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Device Unlock

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

193

19

0

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Pre paid sim sent back to shipper

Hi, I ordered a pre paid SIM card from at&t online but it says that the order was sent back to shipper due to incorrect address. But I gave absolutely correct address. I recently came from India and was relying on getting it delivered on time but this is really disappointing that it almost came

Questions

 • More AT&T PREPAID Discussions

12

6

0

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Are AT&T iPhones sold on Apple really unlocked?

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All

Questions

 • Apple

60

17

0

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

31

10

0

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unlocking boost phone for use with att

i was gifted a boost mobile samsung AO2s that is locked. how do i unlock the phone so that i can insert my att sim for service

Questions

 • Samsung

12

2

0

Accepted Solution

Red X in middle of dark screen

My Bravia TV has a red X in the middle of dark screen. Not sure how or why this has happened.  Cannot get any cable input, but Apple TV and SmartTV apps work just fine.  I've tried restarting the ATT receiver without success.  What can I do to get my cable service?

Questions

 • U-verse TV Equipment

17

5

0

Accepted Solution

What are the frequency bands used in 2022 ?

I have a few cell booster kits that we have used around the country. They are getting old and I am not sure they are worth deploying since the frequency bands may be out dated. Can you tell me what are the specific frequencies  for up and down traffic in Duluth, GA ?

Questions

 • Network Coverage

38

3

0

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Student plan

I was eligible for the student plan since I’m in college. However, I can’t figure out how to get the plan online. Can someone please help me with this?

Questions

 • Account Features

16

5

0

Accepted Solution

HELP! ATT prepaid phone in Mexico with US/Mexico Unlimited Calling SIM

I live in Mexico and my ATT US prepaid phone quit working. I need the Unlimited US/Mexico vice versa calling SIM number I am paying for to work in another phone. ATT here has a phone that is used in US for Att prepaid but it cannot get the SIM to work for US or recognize my US SIM card. These que

Questions

 • Phones, Tablets & Devices

25

16

0

Accepted Solution

Sump Pit Monitor needs NTP udp packets

Our sump pit monitor (ESP8266, networked device) can not receive NTP, udp packets. What firewall coniguration to A.T.&T., Arris NVG588; do I need to make?  NTP client uses port 1337. Sump pit monitor is connecting to the A.T.&T.Gateway. Sump pit monitor receives NTP udp packets

Questions

 • AT&T Internet Equipment

16

7

0

Accepted Solution

Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

Questions

 • Other Phones & Devices

8

2

0

Accepted Solution

what can account holders see?

could someone view what messages you send or receive on apps like discord, messenger, tumblr, vent, etc.? i was given a phone with service as a christmas gift and i’m concerned the person (my mother) is just trying to spy on me :(

Questions

 • Data & Messaging Features, Internet Tethering

21

3

0

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I entered my unlock code and my LG G3 was unlocked, but I can't use my Verizon sim card.

I received my unlock code for my LG G3 and I entered it and it said device unlocked but when I put a Verizon sim card on the phone, it doesn't recognize it. Can anyone help? Thanks.

Questions

 • Android

17

4

0

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Official Solution

Yes I’m getting them regularly. Hate it.

Att get this (Edited per community guidelines) to stop!  Every month I get multi text offering gifts.   from different numbers.

Questions

 • Data & Messaging Features, Internet Tethering

14

1

0

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Official Solution

Unlocking the phone I used in 2020

I would like to unlock the phone that I have used in 2019-2020 in the US. I paid off everything before leaving the US in 2020, and I am pretty sure that I and my phone satisfy all eligibility requirements. I have tried several times to unlock the phone through the att website, but it kept failing wi

Questions

 • Other Phones & Devices

14

2

0

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3g shutdown

will the shutdown happen all at once on Feb 1st or will it happen throughout the month?

Questions

 • Network Coverage

72

1

0

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Unlock request

Imei# (Edited per community guidelines) I bought it off Facebook  and found out later was blacklist I am not a att customer please help me resolve this please email [email scrubbed]

Questions

 • Apple

35

7

0

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Can't reach nvidia.com

I put the BGW320 in bridge mode a few months ago and forwarded everything to my ASUS router. I have made ZERO changes to my network gear since. A few days ago, I was able to reach www.nvidia.com with no problem. The past couple of days, it's unreachable. If I take my phone and turn off wifi and g

Questions

 • AT&T Fiber Equipment

29

2

0

Accepted Solution

Been lied to

I was looking into changing my plan from the 10G shared family plan with rollover data, to something less expensive if that existed....was told by AT&T authorized dealer store that upgrading to unlimited 5G Elite would be cheaper...until I recieved the first prorated bill for partial month and i

Questions

 • Wireless Account

43

10

0

Accepted Solution

Official Solution

Green Screen iPhone 12

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Questions

 • Apple

22

10

0

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