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THE GLOBAL FRAUD DEPARMENT ARE A DISGRACE.

It is shameful how a once great company has been crushed and desroyed by the likes of the Global Fraud Department who operates only to serve only themselves. They absolutely, sow contempt for consumers of AT& T, senior managment should be ashamed of this sharede or we should ask are they complic

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12

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Wrong Device and Loyalty Phone Number

I received the wrong color Pixal 7 Plus. After switching over from my old phone I promptly told customer service about this problem. I was told to exchange it at the store. Additionally I had issues with this new phone. I decided I wanted to go back to a Samsung. I went to the store and they t

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16

12

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backup contacts on TCL classic phone

I cannot find instructions on how to move contacts from my new AT&T TCL classic phone to a memory card. I also cannot find instructions on how to export contacts to the phone. I was able to insert an old SIM into the phone and the contacts fro the old phone transferred, and I can manually enter

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15

16

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TCL Classic sim card error

My new AT&T TCL classis phone keeps telling me the SIM card is full. I cannot find any options to delete from the SIM, or to move files from the SIM to a memory card. Where is this documented? Thanks

Questions

6

2

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Trade in credit

I traded in my note for the Galaxy Z fold in December 2021 and have paaid almost half off with out ever seeing the $800.00 credit from my trade in. When will i get that.

Questions

12

2

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Official Solution

masterData.unlockCode

Please provide unlock code

Questions

117

4

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New Router

Hello! I'm having issues w my router. It's pretty old and also we just had some construction occur in the same room as where the router is and I think it may have been knocked over/ has some possible dust build up.

Questions

8

1

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Backup battery

I need a net com battery

Questions

11

1

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Accepted Solution

This device is flagged for fraud

Hello, I need help. I bought an ATT carrier locked phone from eBay. I tried to unlock this phone, but I received an email saying 'This device is flagged for fraud'. I asked eBay seller about this issue, and he claims that seller himself used it shortly and that it is a phone with clean IMEI. Is ther

Questions

31

3

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Is there anyone at AT&T who can solve my issue?

I have literally spent over 10 hours on the phone trying to activate a hotspot SIM and have gotten nowhere. I've had several reps promise to call me back with no return calls, and have been kicked around to several departments with no progress. Mind you, I have been paying for the hotspot even thoug

Questions

10

1

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AT&T Netgear Nighthawk® M6 Pro MR6500 Ethernet port is not 2.5Gb

From the official document from both Netgear and att, the Nighthawk® M6 Pro mr6500-1a1nas 2.5G Ethernet Port. However at&t version mr6500-1a1nas's Ethernet port is limited to maximum on 1Gb port connection, any idea to set it to 2.5G ?

Questions

8

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0

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Official Solution

home hotspot reset

What does the reset button do on my home hotspot?

Questions

31

1

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Unlock Device active on another AT&T account

I am trying to unlock my google pixel 7 pro, I do not live in the USA, with the physical sim I have no problems but when I try to add an esim it only allows me to add an AT&T esim so I guess it is blocked, when I try to make the unlock request I get the following error'The device you want to unl

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26

1

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AT&T cellular home internet

Can I hook my own wireless router into the Ethernet port of nighthawk modem that I received from AT&T for the home cellular internet plan?

Questions

25

3

How do I set up wifi bx after registration

What do I do now that I finished registration to be able to use my wifi box?

Questions

4

1

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ps vita

i have a ps vita and i seen there is a at&t sim card i wanted to know if i have to get this renewed and how

Questions

21

2

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Unable To Unlock an AT&T Device with IMEI Number

I have tried to unlock a a fully paid AT&T device using the IMEI number. First AT&T cancelled my request after I confirmed it from my email, then with every other attempt the website has been giving me a message, "We're having technical issues right now. Please give us a few minutes to sort

Questions

14

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Accepted Solution

passport plan or international day pass?

I'll be traveling in Europe several days in May, and several days in June - trying to figure out which international plan works best? I've used the passport plan in the past - but not seeing current rates for Europe? Thanks.

Questions

17

2

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Cell phone tower making new noise

The phone tower next to my property is making a noise for two days. I’ve been told it’s an AT&T tower.

Questions

30

1

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Extreme high ping rates

Have had ATT on-site and on line via phone tech look at it they agree it isn't us (after numerous reboots, tests and equipment switch outs). Our fixed wireless normally has ping rates between 49 and 70 w/download speeds of 15MB to 20 MB uploads of .7 MB to 2.1 MB. however, regularly after about a we

Questions

64

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