and get his ladder. This happened in Tulsa OK last month and nobody in the President's office wi

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AT&T offers only Internet 10 Mbps in my neighborhood. When will AT&T consider rolling out fiber?

AT&T has phone and Internet 10 Mbps service in my neighborhood. What's keeping AT&T from rolling out fiber? This will surely make our neighborhood happy to know that we'll have a better choice besides Cox.

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27

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How to get TV and computer and modem hooked up

Together started

Questions

140

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No internet connectivity after installation- Need Assistance

I recently had AT&T Fiber installed at my location and I'm currently experiencing a frustrating issue - I have no internet connectivity after the installation. I'm reaching out to the community for any guidance or solutions to help me resolve this problem. Is anyone has encounter this issue?

Questions

35

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Can’t install the internet

I connected the At&t modem according to the guide, but the broadband kept getting red light, so I tried reconnecting it and resetting it through the reset button, but the broadband still has red light and the internet connection is not possible.I want someone to help me set up the internet

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19

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AT&T Fiber Box Relocation Assistance Needed

I'm reaching out for guidance and assistance regarding the relocation of my AT&T Fiber box. I've recently encountered a situation where relocating the fiber box becomes necessary, and I'm unsure about the steps involved in the process. If any community members have experience with relocating the

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34

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Will a basement installation be successful? Need help prior to technician coming

Greetings! I received the upgrade-or-else letter from AT&T and will be calling soon to schedule an installation. Before doing so, however, I could really use some help understanding the installation process as I have a difficulty affecting installation. It's essential that I'm prepared.  

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53

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Att (Bellsouth) fiber box relocation

Hello, I have a vacant land. I will start new construction but fiber box should be relocated. What will be cost to me?

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22

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Communication

Will I get a call/text when my install technician is on the way to my house?

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18

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Att fiber

Forest hammock community was suppose to have att fiber installed . Only finished 1/3 of the community and stopped due to Covid . I need this resolved immediately and have att continue installing att fiber in the community

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25

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AT&T Fiber installation is knocking out my Xfinity internet

AT&T just laid fiber in my neighborhood. They finished a few weeks ago and there were no issues at first. Now that the techs are back out to officially set up my neighbors, every time they do, it interrupts my internet service. The most recent outage lasting all day. I'd like to file a complaint

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30

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Fix accidental negative feedback; loved service tech

I accidentally put a bad review for the service tech that was recently at my home, but the service was, in fact, excellent. How can I rectify my accidental review, and give positive feedback on this technician?

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16

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Lied to

We came home and found that our services were turned off because we had not switched to fiber. We called the company and the lady told us she could upgrade us to fiber and with the flick of a switch, we had our services back on “with fiber” almost immediately...the problem was that no one installed

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No internet connection for over 2 months #switchfromAtt

We moved to a new community in McKinney Tx, Att promised to install internet our home within days. It’s been 2 months and they are taking us in circles blaming their contractors who can dig to put a transmitter to get the install done. 2 months and still counting. #BadATT!!

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38

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