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Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

 • HBO Max Login & Installation

667

2

0

Can't sign to bo max

Having issue with sign-in into HBO max account

Questions

 • Watching HBO Max

23

1

0

HBO Max & Discovery +

I've been reading that HBO Max will be merging with Discovery + some time next year. What will happen to those of us who have HBO Max included in their wireless plan?

Questions

 • Watching HBO Max

43

2

0

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

 • HBO Max Account & Billing

80

1

0

Title not Found error HBO MAx

I can watch HBO Max on my laptop and I can log into HBO Max on my TV but when I select any title, I get a title not found message with a long error code that says to mention. A typical error code (I have tried many times) looks like: 82caaa4d-4427-4cc5-9a4c-fb2ee27b08db       &nb

Questions

 • Watching HBO Max

277

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

7K

19

0

I'm Wondering If Discovery+ Will Ever Be Included At Not Extra Charge

Hi, I currently already have a hbo max subscription, but I've been reading on some other pertinent websites that soon due to some of the behind the scene changes that are currently going on with at&t & other related companies that eventually discovery+ might be included with hbo max for no

Questions

 • Watching HBO Max

57

3

0

My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

Questions

 • HBO Max Login & Installation

58

2

0

I believe I've fixed the HBO Max login problem

So I've been in the same boat as the rest of you that should be getting HBO Max as part of your qualified AT&T Unlimited mobile plan. I'm very familiar with user authentication services/protocols (what I do for a living) and I'm pretty confident that the problem has something to do with how the cred

Questions

 • HBO Max Login & Installation

9.5K

3

0

Accepted Solution

Official Solution

cannot sign into hbo max

cannot find HBO "tile" on my account page. Two of us have Unlimited Starter and one has Unlimited Premium

Questions

 • HBO Max Login & Installation

61

2

0

My ATT account is listed as the provider for someone else's HBO Max account

I went to use my ATT account to create my HBO Max account and somehow it got attached to someone else's HBO Max account. How can I disconnect it from their account to make my own?

Questions

 • HBO Max Account & Billing

75

1

0

Accepted Solution

Official Solution

HBO Max Subscription says expired

Currently have AT&T Internet 1000 that says HBO Max is included but when I log in to HBO max is says my subscription through AT&T has expired? Any luck on how to fix this?

Questions

 • HBO Max Account & Billing

117

1

0

Accepted Solution

Official Solution

Your HBOMax subscription with AT&T has expired

As of today 1/25/22 I have started getting this same error, after researching this thread still cannot get a fix I've tried all primary troubleshooting my AT&T subscription clearly states that I still have HBO Max while hbo max says my subscription with AT&T has expired .. cleared cache, cl

Questions

 • HBO Max Login & Installation

152

3

0

Accepted Solution

Official Solution

Hbo max subscription expired

I have been having the hbo max subscription expired issue for a couple weeks now. I called in last week and was advised it was a known issue and was being worked on but no eta. If anyone from AT&T can help I’d appreciate it. Definitely supposed to have hbo max included in my plan.

Questions

 • HBO Max Login & Installation

426

2

0

Accepted Solution

Official Solution

HBO Max saying my subscription has expired

I tried deleting the HBO app and reinstalling and signed in through my provider. Went to the website and signed in with ATT and typed in the code on the screen and the message said I was all set. Then it took me to a page still trying to sell me a plan. What’s going on? The whole family is gathered

Questions

 • HBO Max Login & Installation

1.2K

3

Accepted Solution

Official Solution

Getting an error message stating AT&T subscription is expired while using HBO

HBO says my att subscription has expired yet nothing has changed with my att account. I have tried reinstalling the app and trying on different devices and get the same error message every time and none of the troubleshooting suggestions have worked. 

Questions

 • HBO Max Login & Installation

5.3K

6

0

Accepted Solution

Official Solution

Closed

How do I unsubscribe from HBOmax?

I want to unsubscribe from HBOmax?

Questions

 • HBO Max Account & Billing

260

1

0

Care Code 205.4: "Hmm..."

I'm trying to log into my AT&T account, but I keep getting an error message saying "Care Code 205.4 - Hmm... that isn't the ID you use for this service. Try signing in with another ID." The thing is, I couldn't remember my ID, so I hit "forgot ID" and it was texted to me, so I know I'm using the

Questions

 • HBO Max Login & Installation

1.3K

4

0

Accepted Solution

Official Solution

HBO Max Subscription Expired?

So suddenly I'm not able to play movies and shows anymore on the HBO Max app. I'm still logged into my account through the AT&T provider and I'm on a plan that's guaranteed me free HBO Max. I look on the account info and it says my subscription has expired, which is clearly not the case at all.

Questions

 • HBO Max Login & Installation

38.1K

205

Please tell me if my HBO MAX subscription is still supported by AT&T.

I've not been able to get into HBO MAX about one month. I have an unlimited premium account

Questions

 • Watching HBO Max

83

1

0

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