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I am still unable to watch HBO max what do I do

I have already tried trouble shooting suggestions, logging completely out and then back in This had not worked for me.

Questions

49

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HBO Max with internet 1000 plan

I am supposed to get HBO Max with my internet 1000 plan but it isn’t accepting my login information. What can I try to get it to work.

Questions

149

3

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HBO Max not working

Been using HBO Max through AT&T for years through my phone plan but recently we also switched to AT&T wifi and ever since, our HBO Max has no longer worked. Everytime I attempt to log in and select AT&T as my provider, I receive a message that says "Can't Verify Your Subscription." I've

Questions

162

3

Can't activate HBO max - missing tile

I have the Unlimited Plus wireless plan, but I'm having trouble setting up HBO Max. I don't have the activation tile described in the how-to instructions on my account page. Also, I've checked the faq and troubleshooting instructions on the AT&T and HBO Max sites, and I can't find a way to activ

Questions

26

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Autopay

Why was my autopay removed? And how do I stop it from being removed?

Questions

27

6

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Getting an error when I log on to HBO Max on my phone

I keep getting an error while attempting to log on to HBO Max through the app on my phone, though I am able to log on and watch on the computer. The error message is as follows: Can't verify your subscription The email address or password is incorrect. Please try again. Service code: Hdb3b53a7-

Questions

143

1

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Need help fixing my bill

A sales rep came to our home and promised us our bill would be 127.53 before taxes and it’s not even close first bill is $363 and no one will help change it and sales rep Eddie will not answer phone

Questions

15

1

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DirectvStream

I can't find any email addresses for customer service, so I'm posting this here. After almost 40 years with AT&T, I plan to change wireless carriers….and probably internet and TV as well. I have 3 wireless numbers, Fiber and DirectvStream. I’m looking for reasons, explanations, apologies and

Questions

21

2

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could not unclock my iphone

My ihone NO. 35 444089 146584 1

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7

1

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HBO Max Can't Verify Subscription

I can't sign into HBO Max with my ATT account. It's worked for a while (as recently as 24 hours ago) and then suddenly stopped. I've used the various troubleshooting tips of signing out and then back in, but no dice. There are so many people with this same issue, how could this still be a problem. P

Questions

42

4

0

Accepted Solution

Official Solution

Set up night hawk new sim card

I accidentally deactivated my sim card and went into at and t store and got a new one and now I'm trying to set it up...the rep at the store did mot give my any phone number or any information on howuto ptoceed, guess I should have asked.

Questions

10

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Login to HBO Max

When my wife or I try to log in to HBO max it tells us the password that we just changed is incorrect and we have to reset it every time we try to login? Why is this?

Questions

97

1

0

Accepted Solution

Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

255

8

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Care Code: 205.4

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

Questions

1.4K

4

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My phone won't work

I paid my bill and my phone won't work

Questions

12

1

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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

Questions

37

3

Accepted Solution

Official Solution

Hiw do i login to pay my bill

Having trouble logging in do to to many accounts because instead of me getting to phone services it takes me to my direct tv account

Questions

11

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Payment arrangement

I’ve done payment arrangements since I’ve had ATT, but now it’s not allowing me to do so. Why is that?

Questions

18

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What steps must I take to unlock the community tab?

Although YouTube Studio claims that I have advanced features enabled, none of the extras—in particular, the community button, which is what I actually wantre available. Please have a look at this; the community tab would be really beneficial to me. A big thank you!

Questions

7

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HBO Max to Max for Internet 1000 subscribers

Currently I get HBO Max against my AT&T FIBER — INTERNET 1000. When it switches to Max, will I be grandfathered into that or will there be any additional charges. If yes to the former, which of the following Max tier I’ll get - Ad-free, Or Unlimited Ad-free (with 4K and Dolby Atmos) ?

Questions

75

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