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Unlock phone

My phone is locked its asking for the pin that was last entered before I did the factory reset on a motorola moto g stylus I've try all the pins that I used and they don't work and then it also say I can use my Gmail but that don't work either someone has been in my account and changed it can u ple

Questions

 • Android

9

1

0

Mobile billing

How to add mobile billing to a iPhone 12 Pro Max

Questions

 • Account Features

7

1

0

new service benefits

Is there any real benefit to transferring to AT&T if you already have a device you're bringing?

Questions

 • Account Features

11

1

0

Tv is blue- loose wires

Newer Samsung tv seems very blue. Just noticed the line coming in has detached blue and green wires. This then leads to a NetgearuCat.Se 50 switch. Any ideas how to fix this?

Questions

 • U-verse TV Equipment

21

2

0

Closed

WORST CUSTOMER SERVICE

I called regarding my billing cause I was charge 2x in a month, I spoke with the customer service rep. She said its because ATT changed the date for auto pay ( which is not fair because I was charged 2 weeks apart) and why ATT keep changing the date? Secondly, I was overcharged Bec the monthly disco

Questions

 • Wireless Billing

134

6

0

How do you file a complaint against AT&T billing practices?

I called AT&T in 9/2021 to cancel my services & have my number ported to a different carrier. The rep assisted me through the process. I take responsibility for not noticing sooner but I just realized today 1/16/2022 that I was still being charged $70+ a month starting in October. I called c

Questions

 • Wireless Billing

37

3

0

Blacklisted/Blocked phone

I am totally frustrated. Saturday morning I realized I could not make calls.  I went to the local AT&T store.  They told me my phone had been blacklisted/blocked, that it had been reported stolen.  At the store I had to show my ID card proving who I was.  Was the person who

Questions

 • Wireless Account

17

4

0

Smart home app error 205.7

I get an irritating error message 205.7 - “looks like there is a problem with that user I’d/password. Sign in with a different user I’d(205.7) AT&T made me converge my id’s . After doing that it worked on every other app but this. Frustrating part - is just get this erro

Questions

 • AT&T Fiber Account

818

26

Closed

How to add Gmail in Outlook?

I want to know the free method to configure Gmail id in outlook

Questions

 • AT&T Internet Email & Security

16

1

0

Yahoo email in OUtlook

I have been using Outlook for my Yahoo (bellsouth.net) email account for years. All of a sudden I keep on getting the login window to pop up indicating Outlook could not sign into the server.  I've re-entered by USERID and password several times to no avail. I am able to login to my email v

Questions

 • AT&T Internet Email & Security

77

8

0

Closed

How to check on fiber installation schedule

I was told by an AT&T field tech (#3 in under 30 days) that the old copper DSL lines in my neighborhood are failing and that he checked with his supervisor and we would be getting fiber "soon". PUPS came and marked the roads leading up to the service box in my neighborhood, but that was about a mon

Questions

 • AT&T Fiber Installation

547

5

0

POOR CUSTOMER SERVICE

So I baught these phones last year.  And got the bogo for it.  So every month I am promised 29.17 credit for the free phone.  Well every bill it is coming out AFTER My bill is due and is being added onto the next bill.  I talked to THREE csr and Noel associate Id - X2BG873 tells me that they are giv

Questions

 • Wireless Billing

102

12

0

Second 5Ghz Radio disabled on BGW 320-500 & 320-505?!

When i got this unit as replacement for the 210, I was thrilled to see it supported two different networks. Now you folks disabled the second one. Please revert this back to the 3 radio setup I need the three networks because i have one for legacy devices, one for newer and then one setup for my AX/

Questions

 • AT&T Fiber Equipment

3.2K

96

WORSE CUSTOMER SERVICE

I have been ON THE PHONE FOR 4HRS. TRYING TO TALK TO SOMEONE WHO CAN HELP ME WITH MY MESSED UP ACCOUNT.  THEY DEACTIVATED MY NUMBER AND ALL INTERNET CONNECTIONS AND OVER CHARGE ME WITHOUT MY KNOWING! I AM PAYING FOR 2 NUMBERS AND I AM ONLY USING 1 PHONE.  1 PHONE NUMBER.  EVEN

Questions

 • Wireless Billing

496

8

0

Accidental Payment

meant to set up a payment arrangement which it said i did but when i entered my credit card, it automatically took payment. I can’t afford to make this payment at this very moment but please need help canceling payment

Questions

 • AT&T Internet Account

6

1

0

ATT Fiber IP Passthrough Issue

I installed a TP Link Deco X-60 mesh network to my ATT Fiber modem/router. I went through the Static IP Passthrough process to enable the x-60 mesh wireless network which worked fine. However, it seems as if the ATT wireless network is still working and creating interference. Why is this happening?

Questions

 • AT&T Fiber Equipment

535

2

0

Accepted Solution

Official Solution

Closed

I can not seem to get my call bocking feature to work on landline.

When I enter *60 a message plays: "activation failed as no entries exist in selective service list." I have a bundled U-verse account with a landline. I also tried entering #10 digit local number# and that did not work either.

Questions

 • AT&T Phone Features

2.2K

5

0

At&t free gift for paid bill text scam

Texts claiming free gifts for bills paid with a malware link. Numbers are 1(915)260-3466 on 1/20/22, 1(626)329-7400 on 1/24/22, 1(281)710-3068 on 1/11/22.

Questions

 • Apple

32

2

0

Stolen phone

My phone was stolen by my ex/husband. It is not paid off but he was somehow able to trade it in to Verizon and get a new phone. He did not have my account number or password or anything! How was this (Edited per community guidelines)ible? I still owe 460 on phone and its under contract..

Questions

 • Apple

7

2

0

WeChat stops working over ATT every night

WeChat stops working over ATT every night Around 7pm PT. Disabling Wi-Fi and connecting over 5g works fine. Connecting over ATT during the day works fine. Suggestions?

Questions

 • AT&T Fiber Account

32

0

0

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