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bluetooth error "an app is needed to connect this device"

I can connect Galaxy S10e to the car with bluetooth, but not to my earbuds. I had wiped my phone and reinstalled everything. After which, I can only connect my bluetooth to my car, not my ear buds. Why?

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21

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not being able to recieve text messages

I cannot recieve text messages from certain people in my contacts list unless they send a GIF or pic along with the text

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20

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Change the password to email sub account

Due to one of my accounts being compromised, I updated the main email account and AT&T password. I attempted to change the password for my sub-account email and it states that the sub-account is linked to a user id and that I don't have permission to edit the password. I spoke with an agent usi

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16

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Accepted Solution

Closed

I use over 800gb of data on an unlimited plan at at&t and got charged a 100 or more dollars???

When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??

Questions

38

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ATT datacenter router problem

I noticed that last night my internet connection was terrible, with dropped packets and what not. Based on some tracerroutes, it looks like ATT's data center is having a problem both in IPV4 and IPV6.  I used to have latency in the 10-12ms range for hitting google.com.  Now I have 30-50m

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74

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Divirce

My spouse filed for divorce 6 months ago and is the Account owner for all AT&T services. How can I recover access?

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20

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sbcglobal.net email

Can I cancel AT-T internet service and keep my sbcglobal.net email account? If so, how do I do this. Thanks.

Questions

15

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Didn’t get a notification by mail

We had ATT Internet service when we lived in Illinois. We have since moved but got an alert that one of our social security numbers were part of the ATT data breach. How do I get access to the free year of credit monitoring that I am due?

Questions

55

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old phone number associated with account

Hello, I'm trying to reset my email password using my security question answers and yet it is still wanting to send me a security code to an old phone number for which I no longer have access. How can I register my new phone number while locked out of my account?

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12

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Network unlock

I want to lock my at&t phone the phone network is already unlocked so I want to lock it back again

Questions

15

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0

Closed

Network unlock

I want to lock my at&t phone the phone network is already unlocked so I want to lock it back again

Questions

17

1

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SIM card transfer from current ATT locked iPhone to newer ATT iphone

Have ATT Iphone 7 purchased years ago from ATT with 3 year plan. After plan was finished, switched to ATT prepaid service. Want to purchase new iPhone 11 from store in display labeled ATT prepaid. Want to transfer iPhone 7 SIM card to new iPhone 11 using existing prepaid account so don't need new pr

Questions

26

2

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Lost ability to login to email, ATT.com

Original call: HAD ACCESS and was able to receive/ send email. Regardless was constantly getting pop up windows to login in to the email account even while I was using email. Also when using other apps. Confusing for support  to understand that your email address is not only used to acces

Questions

31

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Accepted Solution

Do I get charged for an incoming text from Canada if I am in the United States?

Not travelling, but get texts from Canadians while I am in Arizona. Do I get charged if I do not answer while I am off wifi?

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16

1

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Accepted Solution

openDNS with BGW-320

I am trying to set up openDNS but I am not very tech savvy and I am struggling to understand some of the answers I've already found in this forum. Is anyone out there willing to explain it in a very simplified yet detailed way? I already set up an openDNS account but once I'm logged into the router,

Questions

18

2

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How do I get an actual AT&T rep on the phone?

I'm trying to speak to an AT&T rep directly but the automated service won't put me through. I need help with my prepaid phone.

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35

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Fiber Internet Hardware Question

My two question are the following, can I use my own modem that supports fiber connection in, and that way not use the one provided by AT&T ? if it's not possible, then why is it not possible ? Thanks !

Questions

28

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Help! ##########@mms.att.net delayed for hours and days

I've used @mms.att.net for years, sent from my gmail, now they are being stopped or delayed for hours or days by att servers.  I know it's att because I get an email notification from [email scrubbed] with the details and stating the following "452 4.1.0 server temporarily unavailable AUP#MXRT" and

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11

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House phone

Rings one time and goes to voicemail

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13

1

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Missing AT&T utility box cover (10" round)

Hello, I noticed a missing cover on 10" round utility box behind my house. This is for the broadband cable, and could be a hazard for kids that like to play back there. How do we get AT&T to replace it?

Questions

18

1

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