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No service

Hi, I have no service in my AtAt prepaid cell account. I have paid 50 dollars in the last two days to try and get service and I don’t have any service on my phone at all. Please help or I’ll need a refund.

Questions

 • Account & Usage

44

5

0

Accepted Solution

Official Solution

Where can I find my account number?

Where can I find my account number

Questions

 • Account & Usage

29

1

0

Accepted Solution

Official Solution

How do I get a AT&T prepaid bill?

How do I get a AT&T prepaid bill?

Questions

 • Account & Usage

32

1

0

Original iPad AT&T cellular service

I have one of the original iPad cellular service unlimited accounts whose price was never supposed to increase EVER but obviously did. I used to be able to move my cell service between different iPads. Which was convenient as I could take the most appropriate iPad with me on the road. Recently, it s

Questions

 • Account & Usage

48

4

0

consumer cellular transfer

I'm trying to change services to AT&T from Consumer Cellular using a prepaid plan with an unlocked Nokia 6300 4G. I received my SIM card but when I try to activate it, the activation page gives me the message "GA102 : Looks like your SIM is already active. Let's see what's going on. Call us at 8

Questions

 • Account & Usage

32

1

0

What Should I Do If I Want To Stop Using My Prepaid Account for 1 year?

Hi everyone, I am now holding a prepaid account in AT&T. But I will leave the United States for 1 year. I wonder if there is any cost-effective way to help me reserve the number I am using. Otherwise, I will stop paying for prepaid but have to change to another number when I come back. I w

Questions

 • Account & Usage

27

3

0

Trouble with Activation

I went through the steps for activating my prepaid SIM card. I was led to sign in to an online account, but I never created an online account so they said they would email and text me a temporary password. I never received either email or text. The SIM card is in my phone but my phone is unable to c

Questions

 • Account & Usage

74

8

0

Problem accepting invite for multi-line account

In May, I changed my account to a multi-line account as an account owner. After doing this, I added a family member's phone that we ported from Straight Talk to the multi-line account with no issues. Then, we added another family member with a new line to the multi-line account with no issue. That s

Questions

 • Account & Usage

11

0

0

Locked SIM

I’m a senior and my brother in another city pays for my AT&T prepaid every month. I somehow locked my phone and need that PUK code. Trouble is is that he can’t remember the email he used at the time that he doesn’t use anymore. We’ve tried everything and both have communicated with AT&T. Wit

Questions

 • Account & Usage

45

4

0

No internet service on my M1 Hotspot

i pay for the plan every month but early today my internet just completely went off on my hotspot device with no explanation and i’ve reset and tried everything it still will not work and i’m not paying for a device that won’t give me internet.

Questions

 • Account & Usage

36

3

0

Sim Card is active but cannot create password for log in

I’m transferring my number from T-mobile to AT&T prepaid. This is what i got Activate your AT&T PREPAIDSMdevice Your SIM card is activeGood news! You can skip the activation process. Be sure to Write down your device number so you don’t forget it. Add fun

Questions

 • Account & Usage

53

4

0

Att prepaid password reset

I’m trying to login to my att prepaid account to pay my bill but I keep getting the error “the system cannot reset your password at this time. call 611 for help.” I have the SIM card in a hotspot box so I can’t call.

Questions

 • Account & Usage

32

1

0

What's my Account number

I need my Account number

Questions

 • Account & Usage

35

1

0

iPhone features and unlock issues on prepaid

I'm a longtime AT&T prepaid user, going back to 2007. I purchased a new iPhone SE (the 2020 version) last December and am having a couple issues. The phone was activated on December 4, 2021 and the phone's IMEI was updated on my account on December 9 through the paygonline.com site. Since I g

Questions

 • Account & Usage

23

1

0

MVNO with ATT prepaid phone

Trouble shooting connection with ATT network from MVNO with ATT Prepaid phone

Questions

 • Account & Usage

35

1

0

My ATT pre-paid mobile is showing way too much internet usage, I don't use that much

ATT is showing me that i have used 8 GB in less than 12 days. I am new to ATT but I know I have not used it to this extent, whats ATT's deal? I have restricted all my apps not to hook up unless on wifi, and I have never used this much dat, I was averaging 3 GB a month on my previous carrier...Are yo

Questions

 • Account & Usage

63

7

0

Hotspot

Earlier today I purchased a 5 GB hotspot and without notification it was taken from me before I finished using it I still have proof of payment & my usage. I want a refund.

Questions

 • Account & Usage

39

3

0

How to reset hotspot data

I was wondering if there is a way to reset my hotspot data before the last date. I have added $55 card to account.

Questions

 • Account & Usage

38

1

0

Ipad 6th generation cellular+wifi. At&T SIM not working anymore

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (

Questions

 • Account & Usage

74

8

0

att order need to give pin from straight talk that was text to me- Order 23-294142374039384..why has my order not shipped?

Hi..i was told my order would ship out already and when i look it up it says it is still being processed. I ordered prepaid one year $300 service and this is on an att i phone x. i have used straight talk for two years so want to keep the same #. I selected this option but when it said pin I thought

Questions

 • Account & Usage

30

1

0

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