We switched from Xfinity internet but kept the cable. We have att fiber for internet now and are trying to watch something on an app on TV and it says I must have internet. Not sure how to get my att to talk to tv

I am in the planning stages for a new construction single-family home in the 94002 zipcode. AT&T fiber is available on the poles and addresses up and down the street show AT&T multi-gig service available. For aesthetic reasons, I'd like no visible wires from the house to the road. The house

If I have a new ATT fiber but had an Orbi Router with 2 extenders, can I still use? which port to I plug it into? does the speed get compromised?

Our neighborhood is getting AT&T fiber lines installed. Today one the AT&T trucks used my u-shaped driveway to turn around. On the way up the drive way the hitch of the truck sc(Edited per community guidelines)d the street and caused a huge gouge, also on the way down the otherside. They cre

I just changed to AT&T TV streaming.

I have a loose wire hanging from my fiber box on the outside of the house. I believe it's likely just a ground that I need to reconnect to the nut at the bottom but I'm not positive. Can anyone confirm?

Our fiber was installed on June 23, 2023. While the tech was doing the install, he pulled a wire out of the jack in my salt system, rendering it unoperable.  He admitted his mistake, and told me to get it repaired, and I would be reimbursed.  It has been repaired at a service call cost of

I had a replacement fiber cable installed at my home and during the burial process, the contractor cut through my sprinkler system in six different places. Who do I speak to about the repairs?

I am an AT&T customer for more than a decade. I am downsizing and moving to this new community "Cottages of Celina, TX" where AT&T has already laid Internet Fiber, but it is pending activation for several weeks. Please activate ASAP. Please note, I work remotely with elders at home, an

Got internet fiber. Big hole was dug to access line by AT&T. Line was buried but a big hole was left. My HOA has filed a complaint as it has been a whole month of this hole being left open. Am I supposed to fill the hole or does AT&T fill the hole? I’m a little confused. 

I'm trying to get in touch with someone regarding a servitude on a property I've recently purchased. On March 15, 2005, at that time the company was known as BellSouth, they purchased a tract of land lying in Section 8, Township 19 South, Range 28 East, Louisiana Meridian, Plaquemines Parish, State

This has been the most frustrating experience. I had damage to my home when fiber optic cable was installed on June 1st. It has been a month and I am still waiting for help. When I call Sedgwick I get a voicemail. I have left three messages and sent two emails and I have yet to hear anything! Only o

AT&T destroyed my sprinkler system while burying my cable. I called 6 days ago and now I can’t get a response for repair. Smh

To whom it may concern, I would like to file a concern regarding AT&T box repair which is located outside the my building 150 royal wood court tucker 30084. It appears that the box has been mistakenly hit by someone, resulting in popping out the wires. This is affecting our customers and dail

My building owner had RCN run fiber lines underground to the building to avoid lines running above ground. If i wanted AT&T fiber, could AT&T technician use the same fiber line to connect service? The fiber line in basement is terminated and ready for an ONT box.

If it wasn’t for the fact that ATT is the only option in my apartment building I would never have gone with them. Trying to get this wifi set up has been hands down the most miserable experience I have ever had with a telecom company in my entire life. The customer service team is useless, the appoi

Like the title says, I paid for the professional installation with AT&T and booked my appointment on June 16 for 8-10 am, but a technician never came and I need internet for my house as soon as possible.

Our fiber internet was installed 5/10. At that time, an appointment was made for the were to be buried by May 30. That didn’t happen. Since then, we have had 2 more appointment windows, and still one has buried our cable. I have called the buried wire center number countless times, and still no acti

Scheduled installation for 6/6/2023. Technician came out, but couldn't find the terminal on our block to make the connection to the house. Several houses in the neighborhood have ATT Fiber. ATT said they would send somebody out to locate the box, but we haven't heard a peep. Multiple phone calls

I got it 40 minutes ago, I set it up and is not working. I called the tech support department and I was told that the order was self-install and I have to wait until 11:59 bc today is the installation date. I don’t understand why do I have to wait until that time? Is that true?