Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.4K)

Activity
Selected Activity

Closed

Who can I speak to about an easement on property I am buying?

Abandoned phone lines under my backyard by Southwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. i need to remove the easement o my property

Questions

39

1

0

Accepted Solution

Remove land line overhead cable

My residence has an unused AT&T overhead cable that is hanging very low to the ground. It is a danger to wildlife and to persons mowing my property.  How to I arrange removal of this cable?

Questions

53

2

0

Nobody can hear me when I'm talking

I have an AT&t phone it's a two-part piece but nobody can hear me when I'm talking on it somebody calls me they can't hear me if I call somebody they can't hear me but I can hear them fine can anybody tell me what I can do to fix this thank you

Questions

38

1

0

Closed

Nobody hits me when I'm talking

Have an AT&t landline when I'm trying to talk to somebody I can't when they call but I can hear them

Questions

27

1

0

Utterly impossible to find anyone at ATT to setup a land line phone or discuss delays

I have so far spent > 5 hours calling various ATT Phone #s (on their pages and via internal people trying to reroute me) just to get a land line phone for a new apartment for my dad. I thought I had a break through Wednesday when someone actually took an order (I have the conf #) for the new serv

Questions

1.3K

7

Landline account paid bill and shows in bank as going through but not credited to my account

I paid my February landline bill for $115.70, the next billing cycle came and the bill was $240.54. They said they never received my check but it was electronically converted through my bank. It just was not posted to my account. I have now called on two occasions and was told different answers abo

Questions

52

2

0

Accepted Solution

Forwarding

How do you forward a landline to your cell phone? Then forward that landline to a different cell phone remotely

Questions

54

3

0

Landline to wireless

What device is needed to change a regular phone to a wireless phone?

Questions

37

3

0

Office phone #2 won't ring while office phone #1 is already in use

I'm trying to set up 2 office phones and while phone 1 is in use and someone else calls phone 2 won't ring it just produces a busy signal.

Questions

45

5

0

Can't hear caller but caller can hear me

Had phone for years. Suddenly I can't hear a dial tone nor hear an incoming caller. The caller can hear me. (Used a cell phone to test the problem.) Thought the problem was that the old phone finally died. Bought a new phone. Same problem. Any suggestions?

Questions

32

3

0

Line 2 is engaging but not working.

Line 2 will engage when a call comes in on line 1. If you PU line 1 to make out going call, line 2 engages. If a call come in on line 1, line 2 does not pick up and continues to ring. If the line 2 number is called when line 1 is engaged you get a call cannot be completed warning. If you call line 2

Questions

61

8

0

Why Can't I Get Service

I called in February to have my home phone service turned back on (turned it off about 9 months ago). I was told I could have the same number and it would be hooked up and activated on Tuesday (2/13).  It was never turned on or activated.  I called a few days later to find out why it was

Questions

56

2

0

Accepted Solution

Landline repeatedly making 911 phantom calls even though phone doesn’t work—armed police showing up at my house

My longstanding home phone (the landline) has not worked for over a week (loud noise on line, etc.) The non-working landline has been making 911 calls. In a one week period, armed police have showed up 3 times, once at 4:00am (which was last night when we even had the phone disconnected). After the

Questions

121

4

0

Business cant verify account info to call or make changes online

We have 3 businesses with landline phones. Years ago these were setup by an employee that isnt working for us any longer.  The contact info on these accounts is nothing we know of and we dont get a paper bill. How do we gain access to the account if we dont even get a paper bill?

Questions

27

1

0

AT &T 974 phone message waiting alert beep

The alert beep for a message waiting is not working?

Questions

49

9

0

Customer Service Has Beens Completely Useless No One Can Help Simplest Problems Not Resolved

It's a different department. We can't help you from here. Endless excuses. That's AT&T Customer Support. Company MOTO We will find a way to (Edited per community guidelines) you off and keep it that way! Confirmed Auto pay set up 3-4 times. Had auto pay for years! Now so incompetent at all levels. N

Questions

33

1

0

Text Alerts from AT&T Why won't you let me get Text Alerts without AT&T wireless?

So AT&T won't let you add a wireless phone number unless it is an AT&T number!!

Questions

46

0

0

Why is my bill so high for my home service with two Lan Lines!

We have two Landlines in our residence, one for my home office, and one for our home. We have had these numbers and service forever. I was looking at my bill and for one Number I have a charge of $75 a month for "Combined Communication Svcs"?????? The other line has a flat charge of $37.50. Why is o

Questions

206

11

0

porting a active land line to a non att wireless carrier

I want to port my wireline to a wireless carrier. I'm on my second port request. Both ATT and the new carrier have given me the run around saying the problem is not on there end. (many phone calls at this point) is there a department/person who can work with me to find what the issue is with gettin

Questions

79

13

0

Removal of old obsolete Bell South Pole

There is an old obsolete short green Bell South Pole right next to our driveway that has been ran over. I had a mediacom worker look at it and he said there are no lines even hooked up to it. This needs to be removed. location: Inlet Beach FL 32461

Questions

39

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.