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Streaming Apps

After installation by an ATT rep today of my combo ATT receiver/dvr, we are unable to access and sign into the streaming apps which we are paying members and able to do previously. Is there a quick fix?  We have already rebooted the gateway and receiver a couple of times.  Thx much!!

Questions

 • Watching U-verse TV

17

5

0

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What does the AT&T modem/router considered a mesh client?

I am curious as to what the AT&T Fiber modem/router considers a Mesh device? I have three AT&T "repeaters" with only one currently connected, and only one of those since the last modem "factory reset (see my other recent post.) However, when I look at my router's Home Network->Status scr

Questions

 • AT&T Fiber Equipment

40

7

0

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Some doubts regarding AT&T postpaid family plan

Hi! I read about the AT&T postpaid family plan that gives you unlimited data, calls and messages. I have some doubts regarding it: 1) Is it the same for hotspot and tethering service? 2) Some companies claim unlimited data and then put some conditions like 4G and 5G data will be 35GB/mont

Questions

 • Phone & Device Upgrades

16

3

0

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I'm using ATT fiber do I need to buy separate connection for my new home?

HI ATT team, We used to have an ATT fiber connection, but my mom bought a house near the same street and we need an internet connection there. We can't send direct signals there through wifi, so should we buy new internet services or expand the previous one? Thanks

Questions

 • AT&T Fiber Installation

25

1

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Looking for an email to contact ATT upper management department about fraud.

Employee told customer he would fix issues and yet has not. Now paying for 10 lines but only have use of 6.

Questions

 • Wireless Account

40

5

0

Accepted Solution

DO NOT take ATT international roaming - not reliable

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Questions

 • Network Coverage

17

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0

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Iphone is like my dog

I have bought iphone for my kid at promo 1$ but there is nothing working as it is described in the promotion.

Questions

 • Wireless Account

35

7

0

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Official Solution

How do I change my Payment date for Autopay?

I am on Auto pay And I want to change my payment date

Questions

 • Wireless Billing

51

2

0

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Official Solution

Restriction of incoming mail

My email account was hacked, dealt with ATT Yahoo for the week my email was out. Thought everything was fine but a weekly email to sign up with “Golfgenius”is rejected.  I never even see that I get an email…..they have had eight rejections and person helping me says it says “email is suppresse

Questions

 • AT&T Mail Features

20

1

0

Accepted Solution

unable to set up bellsouth.net account in gmail.

Am trying to set up my bellsouth.net account to retrieve messages in Gmail on my computer. I am inputting my "user name"@bellsouth.net,   pop.att.yahoo.com,  port 995 and using yahoos 12 digit code for password. I also tried using my old bellsouth password. neither works.   

Questions

 • AT&T Mail Login & Security

35

10

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Accepted Solution

EL52303 & EL52319 Handsets

Will an AT&T model EL52303 handset work on a model EL52319 base? I have de-reigstered the EL52303 handsets, but when I try to register them to the EL52319 base it says registry failed. Can this be done?

Questions

 • AT&T Phone Equipment

17

3

0

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Does a technician come when upgrading from 300 to 500?

Currently have 300 Mbps fiber with a BGW-320. Will a technician have to come to my house to upgrade to 500 Mbps or is it as simple as logging online, upgrading, and restarting the router? Will there be any additional/hidden fees or contracts I should be aware of? Thanks.

Questions

 • AT&T Internet Features

18

1

0

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Official Solution

Transferring numbers to a new plan with a twist

I want to transfer my number to a new plan from a plan I have with my family. The account owner is my dad whom I don’t wish to talk to hence the twist. I know this can be done easily online but I don’t have access to the online account. I think he made me an ”authorized user” or something like that

Questions

 • Account Features

27

1

0

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fiber optic internet service

Does my AT&T fiber optic internet service use fiber optic cable in my house ?

Questions

 • AT&T Fiber Account

44

7

0

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Move phone number from one family plan to another

I have an att number. My wife has an att number as part of a family plan with her parents.  We would like to move her number from that family plan to a new family plan for just our two numbers.  Is this possible?

Questions

 • Wireless Account

13

2

0

Accepted Solution

AT&T is about to lose many customers in our neighborhood

Since about 2 months ago, an area of about 30sq miles around our residence has either poor or no signal. This is a new issue as evidenced by these Facebook posts and Nextdoor app posts. https://www.facebook.com/groups/MindenGardnervilleCommunityForum/permalink/4063196227238774/ https://nextdoor.

Questions

 • Network Coverage

29

3

0

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Official Solution

Data not working

I recently activated a Prepaid SIM, but I cannot Seem to get the Mobile Data working. Does it Take time or is there a Trick to get it to Work?

Questions

 • Plans & Features

30

1

0

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Official Solution

My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

 • Wireless Account

25

1

0

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Official Solution

Cancelling AT&T Up Next

How do I cancel Up Next? I was told I can cancel online, but it does not show in my Add Ons, but does show $6/month on my bill.

Questions

 • Wireless Account

13

1

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

 • AT&T Mail Login & Security

13

1

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