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HBOMAX Email Verification

After speaking to over 22 ATT agents and 1 HBOMAX agent (via phone, tweet, and online chat), over 12 hours of my life, and 8 "escalated tickets" -- I am not closer to any solution. Signed up for the internet package -- 1000mpbs - get HBOMAX for free. No matter what steps we take: Changing emai

Questions

 • HBO Max Login & Installation

131

2

0

Constantly getting disconnected from HBOMax app

Ever since I switched my HBOMax subscription to YouTubeTV versus direct, every month or so the HBOMax app gets disconnected from my YTTV subscription, and I have to reconnect it. I don't believe I'm sharing my account with anyone that would cause this. Anyone having the same issue with having to re

Questions

 • HBO Max Login & Installation

31

0

0

free hbo channels

someone please tell me im not losing my mind!! i was getting free hbo channels (500 through511) with my wireless plan. had them for close to 4 years. then one day they just dissappeared from my tv. and im not talking about hbo max. no one from directv or att seems to know where they went & keep

Questions

 • HBO Max Account & Billing

83

3

0

Constantly getting kicked out of HBO Max

I have att unlimited Elite and my HBO max is with that plan. I will sign in watch for a few days then it kicks me out. When I try to sign in it keeps saying my subscription can't be verified. At times I try to sign back in through my provider and it still doesn't recognize my subscription then I'll

Questions

 • HBO Max Login & Installation

214

1

0

I am getting the Can't Verify Your Subscription

I am trying to log in using Chrome browser on a mac book pro. I am signing in through the ATT provider using my phone number and password.  It worked fine yesterday and today Im getting the error.  My wife just signed in using the same method on her mac book pro and signed in just fine.&n

Questions

 • HBO Max Login & Installation

33

1

0

Accepted Solution

Official Solution

Can't get hbo max

I have unlimited elite and every time I try to sign in it says "hmm that doesn't seem to be the ID you used to sign up with. I only have 2 ID'S and neither work to sign in with

Questions

 • HBO Max Login & Installation

212

5

0

Accepted Solution

Official Solution

HBO Max access

I have access to HBO Max as part of my AT&T internet services (signed up 3 weeks ago). However, each time I try to activate HBO Max, I continue to get an error message saying that my account cannot be verified. My issue has been referred to tech support at HBO Max and they have yet to fix it. I

Questions

 • HBO Max Login & Installation

198

1

0

Accepted Solution

Official Solution

Stop HBO MAX texts.

I'm apart of a family group plan for At&t. I am not the sole account holder. I do not have the account ID or password. Nor do I want it. I already have HBO Max. I've gotten one text a day for 2 weeks offering me an HBO Max subscription. I don't want it. I text "OFF" "STOP" "I DON'T WANT IT" "PLE

Questions

 • Watching HBO Max

418

4

0

Unlimited Elite Plan w/ HBO Max - No CPNI Options to proceed error!

I've walked through all of the steps multiple times to link my att WIRELESS account through the att website. I cannot get the website to activate my hbo max promotion to establish a new account. It's not working. The AT&T website keeps returning the error that there are no CPNI options to procee

Questions

 • HBO Max Login & Installation

88

1

0

Business

Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !

Questions

 • Watching HBO Max

113

1

0

HBO Max subscription

I have an unlimited plan that includes free HBO max. How will this show up on my bill as in will it show up and a balance of $0 or will it not show up at all?

Questions

 • HBO Max Account & Billing

114

2

0

Hbomax not working same as @Pedro924 and @ Kelliegirl

My issue is the same as @Pedro924 and @Kelliegirl  HBO account was set up on my own account and now have to share using one family account. I had tried to get someone to help but no one reached out. I have gone thru the steps you listed for Pedro.   Please refer to a specialist. 

Questions

 • Watching HBO Max

22

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0

Download Movies

HBO Max will not allow movies to download. Just buffers then nothing

Questions

 • Watching HBO Max

64

1

0

HBO Max free through wireless plan

When I got my new phones in November, I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or

Questions

 • HBO Max Login & Installation

163

1

0

Accepted Solution

Official Solution

For those that have HBO Max included free in their internet or mobile plans...

Since WB/Discovery now owns HBO Max, will AT&T internet customers lose that?

Questions

 • HBO Max Account & Billing

147

2

0

Hbomax not working same as @Pedro924

My issue is the same as @Pedro924 I have spent hours on phone trying to get hbomax connected again and everytime no luck.  Yall said a manager would call Me and it never happened.  I have gone thru the steps you listed for Pedro.   Please refer to a specialist.  Please res

Questions

 • Watching HBO Max

179

5

0

HBOmax looks far better on Edge than on Firefox, why?

On Edge HBOmax has better color, better detail and plays more smoothly. Is there something I can change to correct this? With Win 11.

Questions

 • Watching HBO Max

88

1

Accepted Solution

Official Solution

How do family members get access to HBOMax?

My son can’t get HBOMax to work on his phone or other devices even though we have it through our wireless plan.

Questions

 • HBO Max Login & Installation

400

3

0

Closed

HBO Max not working on DirecTV Stream

Every time I try to play a show on HBO Max using DIRECTV Stream, I get an error message 'Can't Play Title'. Is anyone else having this issue. HBO Max is included in my subscription package, so why isn't it working?

Questions

 • Watching HBO Max

368

1

0

Accepted Solution

Official Solution

HBO Maxx verification issue

No one can solve this I’ve spoke to a lot of reps for hrs and chatted as well.Nobody can help my bo maxx credentials don’t work when I try to log in through provider this so frustrating.

Questions

 • HBO Max Login & Installation

103

1

0

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