Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (46K)

Most Recent

Accepted Solution

Does my Wi-Fi do 2.4 GHz?

I’d like to add some smart devices to my network but what I found requires Wi-Fi on 2.4 GHz. I am using a Nokia BGW320-505 on software version 3.18.5. If I select My Wi-Fi, then Edit on the SSID I only have one Wi-Fi name to select. I’ve seen other posts that suggest this is where I would find

Questions

 • AT&T Fiber Equipment

29

3

0

Accepted Solution

Official Solution

16gb Per Month? Unlimited Talks with Anyone?

I'm not sure whether it's 16g per month or 16g in a year, and whether I can talk to everyone or only at&t users

Questions

 • Plans & Features

31

2

0

Accepted Solution

What cable to use with fiber 1000

To hardwire a computer and get the most out of fiber 1000, what cable should I use? CAT 6, CAT 7, something else? I am using a CAT 5 (not 5e) right now. It is what I had lying around. Will I really get any benefit over a 5e or 6?

Questions

 • AT&T Fiber Equipment

44

4

0

Accepted Solution

Official Solution

My SBCGLOBL.NET E-mail suddenly stopped to be accessed by my Iphone, IPAD and DISK TOP PC today.

Today I could not receive any E-mail at my Iphone, IPAD and Disktop PC through "SBCGLOBAL.NET" E-mail server. What happened for SBCGLOBAL.NET mail server?  So I changed my P/W but it still did not work. Could you please help me to recover this SBCGLOBAL.NET - Old AT&T mail ASAP?  P

Questions

 • AT&T Mail Login & Security

69

3

0

Accepted Solution

DVR programs record then disappear without us watching them

This has happened several times now. The latest was a program on TNTHD yesterday called Titans.  I set the recording for just one episode to see if I would like it.  It showed on the recorded programs on the list this morning.  I watched two other recorded programs with no problems.&

Questions

 • Watching U-verse TV

20

2

0

Accepted Solution

Official Solution

Cannot access my Yahoo email account.

I don’t remember my password or answer to security questions. The cell number listed for security issues is no longer in service so zi cannot receive a security code.

Questions

 • AT&T Mail Login & Security

48

1

0

Accepted Solution

New home and can’t connect with at internet

I just moved into a new build and scheduled att to come install internet. THe house next door is still under construction and the att technician stated he was not able to set up internet because the terminal was buried under a pile of sand and probably broken which supposedly happens often. It’s now

Questions

 • AT&T Internet Installation

36

2

0

Accepted Solution

Official Solution

Must I get AT&T combo modem/wifi/router? Or can I get just a modem?

New AT&T fiber Internet customer. I have my own router and mesh wifi, and do not want to use the AT&T wifi. I realize I can connect one of the Ethernet ports from my AT&T combo modem/router/wifi to my router, but the AT&T wifi either stays on, or resets itself after a power outage. I

Questions

 • AT&T Fiber Equipment

66

4

0

Accepted Solution

Official Solution

BGW500 in passthrough, but still rejecting outside attempts to access a server through a static IP

I've set-up passthrough mode on my BGW-500. It is passing traffic to an ASUS ZenWifi AX that provides wifi to a large area. However, we have a point of sale system that requires a static IP so that the (Edited per community guidelines)-provider can ping our server. The BGW500 is blocking traffic fro

Questions

 • AT&T Fiber Equipment

137

5

0

Accepted Solution

Official Solution

Can I add photo or signature to Yahoo Email?

Is there a way to add a logo or photo attachment to the signature in Yahoo email?

Questions

 • AT&T Mail Features

60

6

0

Accepted Solution

Official Solution

SD card problems

So on my previous thing I said some issues I have with my at&t movivate 2 and I was told to reset phone and I have question will that delete my stuff and my phone says I have enough storage but I can't download anything is there a diff way to fix my phone and I didn't get the answers I needed a

Questions

 • Other Phones & Devices

55

1

0

Accepted Solution

airtel SIM not working in USA

I came to Chantilly, VA for 20days official visit with airtel SIM and paid for one month international roaming plan of (INR 3999/-) to airtel showing AT&T signal which worked for 10 days. From 08.10.2022 as the AT&T signal was not seen. But there is no signal of AT&T & sowing as "No

Questions

 • Network Coverage

21

1

0

Accepted Solution

Official Solution

Forgot passcode on iPhone

How do i unlock my phone if i forgot my passcode

Questions

 • Apple

28

2

0

Accepted Solution

AT&T representative

Today I went into AT&T store to check on my plan since I received an email saying my plan was no longer being offered. So, I asked what my new charges be switching to their premium plan. He wouldn’t be able to see my charges if I didn’t provide him my driver’s license. Why? Never had to do this

Questions

 • Wireless Account

28

2

0

Accepted Solution

Official Solution

Plan change before previous plan finished

I changed my plan, but I started my last plan for one week, and now my last plan can't use. I also need to pay for the present plan. Because when I started my card, the assistant said I can changed plan whenever before my plan finish, the plan I changed will take effect in next month. So I changed,

Questions

 • Plans & Features

57

1

0

Accepted Solution

International Add-Ons

I have 7 lines on my account--I want to make sure I wouldn't get any surprise charges since friends/family on the account may engage in international travel in the near future. When I check "Manage add-ons" on each of the lines, they all have "Travel at pay-per-use rate" enabled and nothing else.

Questions

 • Wireless Billing

23

2

0

Accepted Solution

Official Solution

Can’t set up my online account

How can I set up my online account

Questions

 • Wireless Account

11

1

0

Accepted Solution

Bell phone cant use an ATT SIM

Hi My wife and I were travelling in the US and wanted to use ATT SIMs in our dual SIM phones, which are registered with Bell Canada. Thew phones are unlocked. My wife was able to get an ATT SIM i9n her iPhone. I have a Pixel 5 (with an IMEI number) and the ATT rep said my phone was unable to use

Questions

 • Account & Usage

54

6

0

Accepted Solution

Official Solution

Call Failed, Redial

Since moving from Verizon and getting new Pixel 6 Pro phones, periodically I try to call and immediately get a "Call Failed, redial". Redialing still fails. Hang Up and call again fails, Call a different number fails. Some minutes later, in the same area, I am able to call. But this Call Failed is a

Questions

 • Device Features

20

1

0

Accepted Solution

Technicians dug up yard and haven't returned

Technicians dug up yard to repair neighborhood Fiber/Cable and haven't returned. Who do I contact to resolve?

Questions

 • AT&T Fiber Installation

31

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.