We have had ATT service for about 7-8 years. June 20th, 2020 we dropped the Direct TV service, returned the equipment etc and continued on with the phone and internet plan. ATT charged us the next month July 20, 2020 for the Direct TV that was cancelled. They apologized and issues us a credit on tow

I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.

Remote will only turn on power a volume up and down. No other remote buttons work. I have unplugged all coercion to the receive and pressed power for 10 seconds

As noted in title, the S30 remote I have now has the volume buttons reversed. If I press up, volume goes down. If I press down, volume goes up. All other buttons work exactly like they should. Wife and kids got fed up and stopped watching U-verse tv in this room altogether as a result. Problem star

Replacement wireless receiver not completing setup. Said connected, I hit option to update firmware and been on U-verse screen with spinning circle on bottom right for over an hour, I moved it right next to WAP same thing for last hour.

I ordered a new wireless receiver and installed it last week in the same place as the old receiver. All other equipment stayed the same and in the same location.  The signal is constantly going in/out.  The screen freezes every 10 seconds or so and the signal strength goes up/ down all th

A few months ago, we started noting brief glitches on TV. This happens with live or recorded shows (but since this is a DVR, even 'live' TV is always being buffered). At first, it was just pixelated for a second or two. Or just freezing, then picking up again in a few seconds. But the instances are

I have the BGW320 gateway and U-Verse cable for a wired DVR modem. Need to purchase an adapter to convert coax HPNA network to enternet. What can I purchase.

I received the BGW320 gateway. I have UVerse cable (coax)for a wired DVR modem.   If I purchase the Actiontec enternet to coax HPNA adapter network home with satallite tv, will my cable DVR modem (VIP2262)work?

Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated. 

After many years of use, my U-verse cable remote no longer is working properly. I would appreciate a replacement as I've been a long time loyal customer. Your cooperation is appreciated. Thank you.

The new gateway does not have a coax port for connecting to our DVR and set top boxes. Will these devices work if they are only connected using the internet connections on the gateway with ethernet to the back of each box?  Or can I use one MoCA 2.5 on the back of the gateway to convert the et

Died overnight. Just need to replace, website totally worthless. Chat "support" directs to useless site. Any suggestions on how to get a new one? Are they still even available? So irritating that there's no phone number to be found -

We completely gutted a house for a remodel. I’ve run both rigid and flexible conduit, including service entry point from exterior into crawl space. AT&T just built out fiber network where we live. My main question is, assuming the ONT/gateway aren’t next to TVs, what connection will DVR and

I have a different phone number and I've been trying to update the 'billing phone numbers' on my account profile to my new number, but they keep reverting to my old number after some time. Why is this happening?

Does U-verse offer a wireless DVR? I have the one receiver that is wireless and would love to have the DVR wireless also.

A while back, I had an Internet problem and the AT&T technician screwed up Uverse TV and as part of his diagnosis, turned on the download firmware from Internet feature on my DVR (I don't remember the push button sequence). Now, on every loss of power, the DVR does this 45+ minute boot. How do I

I returned from being away to find all my recordings gone and HDMI 1 showing no signal, The HDMI 1 problem occurred on one of 3 tv’s. All 4 sets lost recordings. I rebooted the ATT modem and still had the HDMI 1 no signal on the one tv. ATT replaced the set top box to the problem tv. I unplugged

Problematic box this was not helpful it has been a nightmare I reset cable box and gateway countless times which I should not have to the equipment should be fully functioning technician that was sent clearly not effective bc it happens at the same time everyday in And out of signal therefore whate

Our main TV is working fine; problem is with secondary TV. Netflix works okay, so internet signal is good. 10-15 seconds after changing channels, it freezes. I can immediately change channels again and get another 10-15 seconds. If I wait, the "U-verse signal has been lost" window replaces the fr