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I got iPhone 13 on 4-28 sales price but being charged for FULL PRICE

I ordered iPhone 13 from Att on 4-28. I was told the sales price was 540$ and my payments were 15$. I checked my bill and I am being charged the full price of 730$ and payments are 20.28$ what is going on? I called them weeks ago and asked and they said I won’t be charged the full price. I am not u

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18

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Exit a family plan deleting my number

I'm part of a family plan with some friends, and now 3 of us want to exit because we'll leave the Country (we're ending our 1 year-master's). We'll pay the bill for June in 3 days (our last bill). In fact, June will be the last month for the 3 of us that want to quit, how does it work now? Can I

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14

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Trouble getting my phone unlocked

I posted this message as an update to my previous question regarding my request to have my phone unlocked by AT&T. I have not received any response here in several days which leads to me to believe that it is not being seen??? I will post it here in hopes of getting some help from someone who ma

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25

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Cómo puedo hacer para enviar mis teléfonos a AT&T

Soy nuevo cliente y obtuve teléfonos móviles nuevos pero tengo q enviar los teléfonos viejos pero no se cómo hacerlo?

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4

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Mms not an option to send

I recently have not been able to send or even have the option to send mms messages via text with my samsung note20 ultra 5g. I noticed it occurred about 2 weeks ago when I updated my software. There was another update today I hoped would remedy the issue but so far hasn't.

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36

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How can I access a phone that I don't know the password?

My adult daughter recently passed away and we would like to retrieve some items from her phone. Unfortunately we do not know her password.  Can you help?  The phone is an iPhone X

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114

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Hey How can I change my phone number

How can I change my phone number?

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64

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Texting Someone Outside the US While Overseas

I understand that with prepaid accounts, I can text people overseas if my text message originates in the USA. What if I am traveling overseas and want to text someone who is in the country I am visiting. If I initiate a text while connected to WIFI, will I be charged for that text message?

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26

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Inbound email being rejected

I have email user who is having trouble sending me email, half of them are being rejected. I have his email address in my contact list.  It appears that the AT&T email servers are flagging it as span or bad links.  How do I resolve?    ----- The following addresses had pe

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5

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

125

1

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Advice on Dead zone in my neighborhood

There’s an AT&T dead zone in my neighborhood and it’s seems to be worse than when we moved here. It’s outside, so not just in my house. Is there anything I can do other than switch to Verizon?

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100

4

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home hotspot reset

What does the reset button do on my home hotspot?

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34

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I have to go back to my country.

So I want to quit using cellphone. How would i do?

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16

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AT&T Cellular Plan Ready to be Installed - where to find on new phone?

I upgraded to the Samsung S23 Ultra and successfully transferred everything using the switch app. My phone number did not migrate over. How do I fix this?

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18

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Can't receive SMS when abroad@

I am traveling outside of the US for summer field trips in China mainland and then Indonesia next month, but I can't receive any text from neither AT&T (I even can not sign in my At&T account), nor my US bank, and anyone from the US as well. This is really annoyed since many verification pro

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61

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New phone not showing AT&T at startup, no voicemail number, no 5G..

I got a refurbished Galaxy S20+ recently with a brand new AT&T physical SIM card in it. I can make phone calls and use mobile data, but unlike my partner's S20+, there is no AT&T screen at startup, no 5G logo when connected to the network, only LTE, and when trying to set up voicemail, I ge

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24

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AT&T Cell Phone Booster

Hi, I am on move always and stays in remote areas but most of the places have good WiFi connection and very poor cell connectivity. Is AT&T 4G Cell Phone Booster can be used anywhere with a active WiFi connection in the United States? I pretty much wants to use it in move wherever I am staying.

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208

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Sim swap

Can I swap my sim card into a different phone and continue to pay off my other one without any effects to my account?

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124

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iPhone is unavailable

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

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20

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Using AT&T in China

Hi,I plan to purchase the prepaid $25*12 month plan, and since I travel to China once in a while, I wonder if the SIM can be used in China. Can I make phone calls between China and US or between China and Canada? And can I use data in China? What is the rate of calls, texts and data in China? And ca

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