I have called several times and sent several messages with no help. I am going on two months now without my WiFi hooked up but I’m paying for it!! I can’t get my connection to work, idk what to do. There is no instructions in the box and the app doesn’t load any help but send me to online forms. My

The wifi is all set up but won’t work. I can’t figure out how to activate it.

We were told about 12 years ago, by the regional ATT office, that we'd have uverse in 3 years. Still waiting but neighbors within 1 mile are able to get internet. How can I find out how to obtain service?

I’ve had AT&T internet service for over 30 years until I moved to a historic neighborhood in the City of Atlanta over a year ago. I need help with understanding why it isn’t available to my neighborhood, which has historic designation and is right on the Atlanta Westside Beltline?  Additio

My Credit Card Payment processor is asking the following questions: 1) Is there a Firewall with the Internet service provided under our contract 2) What is the Public IP address?

I am a Firstnet customer and I recently had fiber installed at my home. My sprinkler line was damaged during the installation.  I tried calling ATT to start a claim but they transferred me to Firstnet because I was their customer and the line keeps dropping.  Can someone help me with who

How far is AT&T allowed in my front yard? They have destroyed my front yard and have a hole dug about 3’ under my driveway. Where my dodge ram 2500 parks . I informed them that if it collapses that they will be responsible for that as well as my truck the guy just looked at me. AT&T was horr

We had our fiber optic cable relocated from the back of the house where it was originally installed. Later on, we decided to put an in ground pool in the back yard so it had to be relocated to side of our house.  So service guy from AT&T came out and did move.  In the process of havin

I need to get lines laid in the ground across the street for 9 NEW CONSTRUCTION Homes in Los Angeles. Please help

I need to get in touch with a Planner for the San Diego area 92114 to discuss the existing fiber optic service in a building that the Owner I am working with bought recently. Is there a phone number I can call to speak to someone directly?

When I lookup my address for ATT fiber availability it says I'm not able to get fiber. However, there's this OptiStealth fiber terminal (in the pole's shadow on the picture) with open ports just 140 feet from my place. I even already have a cable running from this exact pole into the attic. I'm also

I have a constant sprinkler leak after att work for my neighbor at my yard. They gave me risk management number, but the calls are routed to random customer center and they keep on putting/transfer me to the same number. I have been wasting time over the phone and not getting any attention. I am

I've been dealing with AT&T for 5 months now I just moved into a place January 15th they came out to connect to Wi-Fi I'm not understanding but he had to drill a hole through a wall even though another technician came out months later and said he did not have to drill that hole due to AT&T h

Hello, I'm moving to a new apartment in Austin soon. The apartment building is essentially just a large house located within a residential neighborhood which has ATT fiber. I noticed there's a fiber terminal on a utility pole directly adjacent to the building. There's also an existing cable runni

Does anyone know how to contact AT&T to have them repair damage to my lawn when they buried cables for the subdivision. It is in Jubilee Farms subdivision in Daphne, AL. I called our developer, DR Horton, and they researched and found out that AT&T was doing the work in our front yard.&nbs

Moved into a new apartment and got a router. Went to install it but I couldn’t ever get the broadband to connect. Decided to take the plate off the wall and saw that the wires had been cut right behind the plug-in. Not sure what to do, been trying to get a tech out for a few days now.

For whatever reason, when ATT ran fiber in my area, they stopped a whopping 500ft from my home. Are there ANY options to arrange to be connected to the pole less than a mile down my road? Without it, the only option the people on my road have is a dismal 10mbps tops. Considering how often I'd asked

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

The cable layers strike again. They worked on Tugaloo Road in Travelers Rest, South Carolina. My son had just completed a brand new driveway.  It was very expensive.  The careless AT&T Cablers drive a back hoe through the new driveway and simply filled it with gravel when they were do

AT&T cables in right of way are loose and dangling over my driveway