Hello, my iphone 6 is locked to AT&T US and says next activation policy id is 23. I want to unlock it to be used internationally, what can I do? Thanks

My mother no longer needed AT&T service but kept her email address as AT&T offered that for free. The email account stopped working today.  She called support and was told that a memo was sent today that AT&T would no longer support free email accounts.  Support said that the

I need more time on bill payment

My 4 year old daughter was diagnosed with Type 1 Diabetes. The technology to manage the disease is amazing, including a continuous glucose monitor (CGM).  Her CGM is connected to an app on a smart phone.  That app feeds information to her caregivers via a caregiver app.  This provide

I am in a situation where I need my phone unlocked and I am being denied by AT&T even though I have paid it off.

I'm a current ATT customer with 5 lines, none of which are using my old iPhone 6S that I am trying to unlock to sell. I submitted an unlock request and it was denied:  "We can't unlock this device because it's currently active on another AT&T customer's account."  Only people that hav

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Hi my dad used to have T-Mobile for my phone but I just switched to AT&T and started my own unlimited plan, I believe I started it on dec 28th and right now it’s Jan, 3rd. I have an iPhone 7 and I want to do some type of trade in credits for the iPhone 13. I also have an old IPhone SE, so I was

Hi I have the BGW320, how can I tell if WiFi 6 is enabled on the device?

Hello, I hope someone can help me. I have tried many different avenues and have been unsuccessful. I need the actual phone numbers called from my landline. I can see the statements but there are no numbers there. Thank you

We recently moved to a new house and have ATT fiber internet. We have had no trouble connecting any devices to the internet except our one older Samsung Smart TV, that previously had no issues.  It will connect to the wireless network, but will not connect to the internet, and the TV gives a m

I recently purchased two prepaid $30 dollar plans and two prepaid phones as Christmas presents for my children. The phones worked well for about two days and then they stopped being able to make calls or texts. When I try to make a call I get told by the automated voice that My "service activation f

I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?

I am really wanting a Galaxy Fold 3 & will be upgrading from an S20 5G.  I would like to get the price as low as possible so if you have any suggestions I would really appreciate you sharing.

I am a disabled veteran with a hearing loss. Is there any way I can talk to someone who speaks clear English that I can understand? Thanks

I created a request to unlock a phone I bought to use with a Mexican sim but I have not received the code yet, can I cancel the request? I want to return the phone so they can exchange it for another one.

Incoming calls go straight to Voice mail, except husband's calls, which ring my phone.  I have a Galaxy Note 10 Plus, was out of the country for 3 months with my phone mostly on airplane mode. Have now returned. Even AT&T callbacks go to VM.  Any suggestions? 

I replaced my DLC 100 battery a couple of days ago and the indicator has been flashing green since.  Dashboard does not indicate any problems but in the past the battery indicator stayed solid green.

I've not yet made the switch to AT&T fiber but am considering it in the near future. Because of my existing home network infrastructure, I'd prefer to have a single RJ45 connection point and route internally on my own equipment or at the least, have an AT&T supplied router with, at a minimu

I need tto know exactly what apps were being used on each line to figure out what's being used the most.