I have been trying to get someone to help me with an account I did NOT create. I have NEVER had AT&T in my life! I’ve called so many numbers and repeated my case to so many people and I get transferred in CIRCLES. I’ve gone in person to AT&T and every location the employees tell me there’s

I've had a ATT copper land line which apparently is getting phased out. Instead switching to ATT fiber, Im switching my phone service to Xfinity since I have TV and internet through them already. What do I need to do to port my home phone number to Xfinity. Thanks

I have a land line going to my poultry farm alarm system. It is critical to my business.  If there is a failure, it could cost me thousands of dollars.  The line has been down over a week.  When I call the service number, they say they are going to test the line.  I get the mess

when some calls it rings only two rings then it goes to voicemail. I want to set it to six. I have set it to six but it still does the same. How do I change this.

Hello, I have been complaining since 07/11/2022 about a down ATT wire on my property. I can not get my fence installed to protect my child or my dogs due to the installer's fear of harm being inflicted on them from the wire. Each day that goes by my family (my child and my dogs) is placed in danger

I complained to the BBB about recent landline service and an ATT representative told the BBB this:   " The AT&T Office of the President spoke with the consumer on 01/09/23 and 01/12/23 about their concerns. The specialist completed the request and attempted to reach the customer by phon

I am a AT&T customer for 30 years and have had a landline [EDITED] Account number[EDITED] two weeks ago the landline just stopped working, no dial tone or anything. I have called customer service and was told it was now a Verizon number and my account had been closed. I never requested any such

I am interested in trying to transfer a previously used landline number to another carrier. I tried that at the time of my original transfer however, the ball was dropped somewhere on the AT&T end and I lost my number. I would very much like to have it back and only recently learned of the equiv

I was talked into switching to VOIP by AT&T. When they were finished, I lost my business phones for 5 days incuring many dollars of lost business. I now have the use of only one of my 2 lines. After spending over an hour on the phone, getting transfered 5 times to people who couldn't help me I g

Thought this could be a good place to ask a few questions about building a landline phone network. Any old landline phone techs in here? I'll ask around later this week when I see some of them again.

Recently purchased a home in Jacksonville, North Carolina and are looking to remove old sagging telephone lines from pole to house? Who do I contact for this?

I have used this access number and pin number for many years and always add minutes to it. Last time I added minutes was on November of 2022 and your site tells me I have 595 minutes left today.  When I made a call today the phone did not tell me how many minutes I have, and it always does. &n

My mom has a traditional residential landline and it’s way too expensive and never works. How does she get a digital phone using her existing AT&T Internet service?

Two landlines. When we get phone calls,only rings once. By time you answer nobody there. And the wall phone if you put it downhill on call,it buzzes

Have order number and a tech was supposed to come out. Never did. No service still. Phone dead. No email or useful alert in the account info. Impossible to get back into the service order (your website is a round robin, I click on a service for hardline after I FINALLY find one, and it takes me to a

I am a land developer who has purchased 1100 acres of land and need to find out if AT&T can provide service to potentially 250 new customers. I would like to speak with someone in the engineering department for Anderson County Texas.

I've tried calling suggested POTS or Landline Repair # 866-410-7414 at least 10 times this week and 6 times last between the hours of 8:00 am to 5:00 pm and every time I get routed to U-Verse Customer Support, who sometimes will transfer me to POTS but call goes back to U-Verse who cannot help...Doe

Hello, I have a bit of a problem. My home phone line is down (no dial tone), and the troubleshooting didn't work, so I went to att.com/repair and tried to submit a ticket, but it won't let me. After I put in my phone number and message, I get a "403 - forbidden" error screen. I checked for outages i

I am trying to find out if ATT participates in the Lifeline program in zip code 33065. My sister is in assisted living and needs a landline and internet and ATT is in her building.  She has been approved for both Lifeline and ACP.  How can I speak or get information about this through ATT

I disconnected the landline because lightning struck the pole and I would like to get the number back. I was told that it was being held at Ameritech AT&T wireline. If I could get my same number I would like to open a wireless account through AT&T. The phone number I want is 812-923-8541. I