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Prepaid not registering payment

I was having issues with my bank rejecting the payment. This has been fixed. My credit card account shows that a payment has been processed. This is not reflected on my AT&T account.  How can this be remedied, or, please provide a phone number that I can use to talk to a human that is ca

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30

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Prepaid data with eSIM

I'm from Europe and I'm coming to the USA for 18 days as a tourist. I'll be moving around Montana, Wyoming, Idaho and Canada. Is there any way to get prepaid service (mostly unlimited data) via eSIM before I enter the USA?

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22

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I can't make calls

I got a new att prepaid service and set it up complete, but I can't make calls it hangs up immediately.

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18

1

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Active SIM but no assigned phone number?

I have had AT&T prepaid for a couple years. I recently ported my number out to a other carrier for a few months (I thought the service was going to be better), but my AT&T prepaid account is still active. So I have active service for the account but I'm lacking a phone number for this AT&

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28

2

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I can't access my ATT Prepaid Account - I need to cancel AUTOPAY

Long story short - I switched providers. I ported my old # from ATT Prepaid to the new service I was using. This completely nixed ATT Prepaid and the SIM Card is no longer activated. However, I did this BEFORE cancelling AUTOPAY. I can't login to my PREPAID Account (VIA The Phone # and Password o

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30

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Unlock phone for my TMobile sim to work .

It's had a service I have the old sim but treated like it didn't .. also active military and this is. So stupid . At t release the lock they're old

Questions

31

6

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No ring on some calls

My son who is on my emergency list has tried to call me several times and he said it went straight to voicemail. My ringer was on.  My phone was on the charger at my home. I was in ear shot.  What could it be?  I have an iPhone X.

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18

2

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How can I active the sim without a plan outside of the us

I need to activate the sim I have outside of the US without any plans. Can I activate and add my iMessage and FaceTime ?

Questions

32

6

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Lg k 40 unlock

Need to get this phone unlocked so I can sell it

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20

2

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Reconnect to the same account after being disconnected

Hello, Nice to meet you. My wireless prepaid number has been suspended a few days ago probably because I forgot that I have changed the credit card number for auto-pay. Is there any way I can reactivate the number even if I am outside the U.S. right now? (that is, I CANNOT dial the number and have t

Questions

49

9

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Stuck on "Obtaining IP Address" with Prepaid Plan

I've activated my SIM card and used the connection with my Peplink Router for 2 weeks. Now, it's stuck on "Obtaining IP Address." I attempted to restart the router and manually enter the APN of "broadband" but nothing seems to work. It appears my plan is still active and I have plenty of data.

Questions

28

0

0

Not able to create or be a part of family plan

Hi, I am trying to be a part of a family but every time I accept the invitation its throwing an error. In addition to this, I am not even able to create my own family plan. Please let me know what needs to be done. This has been happening for months now and I even tried going to the AT&T cent

Questions

29

5

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Wanting to activate a new device

I want to activate a new device with my att prepaid service and I need my account number

Questions

18

1

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Billing Dispute

I was charged for a duplicate prepaid account that was mistakenly created. I contacted AT&T about it and was informed that the issue had been resolved, but i still received a message from the ERC saying i owed 147.22 dollars. I can’t use the customer service number because the account no longer

Questions

15

1

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Use in Canada

We are camping in Canada and our WIFI hotspot will connect into Rogers but we have no internet service. Is there something that we need to do to get this working? Thanks!

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34

4

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Samsung S23 blocked?

Somehow my person got blocked on my new phone and I cannot figure out how. Can anyone help me with ideas? Also it says one other person, how do I figure out who that is?

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12

1

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Random Charges for text I do not send

I turn on my phone to find .20 cent charge. No text message visible. I check my account and it says I had an outgoing text at 7:26am. I never sent a text but was charge. This has happened a few times before too. Who is supposedly sending text messages from my phone that only I use. The check usage h

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16

1

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Voicemail password

I can't get into my voicemail when I can it. It asks for a code that I never set up.

Questions

11

1

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Does changing autopay card remove discount?

Hello. I currently have the $65 unlimited with a $20 autopay discount. If I change my payment method to another card via the website, will I still be able to keep the $20 autopay discount or will it change to the $15 discount? Thank you.

Questions

46

2

0

Rcs chats

Is there any way to see the phone number someone is chatting with thru the rcs chats on my bill? I know the content won't, I'm just asking to see the phone number

Questions

23

1

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