Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (461)

Activity

Accepted Solution

Official Solution

Does AT&T ActiveArmor work on Android devices?

Does AT&T ActiveArmor work on android

Questions

 • Android

40

5

0

Accepted Solution

Official Solution

A13 (SM-A135U1/DS) Not Listed As Approved but it is Supported?

Looking at the working devices listed provided by At&t here the SM-A135U1 is listed as working after the 3G shutdown but the SM-A135U1/DS (also know as SM-A135UZKDXAA) is not listed. It seemed a bit weird as the SM-A135U1/DS was released this year. I reached out to At&t support and gave them

Questions

 • Samsung

25

3

0

Accepted Solution

Official Solution

What do I do if my ex is on my phone plan under my name and installment plan still owed and won’t return phone or watch?

My ex boyfriend left me with his phone bill and Apple Watch bill. He has both devices and will not return them. I still owe on both installment plans and I can’t cancel the service until those are paid off. Please help

Questions

 • Apple

47

2

0

Accepted Solution

Official Solution

Is this the fiber cable?

Is this the fiber cable? Just moved into this house and noticed this.

Questions

 • AT&T Fiber Equipment

51

3

0

Accepted Solution

Official Solution

i need my cell phone restored I paid what the agent told me i had to pay to restore my account

im asking so nicely and this should even be my fault the man gave false information he should be at fault i just really need my service back on

Questions

 • Wireless Billing

28

5

0

Accepted Solution

Official Solution

Need cell phone to connect to 2.4 ghz to set up landroid

The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same.  2.4 ghz is only needed for the initia

Questions

 • AT&T Internet Equipment

18

2

0

Accepted Solution

Official Solution

unlock att.com account - phone number doesn't work

My account is locked on att.com, with the unusual activity detected message. It tells me to call 877.285.0144, but that number is just a recording that says to call 800.288.2020, then hangs up.  When I call 800.288.2020, the agent says I need to call the fraud department, and gives me the 877.

Questions

 • Online Account Access

21

3

0

Accepted Solution

Official Solution

Old Att.net account hacked and need help

I have a very old att.net email address, I can still access it on old phone, but don't remember password cause saved in memory. I tried resetting it, but a hacker used a different email address as the back up... I need to regain control of my account... Like I said I still have access to this email,

Questions

 • AT&T Mail Login & Security

20

1

0

Accepted Solution

Official Solution

Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

Questions

 • More AT&T PREPAID Discussions

28

2

0

Accepted Solution

Official Solution

Bellsouth webmail URL?

Dear All, I'm trying to get our American CEO connected to his Bellsouth personal emails on his laptop's Outlook but we are having no joy. I have his email address and personal password. Do I need a securemail key for Outlook? We are using the latest version of Outlook 365 client. So I thought I'd

Questions

 • AT&T Mail Login & Security

42

11

0

Accepted Solution

Official Solution

Port-in from prepaid (MINT mobile) could qualify the $250 BYOD credit or not?

I am thinking about port-in my number from MINT mobile (prepaid) to AT&T. Will this qualify the $250 BYOD credit ? I tried to use the Chat function to ask the customer support and it could not be connected. Does somebody know the expiration date of $250 BYOD credit promotion? Thanks for your

Questions

 • Wireless Account

32

5

0

Accepted Solution

Official Solution

Phone marked as stolen and it's not

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

Questions

 • Samsung

51

13

0

Accepted Solution

Official Solution

Billing issues

I have my own account that I added my parents to. The past couple months they haven’t been paying their part of the bill, leaving me with it all. Whenever they do pay they never give me their fair share of the bill. Can I kick them out of my account without screwing myself? I can’t afford to pay for

Questions

 • Wireless Billing

29

1

0

Accepted Solution

Official Solution

I can't verify my address for WiFi Calling

Can’t verify my address

Questions

 • Device Features

23

1

0

Accepted Solution

Official Solution

Pinned

AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

Questions

 • Wireless Billing

54

3

Accepted Solution

Official Solution

Paid wireless when will I receive service

i must have missed my bill, i paid the balance, when will i receive wireless service again?

Questions

 • Wireless Account

22

1

0

Accepted Solution

Official Solution

Why is ATT sending me unwanted text messages and how do I stop them

I am getting one per day. I don't want any at all. I can't even get att to block spam calls using their apps...now they are sending me what are essentially spam texts. AND these texts are regarding ....call protect and active armor mobile security....which don't work that well in the first pla

Questions

 • Account Features

21

2

0

Accepted Solution

Official Solution

VPN Threat Detected…now what?

My AT&T Active Armor has detected a VPN threat in the Wi-Fi Security. What does that mean and what can I do about it?

Questions

 • Network Coverage

65

1

0

Accepted Solution

Official Solution

Spam SMS Text Messages and phone calls

Why can't AT&T, and other telephone carriers, stop this?

Questions

 • Account Features

14

1

0

Accepted Solution

Official Solution

Heading to AT&T Prepaid

Want to be sure I’m thinking clearly. Best network option at my house is AT&T. Verizon would be ok. T-Mobile doesn’t work. Been with RedPocket on a 3GB plan. Which is plenty for me. But sometimes I visit Canada and there it doesn’t work. So I absolutely want to gain roaming in Canada, either

Questions

 • More AT&T PREPAID Discussions

46

2

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.