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Activity

Accepted Solution

Official Solution

SMS texting not working

SMS text don’t go through or come in only iMessages working. SMS messages are going to my old flip phone which had the same number but I canceled the service on it. All the setting are on for SMS in message settings.

Questions

 • Apple

39

5

0

Accepted Solution

Official Solution

H2O SIM in ATT Phoenix 4 (LM-X210APM) would not register on network

I've an unlocked ATT Phoenix 4 (LM-X210APM) that is on the approved and supported list. I'm unable to register on the network with my carrier's SIM H2O (ATT MVNO). No cellular voice/data, however, Wifi Calling does work. I've had success with a Moto G Stylus, but that is not phone for this SIM. An

Questions

 • Android

42

2

0

Accepted Solution

Charged for making calls I did not make to a non valid phone number 1CODE94183566

I have the two dollar daily plan. I am charged daily for a call/text that I did not make to 1CODE94183566 and no one from ATT Tech. support can fix it. Has anyone had this problem and how did it get resolved? Can someone from ATT help to stop the charges?

Questions

 • Account & Usage

25

1

0

Accepted Solution

Official Solution

Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Questions

 • Tones, Games, Videos, More...

14

1

0

Accepted Solution

Official Solution

prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

Questions

 • Account & Usage

30

2

0

Accepted Solution

Official Solution

Temporary Deactivation for a limited time

Is it possible to deactivate an AT&T hot spot device (Turbo 2) for a 12 month period, then reactivate the device without losing the assigned "Phone" number? I am going out of the country for a year and won't need my device for that period

Questions

 • Other Phones & Devices

26

3

0

Accepted Solution

Official Solution

Any International plans besides IDP?

I am going to travel aboard (outside North America) and I found that on the AT&T website, there is only information regarding the international day pass (IDP). I would like to know if there is, besides IDP, any other options for international travelers (with postpaid accounts)? Thanks!

Questions

 • Data & Messaging Features, Internet Tethering

22

3

0

Accepted Solution

Official Solution

Unable to unlock my Motorola/At&T phone while out of Country

Good day,am having issue with unlocking a Motorola phone gifted to me by my aunty from USA and am presently in Nigeria and according to her,she bought the phone at once without delay and now I have tried using Nigerian sim or carrier network but it is not working or unlocking, please I need to know

Questions

 • Android

46

9

0

Accepted Solution

Official Solution

Need Unlock code for my Alcatel device

I need a network unlock code for my android Alcatel how do I get one

Questions

 • Phones, Tablets & Devices

22

1

0

Accepted Solution

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Device Unlock IN-PROGRESS

I have requested a device unlock on June 1 and again on June 9 and they are both requests are IN-PROGRESS. They are the same phone, and the phone should be eligible. Please help.

Questions

 • Other Phones & Devices

41

1

0

Accepted Solution

Official Solution

Fiber Cable Issue - ???

Our Fiber internet has been down for over 24 hours with no real expectation for when it will be resolved. Customer service is impossible to get ahold of and because an outage is reported we get nothing but canned messages back in chat. The impacted area is extremely small, which makes me worry that

Questions

 • AT&T Fiber Equipment

465

9

Accepted Solution

I can't access my sbcglobal.net e-mail account on new PC

Hello, I have a Dell XPS laptop with Windows 10 and Outlook 2010 as my e-mail client. On this PC my e-mail is working fine. Two weeks ago, I purchased a Dell XPS 8950 desktop with Windows 11 Home, and MS Office Pro 2021. I configured Outlook 2021 exactly the same as on the laptop. However, I k

Questions

 • AT&T Mail Login & Security

42

1

0

Accepted Solution

Official Solution

Unlimited Premium vs Unlimited Elite

I believe just a few days ago, AT&T quietly introduced a "new" plan, Unlimited Premium. The Premium and Elite are same including pricing, except Premium has 50 Gb of hotspot comparing to 40 Gb for Elite. Premium will do away the HBOMax streaming. I think the intention is to phase out the Elite p

Questions

 • Account Features

931

11

0

Accepted Solution

Official Solution

Cannot access att.net using Yahoo from iPhone

I am able to access email on my PC browser and iPad, but not from my iPhone. I get the message. "“Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue.  Care Code: 205.2 [LU003]."  I am unable to reset my password because I d

Questions

 • AT&T Mail Login & Security

34

4

0

Accepted Solution

Official Solution

Number of rings before call goes to voicemail

I am just trying to figure out how to change the settings for the number of rings before our landline goes to voicemail. Right now the setting is too short.  It is difficult for us to get to the phone before the call goes to voicemail.

Questions

 • Landline Phone Features

107

2

0

Accepted Solution

Official Solution

Sign up for 25 cent per minute plan for new prepaid line

How can I sign up online for a new ATT prepaid line on the 25 cent per minute plan? I am not able to find the 25 cent per minute plan on the ATT prepaid plans page

Questions

 • Plans & Features

105

7

0

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003] Unable to Login to Email

I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,

Questions

 • AT&T Mail Login & Security

59

3

0

Accepted Solution

Official Solution

Unlock your phone please

Hello, I'm from Ukraine, I bought a phone, and it's locked, when I unlock it on the site it says - "It looks like your device is on an installment plan and you haven't paid it off yet. Follow these steps to pay off your installment plan early .Then, wait 48 hours before you submit a new request.If y

Questions

 • Community lounge

48

4

0

Accepted Solution

Official Solution

New to ATT Fiber (they're still digging up the street)... Need info about whether I can use it

Hello, at this point I'm a 'previous customer.' Possibly looking to make the switch. Need info on current gateway/router/modem provided with 1000Mbps service and new install experience. I just re-logged into this forum after previous (7mo) ATT experience (too long ago ro rehash!). What new, diff

Questions

 • AT&T Fiber Equipment

159

9

Accepted Solution

Official Solution

Problems reading emails

I've been receiving many emails that I'm unable to read. They appear to be in some "Programmer Format"? It's not on all emails but on many of them. I don't have a clue how to correct it? What do I need to do... or where do I go for help? I called DELL and was told it was a software issue and I neede

Questions

 • AT&T Mail Login & Security

37

3

0

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