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Phone number

How can I change my phone number back to my original phone number?

Questions

 • Account & Usage

2

1

0

Configuring a /29 static ip block on Nokia BGW320-505

I pay for, and have been have been assigned a static ip block from ATT. I need to run public mail and DNS servers with 3 of my ip addresses and a LAN router with a fourth. (This is replacing a similarly configured setup from Spectrum.) The servers are known to work correctly and I just want to chang

Questions

 • AT&T Fiber Equipment

126

35

0

How to get replacement power adapter TL86103

Looking for help find a source for a replacement power adapter for an AT&T TL86103?

Questions

 • AT&T Phone Equipment

1

0

0

My 5 million blocked numbers returned to o

The routine notice to update was on my screen this morning. When I tapped it the total numbers blocked ( nearly 5 mil) went to 0.??

Questions

 • Data & Messaging Features, Internet Tethering

5

1

0

Accepted Solution

microcell

I have a DPH-154 that has worked fine for years.  Now flashing Red on cellular indicator - sometimes will go green for a few hours after a hard reset (unplug).    The control website loops at the selection screen for the Microcell configure and control where I might think about go

Questions

 • Other Phones & Devices

16

9

0

Is ATT's speed test reliable?

I recently tried using the speed test on ATT's smart home manager. I ran the test twice and each time yielded a speed of 998Mbps which is pretty close to the 1000Mbps I pay for. However, when I ran a speed test on other services, such as speedtest.net, I struggled to get a reading higher than 25Mbps

Questions

 • AT&T Fiber Equipment

8

3

Forcing use of other brands when using my Xiaomi Mi10T

I'm having a really bad and surprising experience using my AT&T Prepaid service. Out of nowhere and while my account is up-to-date billing wise, AT&T decided to disable my outgoing calls to force me to update my device's IMEI. Perhaps sending a text of this particular stage, indicating the o

Questions

 • Android

1.2K

19

0

Accepted Solution

Official Solution

Cell booster not activated

I am installing the new 4g booster. Power and gps lights on. No 4g lights. Just keeps blinking. Tried rebooting and same thing

Questions

 • Phone & Device Upgrades

27

5

0

AT&T Fiber SF Bay area cannot access Wechat (specifically Wechat servers in Singapore)

Hi, Since last week SF Bay Area customers are not able to access Wechat, it looks like AT&T Fiber network is having issue with WeChat servers in Singapore (see below domain names and IPs), can you please take a look and fix it ASAP? We tried Verizon LTE and Comcast/Xfinity Internet and both w

Questions

 • AT&T Fiber Account

1.4K

66

I bought a bridge pay add-on (1gb) and it did not reactivate my service

Hi, earlier this afternoon I bought the 1GB bridge pay add-on, and even though it posted to my account and shows in my account history, it did not reactivate my service. How can this be resolved?

Questions

 • Plans & Features

9

5

0

Never go the promised promotion for autopay

I went back and looked at my bills because it caught my attention of how high the bill came in. After calling and speaking to well over 8 people - none of them could answer the question.  All of them would say that I was not on autopay and that is the reason I could not get my discount. Some s

Questions

 • Wireless Billing

5

1

0

HBO Max account suddenly maps to the same account as another user on plan

Same as another person that posted this.  My at&t account now linked to another user's account that is on the same plan as me.    So when I type my log in it does to their account.   This started this week.    My HBO Max account now's says my at&t plan is

Questions

 • Features & plans

154

14

0

Nokia cell booster (femetocell)

I just received a cell booster from ATT. Model SS2FII femtocell multi-band soho.  The power LED blinks white and the internet LED blinks orange.  The Nokia manual says I need to open udp port 150, 4500, and 123 but I can’t open these ports without the IP address.  Does this unit have

Questions

 • 3G MicroCell™

49

6

0

Bellsouth.net email

I can not access my bellsouth.net email account I do not know the answers to the security questions because we have had this account for over 15 years. It just stopped working Monday and would not take our password anymore. I called you all and got put and was re-routed to 3 different people and the

Questions

 • AT&T Internet Email & Security

15

8

0

Discounts

Am I able to get both the healthcare discount and the signature discount? Which is better?

Questions

 • Wireless Billing

11

4

0

Reward card fraud

my rewards cards wiped out from someone impersonating calling from ATT reward center and surprisingly they had all my information including address, phone number, reward card number and expiration date… except CVV number..ATT customer service very poor, wasted my 2-3 hours and no solution.

Questions

 • AT&T Fiber Account

2.4K

236

Accepted Solution

Official Solution

ATT Wireless customer—HBO Max says it cannot verify my account

I went to look at my wireless bill today. It said I have free access to HBO Max included with my service plan. So I’ve tried a dozen things and cannot get access. HBO Max let’s me try to login with ATT as my provider but says ATT won’t verify my account. There is no place in the ATT app or web

Questions

 • Account Features

44.7K

112

Copies of old bills

I have been trying for months to obtain copies of old bills/statements. The IRS needs years 2014-2019. I have spent time in person at AT&T, hours on the phone, you name it. I get nowhere. Can someone please help!?

Questions

 • Wireless Billing

5

1

0

range extender compatible with Pace 5268AC ATT FIxed Wireless

We have ATT Fixed and I need to find a range extender that is compatible with it. The wireless does not reach the whole house and we need to have it at least reach the garage. there are no obstacles in it's way except our house walls etc.

Questions

 • AT&T Internet Equipment

7

1

0

Packet loss that happens everyday

I've been experiencing packet loss for as long as I can remember but I never really cared until it actually started affecting my gameplay. It happens every day. Does anyone know how to fix it?

Questions

 • AT&T Internet Features

21

10

0

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