Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (674)

Activity

Accepted Solution

Official Solution

Blocking email

Can't block unwanted email any longer, what's up?

Questions

27

4

0

Accepted Solution

Official Solution

I lost my prepaid phone. I live in a remote location, and there is no AT&T store near me. Can I be mailed a new phone linked to my #?

I'm doing seasonal work in central Alaska, and I recently lost my phone. The nearest AT&T store is three hours away and I have no good way of reaching it any time soon. I'm trying to contact customer service, but if I want to text chat with a representative, they want me to use my phone, or c

Questions

42

3

0

Accepted Solution

transfer pin

I have a business phone with ATT and would like to get a transfer pin to move my number to another carrier. All the on line and Att app instructions are not helping since there is no "transfer phone number" under the people & permissions in myatt app or myatt.com! and the phone is useless since

Questions

23

2

0

Accepted Solution

Official Solution

sos mode

Hello I have an iPhone 8 and this morning it went to a SOS Only was wondering how to fix it.

Questions

348

3

0

Accepted Solution

won't honor special price

I called to cancel a phone line, they convinced me to switch the number to a tablet, by only charging a total of $50 for the tablet, but the bill is showing the full $250 financing cost of the tablet, and won't honor the price they gave me. I have all phone calls recorded, so wondering if it is acti

Questions

31

6

0

Accepted Solution

Official Solution

How do I connect my 2.4GHz smart plugs

I have new Fiber and a new Humax BGW320-500 modem. I set up the Guest WiFi which is 2.4Ghz to run my smart plugs but the modem keeps resetting the Guest WiFi to off every 48 hours. I was told by the AT&T Tech today that the new Fiber does not support a separate 2.4Ghz frequency split and I was o

Questions

34

3

0

Accepted Solution

Official Solution

Number Transfer Pin

I have tried so many options to receive my number transfer pin, however in the suggestions provided online or as shown below: Online with myAT&T Go to your myAT&T profile. Choose People & Permissions. Select Wireless. Scroll to Transfer phone number and sel

Questions

25

1

0

Accepted Solution

Upset AT&T customer - How do I write a review about you?

How do I write a review about you?

Questions

33

4

0

Accepted Solution

Locked out of sbcglobal.net email and can't reset the password ... need help!

Access to my sbcglobal.net email account suddenly stopped mid-April 2023.Have tried once every 24 hours for weeks to reset the password.The usual answers to the security questions aren't working and there are no email/text options to receive a temporary password.I'm worried about fraudulent activity

Questions

26

5

0

Accepted Solution

Paper copy please !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!bResend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper bill please!!Resend paper

Questions

19

2

0

Accepted Solution

Official Solution

Hot spot device

Is there any way to see who is using my internet from my Prepaid hotspot device

Questions

84

1

0

Accepted Solution

Official Solution

At&T abandoning bellsouth.net domain...sending affected customers the middle finger

I have spent multiple hours on the phone with AT&T in an effort to resolve an issue with an email address I have had for more than 20 years. Someone at HQ decided to obsolete this domain - and probably others like it - without any options available for recovery, thereby screwing over people who

Questions

148

4

0

Accepted Solution

Official Solution

ATT Prepaid hotspot--use in Spain

I have a prepaid hot spot that I pay for monthly. I am traveling to Spain next month and am wondering if I can use an international add on?  It is not an option when I sign on to my account for add ons.  There is no chat option to talk to ATT customer service. . . . 

Questions

50

1

0

Accepted Solution

Official Solution

Roaming fees

How much are roaming fees in Mexico if I don’t have an international plan

Questions

29

2

0

Accepted Solution

Official Solution

If the AT&T cell booster 4g LTE light is blinking, what does that mean?

ATT cell booster 4G LTE light is blinking, is that a problem or should it be steady light? If blinking, what does this mean?

Questions

32

5

0

Accepted Solution

Official Solution

Email sound alerts

How do I get sound alerts for my company emails? In other words, company email arrives and I need a sound to alert me.

Questions

12

3

0

Accepted Solution

Official Solution

My phone is locked to your service only and I paid cash and bought through best buy

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it

Questions

36

6

0

Accepted Solution

Official Solution

I live in Canada but travel to the US a lot.

I need a sim card that charges very little for fixed fee and have a decent rate per use plan for both calls and data, so that I can be charged minimum if I go back to Canada but can still have this number active. It needs to be able to receive and send calls in and outside of the US. I have Canada h

Questions

21

3

0

Accepted Solution

I SWEAR TO GOD YOU ALL SUCK SO MUCH

Who can help me after it’s been 12 days of nothing but the run around. You all had no problem getting us to sign up through lying to us and now NO ONE WANTS TO HELP ME AND MY FAMILY! It’s been since May 10th and EVERYONE THERE SAYS THAT SOMEONE WILL CALL AND (Edited per community guidelines) US. I

Questions

64

6

0

Accepted Solution

Official Solution

Unlock microsoft duo AT&T locked device

I received an unlock code from att, apparently I inserted a wrong sim card (outside USA and Canada) few unlock trials failed, I realized the mistake and inserted the correct sim card but didn't work, I got the message (Sim locked for operator : card 1), how can the code be reactivated?

Questions

32

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.