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broadband light is red on my modem

BGW210-700 MODEM and the light is red. What could be the issue

Questions

 • AT&T Internet Equipment

21

6

0

Accepted Solution

Horrible Technician never showed up for 2 days

What is the purpose of having a schedule day and time for a technician to arrive to fix genie box issues and they never show???? I'm extremely disappo

 posted 

1 d ago

 • 

Last response by 

teetertotter 

9 h ago

Questions

 • DIRECTV DVR & Receivers

25

8

0

Equipment Turn In

I am currently have Internet 1000 and until recently had U-verse TV. I cancelled the U-verse TV service and turned in my equipment via UPS as instruc

 posted 

1 d ago

 • 

Last response by 

my thoughts 

21 h ago

Questions

 • U-verse TV DVR & Receivers

10

1

0

Need help with iPhone at AT&T store

I recently sent my elderly mom into the store in Hemet to get her new iPhone activated. I live out of state and she doesn’t have WiFi. She made an app

 posted 

1 d ago

 • 

Last response by 

lizdance40 

13 h ago

Questions

 • Apple

30

7

0

Accepted Solution

Connected Community

I am a new tenant in an ATT connected community and I have no contact number. I’m in Hawaii and need some direction. I contacted ATT support where I w

 posted 

1 d ago

 • 

Last response by 

Constructive 

1 d ago

Questions

 • AT&T Fiber Installation

9

2

0

Tons of dropped calls...

I've been having frequently failed calls over the past 6 months. I've contacted support and a network support person was supposed to have reached out

 posted 

1 d ago

 • 

Last response by 

Constructive 

20 h ago

Questions

 • Network Coverage

15

1

0

att.net email server won't accept valid passwords from Outlook or Apple email clients

I haven't been able to log in to my att.net email server via either my desktop computer's Outlook client or my Apple iPhone's Mail client since 4/8/21

 posted 

1 d ago

 • 

Last response by 

Palarin 

6 h ago

Questions

 • AT&T Internet Email & Security

17

1

0

Unlock device

I have bought uses iPhone XS Max locked at AT&T and tried many times to unlock it through your website and always I have 2 messages you have tri

 posted 

1 d ago

 • 

Last response by 

dwill05 

1 d ago

Questions

 • Apple

18

1

0

Bgw210 red light still on

I paid my Internet service and the broadband light is still red and need help

 posted 

1 d ago

 • 

Last response by 

davemize 

7 h ago

Questions

 • AT&T Fiber Equipment

7

1

0

Having problems viewing bill online

I can’t see my bill online. I’ve tried with my iPhone 12 Pro Max and also on laptop using chrome and internet explorer.

 posted 

1 d ago

 • 

Last response by 

Tazpower74 

20 h ago

Questions

 • Wireless Billing

10

2

0

Can't see text messages on usage logs

Since my new billing cycle started March 21st, phone numbers do not show up on the text usage log for any of the 5 lines on our family plan. I've rea

 posted 

1 d ago

Questions

 • Online Account Access

6

0

0

Hbomax

Hbomax is asking me to renew my subscription but it’s included with my AT&T account. I’ve tried signing out and back in but it keeps going back to

 posted 

1 d ago

Questions

 • Installations & setup

10

0

0

20210417 - AT&T Forums Post - Issue: LG Phoenix 4 Display Settings Malfunction

On an LG Phoenix 4, invocation of certain Home Screen Settings seem to have been moved from a menu option in Settings to the press-and-hold of an open

 posted 

1 d ago

 • 

Last response by 

GLIMMERMAN76 

1 d ago

Questions

 • Android

12

1

0

Sim locked

I was given a used phone as a gift and I can’t add my t Mobile aim car and the original SIM card installed is from at&t

 posted 

1 d ago

 • 

Last response by 

sandblaster 

1 d ago

Questions

 • Apple

12

1

0

Accepted Solution

Prepaid cell phone bought for wifi use only

I just bought a att prepaid phone just to use on wifi so I can play Pokémon Go on it but every time I try to open Pokémon go as soon as it’s suppose t

 posted 

1 d ago

 • 

Last response by 

kakike3t  

19 h ago

Questions

 • Phones, Tablets & Devices

20

5

0

Accepted Solution

AT&T installed fiber internet, all devices work.... except Epson workforce 645 printer

As stated above, this week AT&T installed fiber internet, and we have a new network address and password, and all devices (phones, tablets, comput

 posted 

1 d ago

 • 

Last response by 

barbgris 

1 d ago

Questions

 • AT&T Fiber Installation

16

3

0

returned phone status?

I had recently ordered the new iPhone online for my upgrade, told the agent that I wanted 128GB instead of 64GB he said ok so that was what I ordered

Questions

 • Phone & Device Upgrades

7

0

0

Yes I have a tablet WiFi hotspot

I have paid the bill but att says I haven’t and has sent it to collections I have never been able to find the account on att website how do I get the

 posted 

1 d ago

 • 

Last response by 

lizdance40 

1 d ago

Questions

 • Online Account Access

6

1

0

Choppy feed for hockey games

Channel 12. Only happens with hockey games broadcasted by nbc or nbc sports. Very choppy feed. Please help!

 posted 

1 d ago

Questions

 • Watching DIRECTV

2

0

0

wired computer keeps getting out of a Smart home manager profile

I have a PC computer that's wired via ethernet to our AT&T router. I'm using AT&T smart home manager with a profile to control times it can ac

 posted 

1 d ago

 • 

Last response by 

scottorarian 

23 m ago

Questions

 • AT&T Internet Equipment

6

2

0