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remote access code

My mother-in-law was living with a man who had set a remote access code for their AT&T answering system. He is no longer living in the home and she would like to change the passcode. I only have a picture of the phone not any type of model number. I was hoping somebody could assist. Thank you

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21

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Incoming2 message not being received

When calling home phone, I can record a message bur when I go to retrieve it from home phone there is no message

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36

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Telephone box removed

I have an old Southwestern bell telephone box in my front yard. I would like it removed.  Can you please assist me with this?

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22

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Accepted Solution

New Fiber with old Land line

My mother recently had another company's fiber optic installed for Internet service. In doing so, they disconnected her U-verse dsl box, thereby taking out her land line she's had for 40+ years. They said something about we would need to get another modem from ATT (to use the land line phone) and ma

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43

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Voicemail notifications

I used to receive an email when a voicemail message had been left on my landline. Over the last month or so, I would sometimes get a notification and other times not.  Now, I am not getting any notifications.  Has that feature been eliminated or did I somehow disable it and need to enable

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26

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refund

I posted about all the problems i am having with ATT about a refund. ATT response is to call the same phone number talk to the same people i am having all the problems with makes a lot of sense

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Callig charges

calling charegs on international TFN:888-651-1980‬

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26

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refund

Called Att on Feb9 they told me i have a refund due, called back on March 9 told me a credit card would be coming with my refund on it Called back on March 25 said that the credit card was issued. Called back and was told a refund would be in my checking account by April 1 called on April 2 ask to t

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21

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Administrator of an estate, need access

I am the administrator of the my aunt's estate and am needing access to the email accounts , phone bills, and internet bills. So we can track the history , debts fo the estate, and information coming into the estate.  How can I access this information?  Who do I send all the correct docum

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22

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How to cancel landline service

What information or documents do I need, and whom do I contact, to stop (cancel) traditional landline (i.e., wired) phone service for a deceased relative in Illinois?

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39

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Battery Backup

Where do you return this battery backup? I need to return the one sent to my mom.  The box has never been open. please contact me at [email scrubbed].

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27

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Finding the age of a phone

How do you know how long some of these phones have been around? Say the AT&T C182419 or the CL82407. Can I find out what year they were manufacturer or sold?

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29

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Accepted Solution

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How to Port ATT landline from ATT DSL to ATT fiber?

Since last October I have been working to upgrade our ATT landline and DSL to ATT fiber with the same landline number. Only recently the Fiber was installed. It has a phone jack on the back. No where can anyone, or any where on the ATT website, is there any information as to how to accomplish. Both

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54

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Accepted Solution

AT&T Utility Box Covers

We have a utility box in front of our house that has a dilapidated cover and is a safety issue. How can we report it to be replaced/repaired? Address is in Orlando, FL Thank you

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29

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Att Southwestern Bell Telephone Company easement

I need a letter or email stating AT&T does not have any lines on my property to complete a reduction of easement on my property. I have contacted 811 Texas and they have verified there are no lines. Who can I contact with AT&T Texas to get this information?

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41

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Porting back to AT&T

Due to a Spectrum advertisement, I ordered Internet so that I could put up cameras in my 93 year old mother's home and observe her. As an Illinois resident, she still has the old land line (2 rotary dial phones, copper lines?) and pays about $100 per month for her AT&T service.  Spectrum t

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29

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Email address to contact AT&T

I want to send an email about my situation because I can't seem to get anyone on the phone that is able to follow instructions and do their job. Please tell me where I can send an email without having to talk to customer service!!!!!!! This is a billing issue stemming from a disconnect of service,

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27

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Broken Line

Hi I just had a new driveway put in and I noticed after they installed it my AT&T line going up towards my house got completely ripped apart the line would need to be completely replaced and I do not know who I would contact to have the line replaced and would I have to pay for a new line? if an

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43

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Callers to landline get bogus busy signal

We have 4 wireless handsets and a base station. Sometimes the handset screen says "line in use". When called from my cell phone I get 4 or 5 busy signal pulses, the slight buzzing. Is caused by AT&T equipment or mine? We got this system  a few months ago so it's unlikely to  be the pr

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543

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Accepted Solution

Official Solution

how to UNblock a number

ACCIDENTALLY blocked my husbands phone

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80

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