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Annual plan double data promo for existing customers

I see AT&T is offering double data on its $300 annual plan: 16gb a month instead of the usual 8gb. Will customers already on the annual plan start getting the extra data too? If not, can they switch to it at renewal somehow?

Questions

 • Plans & Features

463

16

0

Accepted Solution

5268AC Fixed Wireless Gateway Problems

Over the last 30 days my fixed wireless connection has not been working as advertised. It started kicking devices off wi-fi every night around 7:00-7:30. In the morning we were able to re-acquire the network. It progressed to kicking you off randomly throughout the day and night. I contacted AT&

Questions

 • AT&T Internet Equipment

29

7

0

Accepted Solution

Is there any way I can cancel my second phone line but not have to pay the entire phone off, continue the installments on it?

I don’t use my second line really have never. I can’t afford the $100 a month with the phone installment and the phone line I don’t use, and would like to just keep my main phone line and pay the installment on the two phones. Or even better, return the second phone which is pristine, and get out o

Questions

 • Wireless Account

52

8

0

Accepted Solution

Official Solution

att network via sim card will not connect to chromebook

***THIS IS NOT A WI-FI CONNECTION ISSUE***!!! I have a chromebook OS that I purchased on May 22nd. I have the $20 a month data plan on the line. When I insert my sim card into the side of the chromebook and select ATT under network, it tries to connect and but then i get the following error codes: 1

Questions

 • Data & Messaging Features, Internet Tethering

412

14

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003] - Suddenly happened to my account and cannot login

CARE CODE: 205.2 [LU003] has started showing up as I try to log into my account and I cannot get around it. I use a password manager, so my passwords are all saved and are entered automatically.  There is some issue with the system.  Please reach out to me to help.  Thanks, AJ

Questions

 • AT&T Mail Login & Security

35

5

0

Accepted Solution

Re-installing Home Landline

Elderly parents, trying to save money, disconnected their AT&T home landline and went with a CLEC provider. They cannot hear or talk on the VoIP line, which is AT&T's internet.  Since the first of May, we have been trying to have the original landline/number re-installed.  We've

Questions

 • Landline Phone Troubleshooting

27

3

0

Accepted Solution

Do I have to pay an early termination fee

I got an account with AT&T in July 2020. I’m ready to quit. I was going to pay our phones off in this next month. Would I have to pay an early termination fee because it says it ends in August 2023. I don’t know if they renewed it or not without my knowledge. How much would an early termination

Questions

 • Wireless Account

17

1

0

Accepted Solution

unable to run at&t yahoo mail on smart phone.

Password not recognized on phone yet works on tablet and desk top. used to work on smartphone (Samsung S9). error message: 205.2 LU003

Questions

 • AT&T Mail Login & Security

63

9

0

Accepted Solution

yellow flashing light

The light on the front is flashing yellow and I have no phones. How do I fix this?

Questions

 • AT&T Fiber Equipment

23

2

0

Accepted Solution

Official Solution

Email password reset

I'm being prompted to reset my bellsouth.net email account password after supposedly trying to "sign in unsuccessfully too many times." This doesn't make sense since the password is in my computer's keychain, which has not changed. The "care code" the message cites is CARE CODE: 205.2 [LU003]. The l

Questions

 • AT&T Mail Login & Security

58

3

0

Accepted Solution

Recover deleted voicemail

Last year my fiancee mom who died last year had left me a voicemail before she had got sick and it's the only thing i had of her voice and i had deleted it not thinking I'd never hear her voice again. Is there any way any way at all to recover this

Questions

 • Android

23

2

0

Accepted Solution

Official Solution

Return Watch

Can I return my watch without a box

Questions

 • Apple

21

4

0

Accepted Solution

Official Solution

Will Corded Phone Work In Power Outage After Switching from DSL to ATT Fiber Internet?

I have ATT DSL. My coded phone works during a power outage, no matter how long the outage lasts. No power needed. No battery backups needed. I plug the phone into the phone jack and it works. After switching to ATT Fiber Internet will the corded phone still work this way or will it be dependent on p

Questions

 • AT&T Fiber Installation

24

1

0

Accepted Solution

Official Solution

ATT Static IP Address

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

Questions

 • AT&T Fiber Equipment

72

1

0

Accepted Solution

Official Solution

Why are AT&T talk and text/data logs so woefully incomplete?

I have been an AT&T customer for over 20 years. In the past when I needed to document billable time spent texting and talking I could go to my log and have a record. For some time now the available data has dwindled to almost nothing where text/data is concerned. Talk is only slightly better. I'

Questions

 • Online Account Access

35

3

0

Accepted Solution

Official Solution

To access my account

I am trying to stop auto pay I'm getting a new phone but I was never given an account it's a non contract phone through at t

Questions

 • Account & Usage

24

1

0

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Official Solution

network unlock request denied

I submitted an unlock request for a Samsung A12 I bought for my son and paid off early, and got the following response: We can't complete your unlock request right now. Use the device unlock app Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to mak

Questions

 • Device Features

34

2

0

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Official Solution

ATT Damaged My Sprinkler System and Yard Burring Fiber

Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th

Questions

 • AT&T Fiber Installation

66

8

0

Accepted Solution

Official Solution

Unlimited 55+ and Hotspot

Does anyone know if the Unlimited 55+ plan has Hotspot/Tethering Included?

Questions

 • Data & Messaging Features, Internet Tethering

21

1

0

Accepted Solution

Official Solution

Can I hook up my LG Pheonix 4 to a HDMI TV with a HDMI Cable?

I am wanting to connect my phone to the tv with a hdmi cable to watch movies on my tv from my phone. I don't have a smart tv and just have a prepaid LG Pheonix 4 phone.

Questions

 • Device Features

29

2

0

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