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Unlock

I've contacted the unlock portal 4 times now and nothing back what do I do? [email scrubbed]

Questions

 • Other Phones & Devices

16

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Iphone XS locked purchased form BestBuy paying full price got locked

Hi, i purchased i phone XS from BestBuy paying full price new unlocked phone in 2019. it was being used in in India with Airtel carrier. Recently the same got locked to AT&T when talked to AT&T support they say i need to have a AT&T account to unlock the phone. 1: without any account w

Questions

 • Other Phones & Devices

111

11

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Replace a device that isn't a phone

Ok, this is ridiculous, I am trying to replace my Surface that was stolen, but when I choose that device the only option you give me is a cell phone, but I know I can search for the Surface if I am adding a line, so if you're adding a line you can choose the device you want but if you're replacing a

Questions

 • Other Phones & Devices

30

1

0

Cudy 4G LTE router LT 18 getting 2G/3G signal but not 4G

I have a Cudy router and am able to get 2G and 3G signal, but not 4G. I have been on hold for a supervisor for 30 minutes after talking with a technician that verified my SIM card and IMEI numbers. She told me my device is not compatible, yet I get 2G and 3G service. What is the issue here...

Questions

 • Other Phones & Devices

210

7

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Cons of Unlocking my phone

If I unlock my phone do I loose anything? What are the negatives to doing this?  It is paid off.

Questions

 • Other Phones & Devices

32

1

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Not Able to Sign Into My KaiOS account

I for some reason was logged out of my account on my At&t Cingular Flip Phone after a update, and ever since, I cannot sign back into it. I have tried creating a new account, signing in with my phone number, and with an email. I am 100% positive I have put in the correct email and passwords for

Questions

 • Other Phones & Devices

44

1

0

Accepted Solution

Official Solution

Attempting to Unlock Phone - Keeps Indicating Incorrect Information

I'm trying to help my mother in law unlock her phone because she needs to switch to a more affordable military plan. I used the online form here: https://www.att.com/deviceunlock/unlockstep1. The account meets the criteria and I entered all of the information correctly, yet continue to receive an em

Questions

 • Other Phones & Devices

57

1

0

Accepted Solution

Official Solution

Why my newer phone would not work?

The Samsung A20S I was told that it would not go with your 4G network. And I got sent a 4 year old phone that does take the network. I have trouble having texts going out and having calls coming in. HELP

Questions

 • Other Phones & Devices

61

5

0

Phone supports LTE but receiving only 3G

I recently ported to AT&T and my Samsung S10 Lite(G770F/DS) was clearly mentioned in the supported devices list. But I am receiving only 3G in my device. I used to receive LTE support when I was in T-Mobile. This is a phone that was bought in India. My question is when T-Mobile is able to provid

Questions

 • Other Phones & Devices

74

6

0

Trade in credit never applied to my account

Had the worse experience with AT&T for my wireless service, trade in an iPhone X and after a year and 3 month still no credit on my account, I called ATT many time and always promised that the issue is fixed and my credit will show on the next month cycle, guess what nothing !!!! I really wants

Questions

 • Other Phones & Devices

17

2

0

Accepted Solution

Official Solution

I need to unlock phone

I am from Nigeria. I bought a Microsoft Lumia 950 motherboard from eBay. Unfortunately, it is network locked to AT&T network. That network is not available in Nigeria. I need help to unlock it so that I can use other network. I am, Paul

Questions

 • Other Phones & Devices

190

7

0

Unlock Prepaid Phone

Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that wrong? If you're the owner, call 800.331.0500 or 611 from your mobile phone to confirm..... I'm the acct owner and phone owner. Have changed the nam

Questions

 • Other Phones & Devices

68

6

0

Accepted Solution

Official Solution

How to set up Hotspot device

How do I set up my mobile hotspot device if I'm not able to open a at&t account?

Questions

 • Other Phones & Devices

60

4

0

Is anyone familiar with the AT&T Wireless Home Phone Base?

My grandmother has no internet and is paying a fortune for landline. I know I can get this phone base with a $20/mo. unlimited plan through AT&T. My REAL question is if I could save EVEN MORE by unlocking the device (which shouldn't be hard) and going with a data-only plan from redpocket ($5-10/

Questions

 • Other Phones & Devices

40

1

0

Sims switch

How do I get my at&t sims to work on my blu view 3 tracfone?

Questions

 • Other Phones & Devices

39

2

0

Software Update

My kyocera flip phone is stuck on the Software Update screen. It flickers and will not let me select  "continue" or "Remind me Later". It will not turn off or let me do anything.

Questions

 • Other Phones & Devices

24

1

0

Accepted Solution

Official Solution

unlock/unblacklist lost/stolen phone

I am outside US. I bought an iphone from a thirdparty online, but it was carrier locked. i tried att official unlock but it says "Looks like this device is lost or stolen so we can't unlock it." So please help me out, how can i unlock it?

Questions

 • Other Phones & Devices

125

2

0

Att unlocking an old phone

I tried to unlonck a iPhone 4s prepaid. Very old phone. Att said they were restricted and said Apple had to. Talked to Apple and said they could not. Apple was helpful and got ATT on a three way call. I said I only I only had the SEIM number as SIM card was removed years ago. ATT said they needed a

Questions

 • Other Phones & Devices

47

2

0

How to disable the phone's auto-restart after turning off

Each time I turn off my phone, just turning it off with the power button, my phone decides a few seconds to a moment later it needs to shut down and restart. I've cleared my caches, cleaned up my storage, disabed the manual/scheduled auto restart (never enabled), and read through other suggestions.

Questions

 • Other Phones & Devices

26

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Ulefone Armor 11t

@drken36 hey can u send me a pic of the apn settings I got the same phone and mines stuck on 3g too

Questions

 • Other Phones & Devices

42

2

0

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