Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Hello , att.net has locked my account , it is asking for user name and password , once I fill out this 8nFo it is ask8ng for my last name , once I enter my last name it says it is not a match and there is not enough info to restore …. Please help I have had the email account forever!
Questions
•
AT&T Mail Login & Security
Hello - When I try to log into MyATT account, it sends me to DirectTV account which I haven't had for years. There is no way to unlink the accounts. When I call DirectTV, they have no record of my account since it is so old. How can I unlink MyATT from DirectTV? Thanks!
Questions
•
AT&T Mail Login & Security
I want to create an alternate email address in my existing AT&T account that is not a free AT&T address but has all the features of my primary email address. I don't want an internet subaccount or temporary address. I want it to eventually be my primary address. I want to some change my emai
Questions
•
AT&T Mail Setup
I'm trying to log in to an old scbglobal email. I have not accessed this account in years. When I try to reset my password, I get an error saying "We don’t have the account details needed to complete your request". I don't seem to have the option to answer security questions either. I need
Questions
•
AT&T Mail Login & Security
Lost access to my email account: "Unusual sign-in activity. To keep your information safe, please reset your password. Care code: 203.2 [FL001]" Tried reset password option and got: "Hmm… we can’t reset your password We don’t have the account details needed to complete your request." Need help re
Questions
•
AT&T Mail Login & Security
I had to reset my password because of the ATT hack. Now all of me emails are either going to spam or trash. My filters are OK
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
I use IPhone 13 and 17.1 version of IOS. recently had to change my ATT email password and now I can’t get it to work on IOS mail. Also tried downloading Outlook APP on my phone and it doesn’t complete password verification either. I know the password is good since I can access my ATT email o
Questions
•
AT&T Mail Setup
@ATTHelp I find myself here again, 2 years after posting about the same issue. I updated my AT&T password, then my email stopped working on my iPhone and iPad. Clicking the Re-Enter password link brought up the Yahoo screen within the IOS settings and it showed my AT&T email by
Questions
•
AT&T Mail Setup
My grandfather passed away last June. My family had access to his email through his iPhone, and we have the email and password with plans to access through Currently. We disconnected his cell phone last month and now we are unable to access his email through Currently. When prompted to verify identi
Questions
•
AT&T Mail Login & Security
Hey, this account is actually my grandfathers account and my grandmother passed away recently. We help him control his email. His email is the only thing that brings him joy and now he is locked out. My grandmothers phone has been shut off and the verification code is going to her old phone number t
Questions
•
AT&T Mail Login & Security
AGAIN, I am unable to access the login page for my sbcglobal.net email; this keeps happening and I need to get back in. The page refuses to load, I've tried different browsers and even computers, no luck.
Questions
•
AT&T Mail Login & Security
Accepted Solution
i have an name@sbcglobal account but I get emails that don't belong to me on that account. especially ones with the same name part but ending with att.com, and currently.com. example instead of [email scrubbed] I am getting name@att.com and [email scrubbed] how can i remove the att and currently em
Questions
•
AT&T Mail Login & Security
Closed
I have tried using different browsers, clearing the cache, changing the password. Nothing works. I get ATT error message every time on every device. This is an sbcglobal.net address. Logout successful loop that I cannot get out of. Have tried other computers. Same resu
Questions
•
AT&T Mail Login & Security
We are locked out of our sbcglobal.net email. When we try "forgot username" or "forgot password" we get response that account is not found. We don't have options to answer security questions. Chat bot is useless. How can we recover our bellsouth.net account?
Questions
•
AT&T Mail Login & Security
Hi I am a RN that has been with ATT 30 years plus, I recently lost my job as a nurse. Are there any programs on First Net that assist clients who have been with at and t forever to help me pay my bill and internet? I tried ACP and they are no longer accepting applications.
Questions
•
AT&T Mail Features
While trying to reset my password for a website, I'm not receiving the reset link sent that is automatically sent to my email. This just started happening a week ago, I've been logging onto the website for years. I've checked my spam...nothing. I checked my blocked emails...nothin
Questions
•
AT&T Mail Features
Hello, I am trying to recover an email from perhaps 10+ years ago that I still have accounts set up with. I’ve been trying to regain control of that account for years but I have had no luck. Could you please assist with this?
Questions
•
AT&T Mail Login & Security
I keep getting logout successful loop. Have tried clearing the cache, rebooting the computer. I have tried resetting my email password but I keep getting ATT error. This happens on my computer but not my phone. Any suggestions?
Questions
•
AT&T Mail Login & Security
I’m trying to make a payment on my business Uverse account but couldn’t log in. I’m traveling abroad. What can I do?
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I have a very old att.net email account. I never created a User ID with it, so it won't let me log in. Please help!
Questions
•
AT&T Mail Login & Security