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Port Issue, Not receiving sms from verizon

Ported my phone yesterday and had problems and took about 30 min on phone with ATT prepaid. Noticed wasn't receiving texts from verizon. Called in spent almost 2hours on phone. They created a ticket and said it would take 5- 8 days. Well just 1 day later ATT called and said higher ups are telling me

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Need help unlocking device

I paid off my phone about 5 days ago. My device meets all eligibility requirements, but for some reason my request keeps getting denied. I spoke to someone yesterday who said they pushed my unlock through and to wait 24 hours and try again. Waited 24 hours and tried again as instructed, now I’ve got

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emails

locked out of att email over 24 hrs- can someone help me

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11

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Closed

AT&T Terrible Customer Service Policy- No Service Is Better Than Service

My service plan expired and I couldn't use my debit card. I was offered Bridge Pay, and my service was connected. I went into the 611 customer line to pay my bill. My mobile service was shut off, because the two plans conflicted. I wasn't told by the representative that if I paid my bill before the

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36

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Can't see items that were. Backed up on Personal Cloud back up

Just backed up my phone on AT&t personal cloud backup but I can't see the items that are back up despite it saying 1744 messages backed up and 87 phone calls backed up in the connections I cannot restore them to my phone because it says back up content zero how do I fix this

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What should I do next?

I recently purchased a new phone which appears to be functioning normally except for one major issue - I cannot receive text messages. Although I am able to make calls, send texts, and connect to various networks including WiFi and Bluetooth, I have not received any texts, despite my husband sending

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Text/talk usage

My text/talk usage seems really, really high. How is that info measured, by call/text? Or by another unit of measurement? Because I seriously doubt I made 1599 texts. I'm never on the phone.

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47

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Legacy att.net email lockout

I have been locked out of my email for 2 months, which has been happening for 2 years now over and over. I call and get passed around and finally it is reset and then 2 weeks or so later same problem. It gives an error that I have tired to log in too many times. When I have not tried to log in at al

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Can't access 2nd AT&T sub email account

My family members have separate Yahoo.com email accounts but I can't get to them

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21

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AT&T Fiber internet issues reported?

Have you also encountered problems with your AT&T Fiber internet connection, similar to those reported by other users?

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68

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HBO Max Login

Anyone else having issues with HBO Max on their Apple TV? I know they had a big thing with shutting down the normal HBO app on Apple TV this week. I can’t even get the app to actually load anymore, instead just a prolonged 3 dots at the bottom and then the “Oops! Something went wrong” page. Even de

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46

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Nighthawk Hotspot at&t

I've been trying to understand some things  since I got this Hotspot. I ordered it at a at&t location and picked it up at that location when it came in. I read the start guide and followed the instructions but the default password didn't work. I then asked the at&t rep for help. I watch

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Outbound call being hijacked

This has happened to me twice within the last week... I called a legit 800 business number, no typo A medical device company answers the phone and does not listen to me saying "NO" I hang up, double check the phone number (realizing its the same number) and I call it and it now connects to the busin

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40

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AT&T App Depot login

iPhone 13 - User has logged into the AT&T App Depot app, but upon entering the app is greeted with the message "the user does not have permission to access any mobile applications". The user deleted the app, rebooted the iPhone and reinstalled the app: same message. The user has other apps

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38

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Software OS Update

After more than 2 years with the Android 11 OS, will the AT&T Radiant Max 5g get EVER get updated to Android 12??? I mean, everyone else systems have basically been updated!

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42

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Missing returned phone

I had my account split and now the returned phone is missing from November. They are telling me they have no tracking info or anything and they want me to pay $500!   Any assistance is appreciated. 

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30

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Down Power Line

There is a down AT&T wire from the pole to my house that needs to be removed. How do I get help?

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Caller ID Still incorrect after numerous attempts to correct it

I have both a personal and business account through aT&T the business account continues to show the incorrect caller id despite changing it for months through the online profile settings. It is now showing correctly in CNAM but not when you call other phones. Please help me get this corrected

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26

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Wrong geographical location

Hello all, I currently have ATT as my ISP. I utilize a wired connection to my PS5. Whenever I play any call of duty game I get geo located to the east coast more specifically hartford Connecticut. I live on the west coast, how can I rectify this issue so that I get connected to west coast servers

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Is growth hacking better than traditional or digital marketing?

​Hello this is Gulshan (Edited to remove personal information)​​I am a software developer. Well, I don’t know much more about growth hacking: however, I am familiar with both traditional and digital marketing. I have a concern: Is growth hacking better than traditional marketing? If yes than h

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