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Can't activate new prepaid service with port in

Purchased a sim for the 12 month 16gb prepaid service, used the port my number current number in option. Received the SIM card today.  Online activation says the number is ported and everything is good to go, and that I just have to create the myATT account.  I've tried to create this acc

Questions

 • Account & Usage

60

9

0

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What Netgear WiFi modem routers work with AT&T Fiber internet?

What Netgear WiFi modem routers work with AT&T Fiber internet?

Questions

 • AT&T Fiber Equipment

248

2

0

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Wireless Antenna won't connect with my answering machine.

I have a wireless home phone. ATT sent me a new wireless antenna (old one stopped working after 10 years). I installed it, and the wireless phone with the answering machine recorder is plugged in and working. Answering Machine is "on". But when I get calls, it rings 4 times and then is forwarded to

Questions

 • Landline Phone Troubleshooting

35

3

0

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SIM INCOMPATIBLE

I just bought a locked iphone 12, and the previous owner said that the device was fully paid for, and it was from AT&T.How can I know if the device is eligible for unlocking?I only have the IMEI, we don't know the phone number. Someone can help me out ? I appreciate the attention

Questions

 • Apple

21

1

0

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"Not Found On Accelerator" error message

Both of my xxx.bellsouth.net email accounts will not connect. This happened suddenly after I was prompted to log in.  After verifying user ID's and passwords, I keep getting the "Not Found On Accelerator" error message. I have both accounts on my iPhone and my iMac.  

Questions

 • AT&T Mail Login & Security

26

3

0

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Official Solution

Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

 • More AT&T PREPAID Discussions

20

2

0

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Owner manual for a at&t CL82209 phone

Owner manual for an at&t CL82209 phone. I wish to learn how to turn the sound to the handset buttons.

Questions

 • AT&T Phone Features

39

1

0

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Can’t use iMessage or cellular data away from home or any other WIFI

iMessage and cellular data don’t work away from home WIFI. Apple sent me a new phone but the problem still exists. When I’m in my car nothing works

Questions

 • Apple

24

1

0

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Father Passed Away, anyone have success getting bills cleared?

My father had an ATT cell phone and had a TV package. My younger brother (25 at the time) shared a line with my dad's account.  Our dad had a heart attack in early April and was in the ICU unresponsive and ended up passing at the end of April.  My brother went into a store in Mid-May

Questions

 • Wireless Billing

52

14

0

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How do I return WIFI Extender to AT&T?

Canceled service because not needed but when I did so there weren't any instructions on how or where to return the equipment. Do I have to pay to have it returned?

Questions

 • AT&T Internet Equipment

28

2

0

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Service Contacts spam text

I am getting text asking about selling property I dont own. When i try and block the number it comes up as a At&T service contact and wont let me block the numbers. Why would i allow my provider the right to sell my number that im paying them for and they wont allow me to protect myself....from

Questions

 • Account Features

49

11

0

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Change Account Owner to a different user on the account

I would like to update the account owner to a different person that is listed on the account as an authorized user. It's the same account, I just want the owner to be one of the other users. How do I go about doing that?

Questions

 • Wireless Account

33

4

0

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Need help to reset password so can login to account

We are a non-profit organization using ATT email. We have had several people leave the organization. I need to manage the email accounts, add, change delete, but need a password reset as I have no way to get into the [email scrubbed] account to add, remove or modify email accounts.

Questions

 • AT&T Mail Login & Security

89

5

0

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I want to route my traffic through OpenDNS, but can't change the DNS settings

I have the below equipment from AT&T. I want to edit the DNS settings so that I can use OpenDNS. However, it doesn't appear that this equipment allows that to be changed by the user. Am I missing something? If not, does AT&T have newer equipment that will allow this type of modification? Man

Questions

 • AT&T Fiber Equipment

30

1

0

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Suspicious call and email about remote support

I got a call from 866-681-1201 this morning claiming to be following up about an issue I’ve had setting up my wifi. She had my information such as phone number and email which made it more believable. However, I have a technician scheduled to come tomorrow and she was saying they may be able to reso

Questions

 • AT&T Fiber Installation

113

3

0

Accepted Solution

DHCP - "reset list" to solve connection issues?

After 3 years of no issues with my ATT router, the last week or so I'm having trouble with some devices, usually phones or laptops, not connecting to the internet; I get a "connected but no Internet" message. Despite that, my smart devices like Amazon Echo, Firestick, etc., continue to work fine. &

Questions

 • AT&T Internet Equipment

42

5

0

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Property Damage from fiber install

Recent fiber installation at my house left my yard destroyed and a drain pipe crushed. I called 1-800-924-9420 (buried wire) and was advised that since I am not a customer, it would be 30-60 days for a contact back and no confirmation or email provided. I then called 1-855-365-4976 and was given a f

Questions

 • AT&T Fiber Installation

408

3

0

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At&t prepaid turbo hotspot 2 activation

Hello I recently purchased a AT&t prepaid turbo hotspot 2 at a local Walmart, however I'm having a hard time activating it I also purchase an AT&t prepaid $55 no annual contract card that has a PIN number the lady told me that they go together however I'm starting to think she gave me the wr

Questions

 • More AT&T PREPAID Discussions

28

1

0

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M6 Pro 5G WiFi 6E Mobile Hotspot Router

is it possible to buy unlocked m6 pro 5g hotspot modem from AT&T to use it in UAE? to whom i shall address this, specially that i am not an AT&T customer. and i can reach them by email.

Questions

 • Other Phones & Devices

34

2

0

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Family plans

Can I use family plan alone

Questions

 • Wireless Account

22

1

0

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