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Fiber broadband/internet goes down when temperatures are below 30

It’s very frustrating that the broadband will just go down as soon as temperatures go down 30F in Nashville, TN. I work from home and it affects badly. Talking or chatting with customer care is absolutely useless as they do the same repeated stuff of rebooting the gateway. The worst thing is

Questions

 • AT&T Fiber Equipment

48

14

0

Accepted Solution

Trade-In Program

Did a trade-in last July require the new phone be purchased only via the installment plan?

Questions

 • Wireless Account

14

1

0

Accepted Solution

Official Solution

I want to unlock my phone

Device to be unlocked

Questions

 • Apple

278

1

0

Accepted Solution

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upgrade to fiber

what number do retirees call to upgrade service to fiber?

Questions

 • AT&T Fiber Ordering

158

4

0

Accepted Solution

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I bought LG-V350AWM(AT&T) from EBAY ..

This is unlocked phone and I installed USIM (KT of South Korea) .. Cell phone info. shows my phone no. but it can not activate 4G LTE so I can not call and use internet ... I set APN according to my USIM company but it can not, too. Should I return this ? Help me

Questions

 • Other Phones & Devices

24

7

0

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How to renew my plan early?

I want to renew my monthly plan early because I’m running out of high speed data. I’ve seen people saying that I should go to “change plans” and select the same plan, but the “change to this plan” button does not appear for my current plan. I want to renew my plan instead of changing to a different

Questions

 • Plans & Features

16

1

Accepted Solution

Switching from AT&T to Cricket with an iPhone 8 Plus

I’ve been with AT&T for 4 years now and my iPhone 8 Plus has been paid off for awhile now and I was wondering if I could switch to cricket without having AT&T unlock my phone? Or do I need to have them unlock it? And if I do have to unlock it what are the requirements and/or will they give m

Questions

 • Wireless Account

17

2

0

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Text messages

ATT: Hi! Your $250 voucher has been returned 2 times already, 1 last return and it will be void. Claim here [Link Removed]

Questions

 • More AT&T PREPAID Discussions

1.2K

5

0

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How to deregister CL84307 HS

How to deregister CL84307 HS - to reregister with a different base.

Questions

 • AT&T Phone Installation

10

3

0

Accepted Solution

Free phone from AT&T

I received a phone from ATT. I think it is to replace a 3G phone that they think my son in law is still using. Would like to keep the phone as a backup, but son in law doesn't want to transfer his line to this phone that just arrived. What should I do?

Questions

 • Wireless Account

33

4

0

Accepted Solution

Smart Home Manger App Password

I cannot hide my wifi password on the Smart Home Manager App.   THere is no way to hide it that I can see.   I can see the password when connected to ethernet ( which is ok because you would have to be in my home) BUT I can also see it when logged on with my cell phone wireless. 

Questions

 • AT&T Internet Equipment

10

5

0

Accepted Solution

AT&T truck stuck in my front yard.

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

Questions

 • AT&T Fiber Equipment

14

1

0

Accepted Solution

Returning UVerse Receivers

Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said

Questions

 • U-verse TV Equipment

35

6

0

Accepted Solution

Fix my at&t personal information

not holding my accounts through Law Enforcements 

Questions

 • Wireless Account

10

1

0

Accepted Solution

Official Solution

Fiber Box

The internet is working but the red alarm light is on the fiber box. What does this mean I should do? I have unplugged it tice but the red light still lights.

Questions

 • AT&T Fiber Equipment

112

2

0

Accepted Solution

Temporary move

Hi, I have Uverse tv, internet and home phone. I have to temporarily move for 4-5months. My equipment will not be able to stay connected to power during the move.  What are my options?  Thank you

Questions

 • U-verse TV Account

26

3

0

Accepted Solution

5G Speed

I thought 5G was turned on yesterday at 12am? Speedtest only shows 10mb download. Was it not turned on?

Questions

 • More AT&T PREPAID Discussions

40

10

0

Accepted Solution

Network mode not showing for 5G

I bought my phone from ATT samsung s21 ultra 5g and love the phone. And I signed up for the Elite unlimited plan for 5G. Now I want to make sure my phone will use 5G when in an area that it is avaialble. So I googled it and went to Settings - connections - mobile networks but there is no Network mod

Questions

 • Samsung

45

4

0

Accepted Solution

Iphone 1 Unlock

Hello. I am french, and I bought iphone 1 longtime ago in NYC.  Recently I found it, and want to use it. I have reboot the Iphone 1 with Apple store team to clean it, and it was fine ! So, I add a local french SIM, but impossible to make any call and have internet connection..  Iphone

Questions

 • Apple

27

9

0

Accepted Solution

Official Solution

How can I cancel my wireless billing?

I ordered an iphone xs months ago! I NEVER received the phone, yet I've been charged for a bill! I would like a refund and not to be charged in the future! Please help me cancel everything! Thank you.

Questions

 • Wireless Billing

52

1

0

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