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"Can't Verify Subscription"

I have the Unlimited Elite Plan and have for quite awhile, which says that it has HBO Max included. However, when I follow the process to login using my AT&T account credentials, I'm getting the error "Can't Verify Subscription" and tells me to contact my provider. Any assistance in getting thi

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35

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0

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Direct TV missed appointment

My appointment was scheduled from 8am -12 pm and technician did not show I have called technical support multiple times and told my call was escalated no one at this company can tell if or when the technician will show. I am told the technician will not answer the phone. I was also told that a local

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120

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Unable to activate or access my HBO Max account that is included with my wireless service.

I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "

Questions

222

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direct tv equipment

I signed up for direct tv in jan. 2023 and got it all set up and starting in July my equipment works about 10 minutes and says no service and buffers on all tv's and I called in and went thru hours of steps to fix problem and never worked. So they sent me a new box for main reciever and hooked it u

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110

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HBO Max not working

I have had ATT fiber 1000 with MAX since it was available in my area for a couple years. When I initially got the service I played with the HBOMax subscription but stopped using it. I recently went to use it again and I can not get it to work. I log in to my max account and it wants to veirfy with m

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82

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I need my PUK code please I locked it on accident

My phones not working

Questions

57

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HBO Max

I have a mobile phone plan that includes HBO Max and i've lost access for some reason over the last few days. When i try to sign in to HBO Max through ATT, as i've always done in the past, i am now getting this message: "It looks like you don’t have access to Max through this provider. If you think

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23

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Want to unlink my email from all accounts so I can start fresh

When all of the accounts got merged back whenver, my email was set as the email that shared all of the profiles for my in laws. Now I have my own, and when I link it to my provider, it still is showing all of their profiles, and I have two ad-free subscriptions tied to my email address.  One f

Questions

81

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Wireless unlimited plus max not working

I’m an employee and have unlimited plus wireless account and we have had max working until about 8:30 last night it quit working on all devices and says it cannot verify the subscription. I even tried downloading the app on different devices and same result. Also I know I am using the correct user

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28

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Still Cannot access Max Subscription

Hello, after the switch from HBO Max to MAX, we lost the ability to log in using our Wireless provider option

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15

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Max does not allow or recognize my ATT login

I would like a solution from ATT to troubleshoot MAX. I have deleted the MAX app and reinstalled, I have turned off my devices to reboot, I have changed my ATT password, I have logged into 2 different search engines on my desktop, I have exhausted all the posted links for help….and I verified that

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119

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Unable to log into MAX on tv and ipad.

Unable to log into MAX on tv and iPad. MAX asked to change my login password which I did. However, when I try to log in, it says my account cannot be verified. Thank you for any help you can provide.

Questions

834

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How do I move my HBO Max account to independently paying it and not AT&T?

I'm trying to move my plan down and still want to have my original HBO Account since all my information is tied to it. I don't see a way online to do it.

Questions

499

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i am facing issue with signals how i improved signals with AT&T upgrade?

i m losing signals during run and i need to restart it again. why this is happening? any idea?

Questions

106

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Missing local channels

Why i am not getting local channel of my area. is there any issue in setting or in tv? Any solution?

Questions

92

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HBO MAX can't verify my subscription

Hi, I received an email from AT&T stating I am eligible for an HBO Max subscription at no extra charge due to having at AT&T Unlimited Plus wireless plan however when I try logging in to the HBO Max app it's telling me that it can't verify my subscription? Can you help please? Thank you

Questions

30.5K

72

MAX login constantly kicking me out

After the initial transfer fiasco the first couple of days, I was able to successfully connect my AT&T account to MAX. Now I will login and then a day or two later it will kick me out and I have to reset my AT&T password every time because it gives me an error message saying the login attemp

Questions

2.8K

3

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HBOMax removed from Grandfathered plans

In early January, my HBOMax account stopped working after having it set up for years. I chatted with support multiple times and was transferred to multiple people. At the end of the conversation, I was just told that ATT is removing HBOMax services from all their plans, including older plans. It

Questions

1K

11

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Official Solution

My digital SIM card is not working?it only work for few days then it went off line

Is there any steps I could perform on my cell phone to get it going?

Questions

269

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What steps must I take to unlock the community tab?

Although YouTube Studio claims that I have advanced features enabled, none of the extras—in particular, the community button, which is what I actually wantre available. Please have a look at this; the community tab would be really beneficial to me. A big thank you!

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24

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