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phone doesn't ring when called & when called out caller id not my phone

I called home while I was out & phone never rang at my home. when my husband called me from home it came in on my cell phone caller ID as someone else's Name & Phone Number not our home phone number. Also all phones have on display screen New Voicemail, but when I go to Menu to listen to mes

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Need access AT&T I&M Yard in San Mateo CA

We are working on an adjacent property for Mid-Peninsula Housing to your I&M Yard at 262 19th Ave.  San Mateo CA. We need permission to access your yard for a 2 - 3 days.  The only staff we have been able to contact on site are Field Technicians and an office lady who told us they do not know who to

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Unresolved Issue- Static and Background Noise on Landline Phone

I have had an AT&T technician out to the house twice and have now scheduled for a third appointment. I was told it was an outside problem- short in one of the wires at a box not located on my property. Both times, I was assured the problem was fixed but it keeps occurring. If it isn't fixed afte

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Old Pacific Telephone Utility Boxes

I live in a gated community in Danville and there are two very old cement utility boxes in our shared yard. One is marked “PT&T” and the other is marked “Pacific Telephone”. We have lived here for 7+ years and have never seen anyone access these boxes for any reason. There are new big green AT&

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Business Line and Constant Rebooting Of The Modem

1. We don't use our business number anymore, and we want to cancel that line. Tell us how fast we can do that. 2. We constantly have to reboot our modem because the internet speed where our home residence is has very slow internet processing, and we are tired of it.  Sometimes we have to rebo

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10

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Pay Yearly for Long Distance Service

My dad would like to pay for his long distance service through AT&T yearly. Is that possible?  He does not want to be set up on a monthly ACH. Thanks!

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Unlimited Plus Plan Cancelled Without My Permission

I've been trying to get my phone service plan restored since I found out it had been changed without my authorization or notification of any changes to my account. The AT&T rep I spoke with said it might have been Brightspeed, the company who took over local service in southeast Alabama from Cen

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Gray phone box in yard.

Who to call about getting the gray phone box that is no longer being used out of father in law yard.

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131

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Landline

Service disconnected. Will it be reconnected once I pay bill

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DOES ANYONE AT AT&T KNOW WHAT THE (Edited per community guidelines) A POTS LANDLINE IS AND HOW IT WORKS?

Or am I stuck dealing with Millennials who were born with a dang cellphone in their hand?  If you need a Trainer PLUUUEEEZE call me I have 40 years experience using a landline phone and even a switchboard.  All I wanted to do was drop all features except call waiting, caller ID, and call

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My AT&T EL52429 will not announce caller id. How do i turn it on

I have a new AT&T EL52429. Is it supposed to announce caller IDs?  My previous AT&T phone did so.

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10

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Removal of old AT&T lines that are shared with PG&E.

How do I apply to AT&T for an overhead line removal to be done after PG&E removes their lines? My Rep from PG&E said I need to fill out an application to do this. He also said that they have to remove their lines first, and then AT&T will remove their line, as it is a shared pole. I

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116

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Need to repair my outside land line is sagging down to the ground.

Hi There, My incoming landline outside is sagging to the ground. I need a technician to bring it up to normal level. I keep calling but can't get help from the call services. Please someone help me and send a technician to solve this problem.

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16

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Can call out but cannot receive calls

Landline has dial tone and can call out. Callers to number hear only very short ring and then cuts off. Tried two different phones both the same

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so I already have a landline. why would I need "phone 200" on my internet bill?

I am being billed monthly for my landline. I am also billed monthly for internet plus "phone 200" to me, the phone charge on my internet bill seems redundant, as I already have a landline bill.

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24

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can't manage features online or through app & customer service isn't helping ...

web site keeps going to blank white page when i click on manage features on both my pc & the app on my tablet, so i called customer service agent to help me change settings & he told me he fixed it & it was up & running, but people i call still tell me the caller i.d. is still incorr

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employee trying to cancel LD only on pots line

who can I call? i called the concession line and nothing , i keep getting people in Jamaica who cannot help me.this is after spending hours on hold.this is UNACCEPTABLE 

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Phone area coverage

We are in Cleveland, Ohio.   Shall we make calls to Toronto, Ontario, Canada?  Is it free or chargeable?

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17

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Non published number fee

How can I get the unpublished number fee removed? I have been paying it for years and nowadays it seems silly since so many calls are automated and random, no accessing any published phone book source.

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18

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Removing unwanted calls on a landline.

Does att have a plan that will eliminate unwanted calls?  My Mother has dementia and will answer any and every phone call.  Using the * method is not an option for her.  Adding a “device” to her phone will add extra confusion.  Please help. her # is 580 363 2950.  But all communication would have t

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20

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