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Why does AT&T Claim to care about it's customers but it really does not?

AT&T cares nothing about its customers, including its loyal customers. I have been with them from January 2008 until now, subscribing to AT&T

 posted 

9 hours ago

 • 

Last response by 

skeeterintexas 

9 hours ago

Questions

 • U-verse TV Account

15

2

0

Brand New AT&T Radiant Max keeps shutting off by itself

I bought a brand new Radiant Max, only have had it for about a wk and some day 2 it keeps shutting down. Some times it will power back up but most of

Questions

 • Other Phones & Devices

9

3

0

Unlock

Hi, I would like to unlock my phone but it says that it is already in process.  thanks in advance

 posted 

10 hours ago

 • 

Last response by 

dwill05 

8 hours ago

Questions

 • Apple

12

3

0

Accepted Solution

Made payment no service

I made an auto pay payment on 1-23-2021 and I have no service.

 posted 

10 hours ago

 • 

Last response by 

sandblaster 

10 hours ago

Questions

 • Account & Usage

16

3

0

My bill

Hi I just changed my plan today but I am surprised how much I will be paying monthly I thought it’s only increasing 50 dollars/ month bit it almost d

 posted 

11 hours ago

 • 

Last response by 

sandblaster 

11 hours ago

Questions

 • Wireless Billing

8

1

0

Login not working

Hi! For about a week now, I have been unable to login to my bellsouth.net account on any device. When I attempt to login it says " Sorry, we don't

 posted 

12 hours ago

 • 

Last response by 

ATTHelp 

4 hours ago

Questions

 • AT&T Internet Email & Security

12

1

0

Trade in Issue -S9 GALAXY ordered in October 2020 for new Apple IPHONE 12 Pro

I ordered my Apple iPhone Pro 12 in October 2020 along with the Apple Watch for my trade of my S9 which was 816 dollars offer Online - Received my wat

 posted 

13 hours ago

 • 

Last response by 

lizdance40 

10 hours ago

Questions

 • Apple

10

1

0

AT&T Phone needs to be unlocked

Hi all, i am from Germany. My mother bought an Samsung S6, years ago (and we had no clue, that it was a AT&T brand phone.) Anyway, we recently

 posted 

13 hours ago

 • 

Last response by 

lizdance40 

10 hours ago

Questions

 • Samsung

10

1

0

Regarding the Samsung-SM-T337A Carrier unlock.

I recently bought a storage unit and this tablet was in it. I would like to know what steps i take to get it carrier unlocked and use it.

 posted 

13 hours ago

 • 

Last response by 

lizdance40 

10 hours ago

Questions

 • Samsung

7

1

0

How to get Website URL Info on my Wifi

After looking at my logs from my home network, there are 2 logs that keep connecting. I have the MAC address and the DHCP IP as well. Is there anyway

 posted 

13 hours ago

 • 

Last response by 

BraelynnAlex 

13 hours ago

Questions

 • AT&T Internet Features

8

1

0

Recovery purchase movie

Recovery purchase movie

Questions

 • DIRECTV DVR & Receivers

7

0

0

Order cancelled

Been with At&t for almost 8 years now and have NEVER had an issue with getting a new phone online. I've ALWAYS done it. Especially now with covid

 posted 

14 hours ago

 • 

Last response by 

lizdance40 

10 hours ago

Questions

 • Phone & Device Upgrades

6

1

0

Accepted Solution

I think it's stupid to have to need a phone number

What good is it to have to use your phone number to verify your email account because these days cyber criminals can find ways to hack your email prot

Questions

 • Community lounge

8

1

0

Accepted Solution

Scheduled Payment Reminder

Hello, I just received an email from the email address from Scheduled Payment Reminder <[email scrubbed]> Can you please tell me why I am rec

 posted 

16 hours ago

 • 

Last response by 

ATTHelp 

3 hours ago

Questions

 • AT&T Internet Account

13

4

0

Trade-in value

Hi i traded in my iphone xs max to get the the iphone 11 pro max with the promotion of $800 off and everything went through i got the package to se

Questions

 • Wireless Billing

6

0

0

5G Data Slower than LTE 50% of the Time

Having recently upgraded to an iPhone 12, I am rather disappointed that AT&T’s advertised 5G network is in fact not 5G (doesn’t come near the spee

 posted 

17 hours ago

 • 

Last response by 

GLIMMERMAN76 

8 hours ago

Questions

 • Network Coverage

9

4

0

Activating my new sim in my phone

Called activation code for plan I want got message shut phone off wait ten min message will follow an a new number was included did this and nothing t

 posted 

17 hours ago

 • 

Last response by 

ATTHelp 

9 hours ago

Questions

 • More AT&T PREPAID Discussions

5

1

0

where is my 700$ for the trade-in device?

Hello, I see that ATT keeps charging  $36.67 for my new iPhone Pro Max although I traded-in my iPhone 8 plus it 2 mounts ago. I verified that

 posted 

18 hours ago

 • 

Last response by 

sandblaster 

10 hours ago

Questions

 • Wireless Billing

15

1

0

ON DEMAND

I am only able to watch things from the OnDemand on the tv it was recorded from. We have 3 dvr's (1 Genie & 2 older dvr's.)   Why are the on

 posted 

18 hours ago

 • 

Last response by 

Juniper 

16 hours ago

Questions

 • DIRECTV DVR & Receivers

12

1

0

Phone broke

I was wondering how much it would cost to get the back of my iPhone 11 fixed with insurance.

 posted 

18 hours ago

 • 

Last response by 

ATTHelp 

8 hours ago

Questions

 • Account Features

8

2

0