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Activity

Accepted Solution

Can I upgrade my iPhone, but give my old iPhone to a family member?

I want to upgrade my iPhone SE (2nd Gen) to the iPhone 12 mini, and I am eligible for an upgrade. Instead of trading in my iPhone SE, would it be possible to hold onto to it and give it to my mother, who has the iPhone 6? Would she be able to use it freely? She mainly uses her iPhone 6 to watch Yout

Questions

 • Apple

26

2

0

Accepted Solution

Official Solution

I need to install Mcafee security

IT would not let me sign in to download same

Questions

 • AT&T Internet Security

32

2

0

Accepted Solution

Official Solution

Missing person

Is it possible to get call history for a prepaid phone with yourselves. Our friend is missing in jacksonville the past 19 days.

Questions

 • Account & Usage

73

1

0

Accepted Solution

Official Solution

Billing charges for phone that was returned within 14 days

I bought a phone and changed my mind and returned it to att store. Rep at the store forgot to cancel the line and service. I called and chatted with over 4 reps and a supervisor in the last 3 weeks about being billed ($226) for service on a phone I returned. Rude supervisor told me service was cance

Questions

 • Wireless Billing

49

6

0

Accepted Solution

Official Solution

My Armor app account

On my armor app It’s been saying like every other day the pages I visit is over 6000 URLs there is no possible way I’d visited that many URL’s is so far from the truth there’s no way I visited all them sites. I don’t even go to sites like that and it’s been coming up like that I believe someone migh

Questions

 • Apple

27

1

0

Accepted Solution

Official Solution

AT&T cor df 3 charges

There are 3 pending charges from AT&T cor df, I do not have AT&T? I don’t know where the charges came from ? This happened on Sunday June 12 which seems odd?

Questions

 • Wireless Billing

138

6

0

Accepted Solution

Official Solution

Why does active armour app say I have 491 apps?

My active armor account says I have 491 apps that were scanned all are safe... but I kind of find that impossible, is there any way that it could be picking up uninstalled apps and showing me those I'm not sure?? I know there are system apps it must be scanning as well....but 491 is crazy!! if someb

Questions

 • Device Features

29

1

0

Accepted Solution

Official Solution

Cancel Service due to Move

Hi, I was wondering if there's any way to cancel my service via this community? I'm moving and want to cancel AT&T because where I'm moving has better provider options. Thank you!

Questions

 • AT&T Fiber Account

1.2K

1

0

Accepted Solution

Official Solution

Past Phone log

How can I check calls I’ve made in past. Lost an important phone number

Questions

 • More AT&T PREPAID Discussions

20

1

0

Accepted Solution

Official Solution

downed wire at my house

Hello, There is a downed wire in my backyard. I spoke to DTE and Xfinity. Xfinity said it is an ATT metal strand

Questions

 • U-verse TV Account

46

1

0

Accepted Solution

Official Solution

Apple Pay error when paying bill

I am trying to pay my bill via the MyATT app, and I receive the following error: Your payment of $ didn't gothrough. Try paying againWe couldn't process your payment info.Try entering your info again or try usinganother payment method.(MSPMTE300106) I normally just pay my bill with Apple Pay v

Questions

 • Wireless Billing

80

16

0

Accepted Solution

Official Solution

Has service to flip phones ended?

I just paid the monthly bill online and the LG phone I bought years ago from AT&T does not work. Don't know when it stopped working. It's a backup device and worked well where signal was a problem. Verizon ends flip phone service 12/31/22.

Questions

 • Other Phones & Devices

63

6

0

Accepted Solution

How to

I am trying to cancel a 3rd party subscription. I need to know how to do this.

Questions

 • Network Coverage

35

3

0

Accepted Solution

Official Solution

How do I retain my ATT line when out of the US?

I will be travelling out of the US for about a year. How do I get to keep my ATT line without having to do the monthly subscription?

Questions

 • Wireless Account

61

2

0

Accepted Solution

Official Solution

Mistakenly posted double payment

double payment confirmation # is (Edited to remove personal information). how do I cancel this duplicate payment?

Questions

 • Wireless Billing

16

1

0

Accepted Solution

Official Solution

What will I need for my internet installation?

Do I need to provide a modem? Router? This is for fiber wifi installation. Or will all the technical needs be supplied?

Questions

 • AT&T Fiber Installation

179

1

0

Accepted Solution

Official Solution

How do I change the password on ATT wireless internet device?

I have a wireless internet device. I want to change the password. It does not have a screen to see passwords etc.. How do I change the password to this device?

Questions

 • Other Phones & Devices

12

1

0

Accepted Solution

Official Solution

Connect portable hard drive to ATT broad arris router for home network cloud to share files with other computer on home network

To start with, I was Xfinity Comcast user. I used to connect a portable harddrive to Arris modem+router and able to access the movies, photos, family videos on other computer and Apple TV VLC app. The URL I usually used was smb://192.168.0.254 (it is zero. Not 1). I moved to another state and sub

Questions

 • AT&T Internet Equipment

63

1

0

Accepted Solution

Official Solution

How do I get previous owners overhead phonelines removed?

I have low hanging wires from the previous owner that are not in use. They need to be removed from my property. How do I get these identified and removed?

Questions

 • Landline Phone Troubleshooting

218

1

0

Accepted Solution

Official Solution

How can I pay - website just freezes on payment page?

I have been on to ATT phone support for the past 2 hours, going round in circles. I have activated the SIM, however when I go online and enter the US card details I get '?' at the side of the card number and CSV, they are correct as I have used the card today online. The page will not continue. I ha

Questions

 • Account & Usage

67

11

0

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