Is there any way to report an outage on a landline besides staying on hold for an hour or more??

no show for technician appointment. When inquired was told it would be the next day. Again no technician the next day. What should I do?

@ATThelp I reached out about possibly obtaining an easement release letter for an unused easement but haven't heard back about the engineering review after about a month. How do I follow up on this? If there's a better way to contact AT&T directly, please let me know!

There is a telephone line attached to my house that hasn't been used in at least the last 20 years, it is making creaking noises when the wind blows and the neighbors tree branches pushes it around as well. How do I get the phoneline taken down? How do I post when the words I enter into the topic a

I am still on a wired landline for home phone, which I would like to keep. I am willing to upgrade to Fiber, but do not want to eliminate my wired home phone service.  Can I do that? Or will I be forced to convert to what ATT calls a wireless landline?

I have a home phone blocking phone. There is a number that call and she told me her number is blocked. I have looked four times and that number is not in my blocked number list. I have looked 4 times. How do I get the number unblocked

How do I get reimbursed for local/LD telephone service in an Independent telco area

Hello, I am a senior Citizen that is vision impaired and I have a serious problem with AT&T Billing not correcting the billing issue that they have also identified and apologized for.......I cancelled my AT&T Unlimited Long Distance back in Sept 2022 - but I am still getting charged every m

Hello everyone, my mom's landline phone has not been working for 2 days. If I call it is ringing, but not ringing in the house, there is no dial tone when we pick up the phones either.  Has anyone had any luck getting their landline repaired or services restored? She just had a basic landline,

I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,

Hi there, The engineering firm that I work for is designing the replacement of a sewer force main and I need to confirm ownership of underground telephone and fiber optic lines belonging to AT&T within the project boundaries. Can you put me in touch with an engineering representative that can

I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

The public record shows AT&T has an easement on the property. Who can I speak with about this easement?

I own a rotary dial phone from the 1940s that works perfectly. I'd like to use it as my landline phone, however, I've read that rotary dial phone will NOT ring when an INCOMING call is received. Can someone confirm if this is true? If it is, what's the point of paying for service that is only good f

Very loud noise when I start punching in a number. Also people can't leave a voice-mail because they only hear the loud noise. I tried unplugging everything . Both handsets are affected. I think it's the line.

Can we calculate previous weeks on phones?

I am hoping to get some expert advise. Went to the Tmo store with my mom last Saturday to start a prepaid along with porting an ATT landline to the tmo prepaid. 5 days later, got a call from tmo rep saying ATT not releasing the number.  Today after being bounced around within the ATT call cen

I have replaced my old equipment with a new one sent by AT&T. Although everything seems to be connected correctly, the landline phone is not working.