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Uverse remote-volume button not working
i have gone through the diagnostics given and the volume is the only thing not working.
Questions
• Watching AT&T TV
8
2
0
how to get IMEI number from an erased phone?
Cleaning my late husband's phone. AT&T guy had me erase the phone. Then he had me go to unlock the phone from the website. Now it wants the IMEI n
Questions
• Other Phones & Devices
9
1
0
Modem Default Access Codde
Hi I was trying to change some settings on my At&t Modem and I forgot my Access code so I went to check on my Modem for my Default Access code and
Questions
• AT&T Internet Equipment
9
1
0
Manage Recordings
I have no "Manage Recordings" in my drop-down list, and cannot get to the "Series Manager". Apparently, this is supposed to be an option just below t
Questions
• DIRECTV DVR & Receivers
6
1
0
Spam email text messages
I keep getting these and I want them to stop. My friend told me to contact you guys and have you look up article 446389 to help with this issue
Questions
• Android
7
5
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How to port wireless number out from AT&T when you keep getting 6B port fraud protection
I have been trying to port one of our wireless numbers from a family plan out to Google Fi. When we initiate the port from Fi, and enter all of the co
Questions
• Wireless Account
8
0
0
Worse customer service ever!
I went to the store in late December and set up a new account. Exactly 1 month later still no bill. I call the loyalty department and spoke to Jaycee.
Questions
• Wireless Billing
15
3
0
Spam texts, email to text spam including group text on several phones
Getting a ridiculous amount of spam texts, email to text spams, as well as now getting group spam texts on several phones associated to my account. I'
Questions
• Apple
9
1
0
re: Trade in program - I received shipping materials a month after I got my new phone and am still waiting on the trade in to show up
I received my new phone on 12/5/2020. I did not receive shipping materials until 12/28/2020. I immediately dropped off my phone at USPS that da
Questions
• Wireless Billing
13
3
0
Accepted Solution
Unable to receive SMS/MMS messages--ONLY iPhone messages received.
For the last three days, I am unable to receive any SMS/MMS text messages from any non-iPhones (i.e. Android) phones. I've done a hard reset on the ph
Questions
• Apple
10
5
0
WVB Signal Extender
Is there a way to extend the distance of signal between the video bridge and Genie mini? My mini has intermittent signal in certain locations in my
Questions
• DIRECTV DVR & Receivers
11
2
0
Service and Customer Service Issues
I moved to an rural area in Utah 4 months ago and have not had any cell service while at home this entire time. I need to use wifi calling in order to
Questions
• Network Coverage
18
8
0
ATT Error 30002-005 on 1 set of public IPs, not on other
I am an ISP, and a client signed up who uses ATT TV. We recently acquired a new block of IP addresses, and found that on this new block the client is
Questions
• Using AT&T TV NOW
5
0
0
Accepted Solution
Text logs
How can I see a list of texts, calls and/or emails on a given phone in my account. I just need to see time, date and who it went to.
Questions
• Data & Messaging Features, Internet Tethering
13
6
0
Accepted Solution
Off-air RF change local station HR20/H20
Directv did not update the RF channel when our local CBS affiliate changed frequency from 7 to 8 back in November 2020. The guide info is there, but
Questions
• DIRECTV DVR & Receivers
10
6
0
BGW210 IP Passthrough
I'm considering doing an IP Passthrough to a device on my network, but am wondering what if any security features i will lose with the rest of the dev
Questions
• AT&T Fiber Equipment
11
1
0
using someone else's upgrade and need to file a claim with their insurance
Hi, I recently used my husband's phone upgrade because my phone died and I was not able to upgrade yet. He had insurance on his line, and when I did
Questions
• Samsung
7
4
0
upgrade Fail
I upgraded my sons paid off phone to take advantage of the trade in offer. I had done 3 previous upgrades with no problem. Well the last
Questions
• Wireless Account
12
2
0
Why not inform customers that you do not have religious channels before you allow them to switch to this service from U Verse or Direct TV?
AT&T cares nothing about its customers, including its loyal customers. I have been with them from January 2008 until now, subscribing to AT&T
Questions
• AT&T TV Setup
12
3
0
Watch AT&T Down
Watch AT&T has been down a couple days so far with no info provided as of why. Is it going through an upgrade? When can we expect it to be up agai
Questions
• Streaming WatchTV
5
1
0