Tech came out and replaced one of our uverse receivers. He gave us return box and instructions. We returned it next day. Approx July 15th, 2023. Now my bill has a charge for 163.00 for equipment not returned.

When I turn on the TV I get HDMI in the upper right hand corner. Then, NO SIGNAL pops around the screen.  I tried to turn off the box for 10 second then turn back on this did not work.  I'm older and pretty upset.  I don't understand all this stuff.  There is an AT&T service

My Uverse service was transferred to a new address. Att sent new equipment to my old address and I was not notified. A $210 charge was sent to collections and I found out much later when the charge showed up on my credit. ATT reps and I resolved the issue and the charge was removed from my credit. N

This is a recent development. We have had AT&T Uverse for years. The Wi-Fi indicator light was always green until recently and now it's red. The television is working fine just concerned about the red lights.

I have a Samsung tv and AT&T remote every button works on the remote except I can’t change the volume or mute the TV please help. I’ve tried re-pairing the remote and modifying audio settings but nothing works 

How do I add another uverse receiover to my accouny and where do I get one ISB7500 or equivalent

I need the remote code for my Insignia Fire TV F20 series. I've looked everywhere and tried all codes I could find. I couldn't find a specific one for a fire TV.

I know I've seen theses instructions posted before but for some reason my searches haven't been able to locate them. I've been getting an X8 on my IPH8010 so it looks like the dvr finally bit the dust. I've tried non-destructive unplugging power 3 times many times and had no success reviving it.

When I press certain buttons, the receiver will continuously reboots. Last night, it rebooted without touching the remote.  I tried switching receivers with another TV in home and problem persists on same TV.  Not sure if this is a receiver or TV issue.  Anyone experience this?

This goes on daily all day,EVERYDAY! I have called customer service so many times constantly being transferred from one Tech to another tech, being told, I need new equipment being told I have the wrong equipment, actually being told nothing I don’t already know. I have had the gateway box replaced

I've called the number for Customer Service and done the "Chat/automated response" thing and they are to no avail. One of my received power blocks has gone bad.   The system tests show good because the other receivers are all up and running.  SO automated chat is a no go.  

My wireless uverse receiver has bricked out on me . I need to get a replacement unit sent out to me, but I've had no luck with the phone numbers I have for customer service . Is there a number I can call and speak to someone directly instead of going through all the computer assisted crap . I'm old,

One of my wireless receivers doesn't work. I have restarted it many times but it still doesn't work. All I keep getting is a big red X on my TV screen. I need to replace it . How can I do this. Is there a customer service number I can call to get this done?

New refurbished box is giving me this error message. Help

He added the box to my account and it still show unprovisioned. I ebonite’s my WIRELESS ACCESS POINT and rebooted the set top box and reconnected it to the network. The problem is still the same.

After ATT Tech installed the new "Internet Protocol Set Top Box, I keep getting the message "set top box does not match account settings". The serial number of the box is 171945303. 

I moved 2 months ago, but carried over my equipment and services with AT&T. I brought all of the equipment from my old house to the new house.  The service tech had to change out my TV receiver and took my old one.  I am now being billed $150.00 for missing receiver that I don't have

Received error message the set top box does not match the account settings

Some nice fence people cut our ATT fiber cable so we were without for 24 hours. Now our wireless receivers will not re-connect after following the re-connect onscreen instructions. Any suggestions?

I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able