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Uverse remote-volume button not working

i have gone through the diagnostics given and the volume is the only thing not working.

Questions

 • Watching AT&T TV

8

2

0

how to get IMEI number from an erased phone?

Cleaning my late husband's phone. AT&T guy had me erase the phone. Then he had me go to unlock the phone from the website. Now it wants the IMEI n

 posted 

8 hours ago

 • 

Last response by 

sandblaster 

8 hours ago

Questions

 • Other Phones & Devices

9

1

0

Modem Default Access Codde

Hi I was trying to change some settings on my At&t Modem and I forgot my Access code so I went to check on my Modem for my Default Access code and

 posted 

8 hours ago

 • 

Last response by 

my thoughts 

6 hours ago

Questions

 • AT&T Internet Equipment

9

1

0

Manage Recordings

I have no "Manage Recordings" in my drop-down list, and cannot get to the "Series Manager". Apparently, this is supposed to be an option just below t

 posted 

8 hours ago

 • 

Last response by 

goldw1800 

4 hours ago

Questions

 • DIRECTV DVR & Receivers

6

1

0

Spam email text messages

I keep getting these and I want them to stop. My friend told me to contact you guys and have you look up article 446389 to help with this issue

 posted 

8 hours ago

 • 

Last response by 

Constructive 

8 hours ago

Questions

 • Android

7

5

0

How to port wireless number out from AT&T when you keep getting 6B port fraud protection

I have been trying to port one of our wireless numbers from a family plan out to Google Fi. When we initiate the port from Fi, and enter all of the co

Questions

 • Wireless Account

8

0

0

Worse customer service ever!

I went to the store in late December and set up a new account. Exactly 1 month later still no bill. I call the loyalty department and spoke to Jaycee.

 posted 

9 hours ago

 • 

Last response by 

jdziechiasz 

an hour ago

Questions

 • Wireless Billing

15

3

0

Spam texts, email to text spam including group text on several phones

Getting a ridiculous amount of spam texts, email to text spams, as well as now getting group spam texts on several phones associated to my account. I'

 posted 

9 hours ago

 • 

Last response by 

Constructive 

8 hours ago

Questions

 • Apple

9

1

0

re: Trade in program - I received shipping materials a month after I got my new phone and am still waiting on the trade in to show up

I received my new phone on 12/5/2020. I did not receive shipping materials until 12/28/2020.  I immediately dropped off my phone at USPS that da

 posted 

9 hours ago

 • 

Last response by 

JefferMC 

8 hours ago

Questions

 • Wireless Billing

13

3

0

Accepted Solution

Unable to receive SMS/MMS messages--ONLY iPhone messages received.

For the last three days, I am unable to receive any SMS/MMS text messages from any non-iPhones (i.e. Android) phones. I've done a hard reset on the ph

 posted 

9 hours ago

 • 

Last response by 

aspicer1 

4 hours ago

Questions

 • Apple

10

5

0

WVB Signal Extender

Is there a way to extend the distance of signal between the video bridge and Genie mini? My mini has intermittent signal in certain locations in my

 posted 

9 hours ago

 • 

Last response by 

shannon02 

3 hours ago

Questions

 • DIRECTV DVR & Receivers

11

2

0

Service and Customer Service Issues

I moved to an rural area in Utah 4 months ago and have not had any cell service while at home this entire time. I need to use wifi calling in order to

 posted 

9 hours ago

 • 

Last response by 

lizdance40 

5 hours ago

Questions

 • Network Coverage

18

8

0

ATT Error 30002-005 on 1 set of public IPs, not on other

I am an ISP, and a client signed up who uses ATT TV. We recently acquired a new block of IP addresses, and found that on this new block the client is

Questions

 • Using AT&T TV NOW

5

0

0

Accepted Solution

Text logs

How can I see a list of texts, calls and/or emails on a given phone in my account. I just need to see time, date and who it went to.

 posted 

9 hours ago

 • 

Last response by 

sandblaster 

8 hours ago

Questions

 • Data & Messaging Features, Internet Tethering

13

6

0

Accepted Solution

Off-air RF change local station HR20/H20

Directv did not update the RF channel when our local CBS affiliate changed frequency from 7 to 8 back in November 2020. The guide info is there, but

 posted 

9 hours ago

 • 

Last response by 

Tramways 

2 hours ago

Questions

 • DIRECTV DVR & Receivers

10

6

0

BGW210 IP Passthrough

I'm considering doing an IP Passthrough to a device on my network, but am wondering what if any security features i will lose with the rest of the dev

 posted 

10 hours ago

 • 

Last response by 

JefferMC 

9 hours ago

Questions

 • AT&T Fiber Equipment

11

1

0

using someone else's upgrade and need to file a claim with their insurance

Hi, I recently used my husband's phone upgrade because my phone died and I was not able to upgrade yet. He had insurance on his line, and when I did

Questions

 • Samsung

7

4

0

upgrade Fail

I upgraded my sons paid off phone to take advantage of the trade in offer.  I had done 3 previous upgrades with no problem.  Well the last

 posted 

10 hours ago

 • 

Last response by 

philman1965 

9 hours ago

Questions

 • Wireless Account

12

2

0

Why not inform customers that you do not have religious channels before you allow them to switch to this service from U Verse or Direct TV?

AT&T cares nothing about its customers, including its loyal customers. I have been with them from January 2008 until now, subscribing to AT&T

 posted 

10 hours ago

 • 

Last response by 

skeeterintexas 

9 hours ago

Questions

 • AT&T TV Setup

12

3

0

Watch AT&T Down

Watch AT&T has been down a couple days so far with no info provided as of why. Is it going through an upgrade? When can we expect it to be up agai

 posted 

10 hours ago

 • 

Last response by 

sandblaster 

10 hours ago

Questions

 • Streaming WatchTV

5

1

0