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AT&T Air 4921 Wi-fi extender will no longer pair with BGW 320 Gateway.

From time to time, my son's computer (upstairs) loses wifi connection. The extender is up in his room to and I usually just have to restart it in the smart home app.  Today, when it happened, the extender showed as offline in the app so I could not restart it.    Tried restarting it

Questions

 • AT&T Internet Equipment

47

3

0

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Official Solution

Connecting Google wifi Device

Hello, I would like to connect my own Google wifi Device instead of AT&T device to save $10 rent per month. Please advice how this can be done.  

Questions

 • AT&T Fiber Equipment

31

1

0

Accepted Solution

At&t did not honor contract agreement pr promotion RaechelleKuntryMcfadden is my contract name im getting an attorney

I was presented a package that gave me unlimited high-speed  on all of my devices for a set price on 1 Harmon spark  and 2 broadbands  each running me $25 per month for the data plan plus I pay on each of the devices every month.  6 tablets with unlimited high-speed for $10 each for the data plus i

Questions

 • Other Phones & Devices

43

15

0

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Why does my AutoPay isn't ready?

I have applied for Autopay for 2 months, but my bill is still not automatically paid, I pay an extra $5 per month for this, what is the reason?

Questions

 • AT&T Fiber Account

28

3

0

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Scam or ligit?

Does AT&T send text to their customers phones? I receive these texts that I am suspicious of.  The last one shows sending number is 332-262-8093 and the text reads:  AT&T:  Your bill has been paid.  See receipt here and get a random free item mkbe8.com/eM2tkl4JzX

Questions

 • Data & Messaging Features, Internet Tethering

124

1

Accepted Solution

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Prodigy Account being Closed due to version upgrade?

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

Questions

 • AT&T Internet Email & Security

38

3

0

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Pay One's Bill

One's bank account is no listed. Therefore, one cannot pay online with that feature.

Questions

 • Wireless Billing

35

1

0

Accepted Solution

Fiber Installation in our neighborhood.

How long does it take to install the fiber network once they start digging and laying the cables?

Questions

 • AT&T Fiber Installation

52

4

0

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Official Solution

HOTSPOTs and Wireless Plans

A couple of years ago, I was telling my ATT store rep about our neighborhood DSL and it's feeble internet speed (when I actually was working) and he encouraged me to get a Nighthawk Hotspot. He explained that, as a disabled Vet, I could get a discount on an unlimited wireless plan. All was great unt

Questions

 • Data & Messaging Features, Internet Tethering

38

6

0

Accepted Solution

Official Solution

Elderly Discount

Just read that ATT offered someone a 25% elderly (over age 65) discount, Does ATT provide elderly discounts, if so to which services (prepaid, postpaid etc) and how much of a discount

Questions

 • Plans & Features

96

1

0

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Price Matching

Several cell phone companies offer discounted 5G cell phones for persons to switch from ATT to their company. Does ATT offer any price matching for the customer to stay with their company? ATT does not offer a lot of discounted  5G cell phones for their prepaid customers.

Questions

 • Other Phones & Devices

26

1

0

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Autopay

Several of the prepaid plans provide a discount for having autopay. Is there any discount for having autopay for the $40 a month plan. If there was a $10 discount for autopay for the $40 a month plan making it $30 a month then ACP would provide 15 gb data a month rather then 5 gb a month

Questions

 • Wireless Billing

32

1

0

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Can I have more time to pay a prepaid bill

Can I have more time to pay a prepaid bill

Questions

 • More AT&T PREPAID Discussions

13

1

0

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1000mbps fiber, getting less than 100mbps consistently through orbi pro mesh

I do not have a laptop that connects to ethernet to test internet speeds right out of modem, however, I just bought a brand new $1,000 orbi pro mesh system. After hooking it up, I am only able to get about 95mbps all throughout the house (supposed to be up to 1gbps). Only port 2 on my ATT gateway w

Questions

 • AT&T Fiber Equipment

97

5

0

Accepted Solution

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Internal Storage on My Phone?

Hi, I've been setting up a prior to now unused Samsung J737A phone. It has 16GB internal storage.  I've not installed anything on it, but I have taken a very few pictures which amount to a very minimal amount of storage taken up. Even apps show only 2.2GB. If all the storage is taken up wit

Questions

 • Device Features

27

8

0

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Can I use att billing to send money

Can I use att billing to send someone money

Questions

 • Account Features

8

1

0

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safety concern, on down phone lines

The telephone pole in front of 197 South Morrison, San Jose 95126, near my house has about 5 loose cables, one of which reaches to the ground with a couple of feet left over! This is dangerous in that kids might think all such cables are safe, and later play with a live PG&E line. Please send a

Questions

 • AT&T Phone Equipment

30

2

0

Accepted Solution

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Questions

 • Other Phones & Devices

20

2

0

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Unable to send large MMS after upgrade

Since upgrading to android 12, and getting the newest Messages app updates, I went from being able to send up to 10 image files, to approximately 3. I have advanced MMS enabled.  I reset the feature to no avail.  I should be able to send it but once I hit the 1 MB limit, I'm cut off. 

Questions

 • Android

23

2

0

Accepted Solution

AT&T Visual Voicemail software no longer works with Android 11?

I recently migrated to a Microsoft Surface Duo 2 from original Surface Duo. Both being Android devices.  The Duo 2 is now a Android 11 device and not long after I upgraded the Duo 2 to Android 11, the Visual Voicemail software quit working. I suspect this was due to an update AT&T made to

Questions

 • Android

52

17

0

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