Why a new community whose provider is AT&T, my house does not have internet service but all my neighbors have internet service with AT&T. and they don't tell me when they can solve the problem or when they can give me service. They don't give me solutions they just tell me to wait

AT&T buried wire on the opposite side of my street a few years ago, in large orange conduits (buried deep). On my side of the street, they buried a handhole in each yard and connected the handholes with buried wire. At the time, AT&T said the handholes and wire were for future subscribers on

Aside from the usual berating to switch to fiber, I've had two techs come out and inform me they would have to install a wire across my neighbors yard and across my driveway, sagging, to my house. I told them this would not work as I have to get my boat on a trailer in and out and a tall camper. It

I currently have U-verse with the outside box shown and a 5268AC modem. The white UTP LAN cable shown in the bottom far left connects to my modem. Will upgrading to 300 MB fiber require ANY new inside wiring, or will I be able to continue using the existing LAN cable to connect to the fiber modem?

I am trying to install internet and it won’t work

I was wondering if anyone has experience something like this... On 9/13, I had requested ATT to come to my home to install fiber since it's the only ISP in my area that has fiber available. The technician came to my home and started to work on my communication box and everything looked good in my ho

I would like to know if Active Armor by AT&T is a complimentary service or how much it is?

When the at&t employees come do they just give us the box or do they put a wall plug in? I think my internet wont work due to either a cord fail or a not having the at&t branded wall plug.

I'm currently using a 2Wire 5268AC as my DSL gateway. It's been working fine in its current setup, and we have a convenient spot to keep it where we do in the kitchen.  We are upgrading to Att fiber, 500 Mbps.  I would like to continue to use that spot after the upgrade because it looks n

Our Subdivision has about 170 houses has only a cable company as a choice for Cable, Internet and Phone and many of the people would like the choice to switch to a different option than the current company. A new subdivision below us has AT&T Fiber up and running for new homes and our HOA was tr

We have a /29 static IP block from AT&T and would like to assign a public IP from our allotted subnet to 2 separate devices within our local network. Both devices are connected via ethernet to the Ethernet/5G Ethernet ports on the router Followed the guide described here for allocating a publi

Hello, I live in a community called Old Culter Glen (zip code (Edited as per community guidelines)) and all the surrounding area has fiber except for my neighborhood. How I can I check if fiber would become available?

So I am not an AT&T customer and definitely never will be . My neighbors have fiber optic and the wires run all down the side of my house and all the way across my back yard. I have done called AT&T 4 times about this issue and nothing is being done . My pregnant wife has done tripped over t

I have worked on my lawn almost every day since the spring.  ATT is coming to instill fiber.   Do I have a right to request digging with a shovel instead of using a backhoe in my yard?    

The local utility, SDG&E has move above-ground powerlines underground, and has just removed the above ground wires. The local cable provider has also relocated their lines underground. The poles are scheduled to be take down by December 2023. The only active above ground wires are now from AT&am

I very much so desire Fiber Internet so much so I would rather say I need it. ATT Fiber has been installed about 5 mins from where I live for about 2 years now! What's is insane to me is why yall have come down the main road further and started hitting the neighborhoods where I live. There are count

Will ATT make you pay for a cut fiber line that isn’t buried to NEC code standards? I likely hit mine with the aerator that only penetrates 3” into the ground.

A temp cable has been placed in the ditch for future burial from the corner of Novatan Road N and Hidden Place to a pole marked 11385 (around 600) ft..   Hidden Place is a private road and requires regular Maintenance (grading and ditch work). Why can't this cable be ran over head like ot

I have been without internet since Thursday morning (fiber). The outage map has indicated resolution "within 24 hours" since then. I have signed up for text alerts. Last received text was Thursday at 11:41am. Not pleased to say the least. Not happy that I will need to find an alternate work locatio

I have been trying for 4 years now or longer to get AT&T fiber on my road, people all around us has the AT&T fiber internet expect for us. The internet I have now is not good, I work from home and it’s so slow and lags a lot, my son can’t play his play station, we can’t watch our shows on ou