Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (707)

Activity
Data altered

This is not a phone problem. When I tried to make a payment online, I found that my credit card expiration date was altered. Has this ever happened to any of you? Is there a chance of a data breach?

Questions

11

1

0

Transfer Landline to New Address

I would like to have my landline service transferred to a new address and have been unable to get anywhere with customer support over the phone.

Questions

23

2

0

Accepted Solution

Official Solution

Landline added to my fiber optic service - need help provisioning!

A couple of weeks ago I added landline home phone service to my fiber optic internet service. I was told that a service call had to be made to install new equipment. Service call time came and went. So I called to find out what was going on. I was told that there was no service call scheduled and no

Questions

76

1

0

Landline Service Down

My landline phone has not worked since February 27th. I have called many times - been on hold for at least an hour each time - and told it would be fixed within 24 hours. As we live up in the hills, we do not have a mobile phone that works and have to rely on our landline. We have had several emerge

Questions

50

5

0

Accepted Solution

Official Solution

Is there a certain number of rings before voicemail picks up?

I set up my voice mailbox and pin. But voicemail does not seem to be picking up when called? Is there a certain number of rings before voicemail picks up? How can you set up number of rings??

Questions

77

4

0

Our at&t land line has a constant 'in use' error

Because of this error, I replaced the home phone transmitter base and satellite phones with new ones, replaced the DSL noise filters and the error persists: two weeks plus now. Customer service (AUTO) has not responded to my sister's communications so I started to troubleshoot because of medical equ

Questions

19

3

0

Accepted Solution

Official Solution

Landline has no dial tone just scratchy noise

No dial tone just scratchy noise. Worked fine the day before. It's cordless and says line open on face screen

Questions

112

2

0

Charity needing in bound lines

How or who do I contact at AT&T within ARizona for obtaining 10 inbound lines only for our charity. A name or email would be greatly appreciated.

Questions

21

3

0

att.com/repair is broken, please fix

​​​When I attempt to report my landline with no dial tine, I go to att.com/repair as directed. I get through that process, entering the required info about my number, a few web pages in it directs me to login, which I do successfully.  I get to select "no dial tone" and the next screen is supp

Questions

26

3

0

Extra 1 appearing before the 1 + area code on INCOMING caller ID display

Hello, my business recently upgraded to U-Verse fiber for internet and business landline phone. After the upgrade, my incoming land line caller ID displays an EXTRA number 1 before the regular 1 + area code. We're using AT&T Small Business System model 984 phones. We use all 4 available l

Questions

15

1

0

remove above ground cables from telephone pole to house

I do not use wired telephone service and want to have 3 telephone wires that run from the telephone pole in my alley to my house. We have not used At&T for a few decades however I understand that they are owned by AT&T. I called the 1800-288-2020 and spoke with a customer service rep who

Questions

46

3

0

How do I stop my phone from screening calls?

We unplugged the phone for a couple of hours. When we plugged it back in, it started screening call - requiring callers to give their names and us to “press 1” to accept calls.

Questions

15

1

0

Property Damage

It was my daughter's 25th birthday. We were just about to have breakfast and heard a loud crash. We ran to out front and saw a trailer had hit the AT&T box, my railing, and the shrubs in front of my new home. I called the police. I have a report and I called At & T which was no help at all.

Questions

15

1

0

Seeking contact info for Local Hot Springs, AR contact to liaison on project to remove overhead lines as part of ongoing line project

I had previously gotten in touch with the local representative who helped kick start the project with Entergy and other contractors.  NOW, I am ready for the line to be removed, but the contact's phone is disconnected.   I need a new local contact (zip code 71901)

Questions

12

1

0

Commendation for ATT employee

Hello, I would like a community specialist to contact me and direct me on steps to commend a particular ATT employee who went above and beyond to deal with our land line issue. Thank you

Questions

18

1

0

Can't see my landline account online ohio

So I need to be able to get online to view my landline account. That is all I have nothing else and I'm in Ohio. It won't allow me get on my att or the att customer service website. It says it's not for Ohio residents. And it won't let me create a account it won't allow me to get a online registrati

Questions

19

4

0

Removal of AT&T lines from pole due to new building

Good Afternoon AT&T, I am trying to figure out who I need to contact to have AT&T come remove lines from 2 poles that are being removed due to a building being erected in the spot they currently are. The power has already been removed from the poles and the internet company is going to

Questions

20

1

0

Being on hold

I was told someone will pick up phone in 15 minutes I have been on hold for 1 hour 45 minutes no one has picked up

Questions

16

3

0

Old landline number connected to cell as secondary number can call out, but cannot receive phone calls

Can someone please help! My husband tried reconnecting an old landline so we can have the calls forwarded to his cell. He’s spoken to numerous reps and no one can figure out what to do. One guy added the old landline as a secondary number, so he can call out with that old number, but can’t receive i

Questions

52

3

0

landline number port transfer pin number

i have a phone number i need to port to another carrier and i cannot get a transfer pin number

Questions

20

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.