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Affordable Low Income Internet Plan Question

Hello I have been in the Internet Access Plan for low-income households for almost a year now due to the pandemic, however I was wondering if it possible to apply once again or to renew the plan? I was wondering as it will almost be a year since we were in the plan and I believe it expires soon, I

Questions

 • AT&T Internet Plans

19

1

0

Getting EBB plan added to Internet 50 plan? (NOT Prepaid)

It takes 3x as long to call CS because a lot of things are said repetitively. There's a link to the online form to get the EBB program put on prepaid accounts but I just got Internet 50, which they bill the same day but isn't prepaid. (This is only to rip off the customer because if/when you cancel

Questions

 • AT&T Internet Plans

13

1

0

What is TL16103?

What is TL16103?

Questions

 • AT&T Internet Plans

14

1

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Haven't shipped

Hello, My husband and I went into the store to open two lines and to get new phones on the 12th of this month. Unfortunately they didn't have them in-store so we had to order them, we were assured they would get to us either on the 15, or 16th before our Disneyland trip wich is on the 19th. I've

Questions

 • AT&T Internet Plans

13

1

0

cannot send email SMTP port is blocked

I have a block of static IP's and host my own small volume email server. I cannot send outbound email as port 25 is blocked.  How do I get this port unblocked?

Questions

 • AT&T Internet Plans

9

1

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Slow Upload

I have ran a speed test and my numbers will not get pass 2.

Questions

 • AT&T Internet Plans

16

5

0

Car hotspot not working

I have a 2019 Ford Fusion and I have paid for the unlimited car data plan and when i connect I am unable to access the internet and my phone says "no internet connection". Please help

Questions

 • AT&T Internet Plans

17

1

0

Accepted Solution

Official Solution

Fixed internet for residential use

Live in gated community with no internet service can fixed internet work for me zip code 28746

Questions

 • AT&T Internet Plans

45

1

0

Accepted Solution

Official Solution

Free internet for disabled people

is there a way to receive free cable and internet if you’re disabled

Questions

 • AT&T Internet Plans

172

2

0

Email account

For some reason I can’t log into my EMAIL ACCOUNT.  It is [email scrubbed]

Questions

 • AT&T Internet Plans

8

2

0

Why did my bill go up 75%?

My internet bill went up 75% with no reason. I called customer support but they were unwilling to answer any of my questions. How do I get this fixed with out people with no training?

Questions

 • AT&T Internet Plans

23

4

0

Email contact list

I can't access my contact list anymore, What happened?

Questions

 • AT&T Internet Plans

11

5

0

Can't cancel my internet over the phone because the help service keeps transferring me to a dead line

I'm trying to cancel my internet account over the phone, but every time it says it's connecting me with someone, the ringing suddenly stops, and then I hear silence. Sometimes I'm on silence for up to 5 minutes, other times the call also drops after 10 more seconds. I have tried 10 different phone n

Questions

 • AT&T Internet Plans

12

1

0

Why do I pay more for SLOWER Internet, just because it's my only option??

You can get 100gb AT&T, for less than my crappy 7mbs on a good day internet. I don't get it.

Questions

 • AT&T Internet Plans

31

8

Two internet Services in the same house

Hello, I will start out by saying that I live in a rural area and am 500 feet away from being able to have any internet above 12 Mbps internet speed which really stinks. AT&T is the only provider that we can get that actually works, although extremely slow. My mother has an AT&T account

Questions

 • AT&T Internet Plans

35

5

0

internet speed

What speed is the Internet 10?

Questions

 • AT&T Internet Plans

27

3

0

Is att internet is good to use? i am just confused

I have listen that att products have some issue in just few last days. is it true? or just a myth.

Questions

 • AT&T Internet Plans

12

1

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Why is my service so slow

When I do speed test. Im getting ups 1.3.-4 and Dls 6.9-12

Questions

 • AT&T Internet Plans

20

1

0

Internet Type

I feel like my internet recently got downgraded from Basic 5 to Basic 1.5. I'm not completely sure, I do know I have 1.5 now and that a few things I was doing is no longer working as well. When contacting help I got the statement that they are fixing up internet services in my area, and that in 2 we

Questions

 • AT&T Internet Plans

19

2

0

Accepted Solution

Official Solution

Trying to sign in from out of country

I need to cancel my internet and pay rest of my bill since I am out of country, but somehow it keeps redirecting every single time I try to sign in how can I log in from out of country?

Questions

 • AT&T Internet Plans

18

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