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billing-payment by check(mail)

My payment is being paid from a trust account. The stipulations of the trust say "no electronic payments" so I will be paying by a physical check. The bill itself reads, "make checks payable to AT&T MOBILITY...the trustee made it payable to AT AND T...is that still ok? ..my account # is written

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91

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Home repair emergency

need assistance today. She has doctor's calling her and cannot. She has appointment tomorrow she cannot call now so they are going to charge her a fee for not coming in since she could not call to reschedule 

Questions

108

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Order canceled due to suspicious activity

I was attempting to order an iPhone 14 because the phone I currently have is 4 years old and on its' last legs. I desperately need a new one soon before it gives out on me. I put in all of the information asked during the checkout process, including my SSN. After everything was sent through I was

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37

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AT&T Model DL102-2

I cant retrive the messages off the answering machine I call it when greeting starts I press *19 but the greeting just keep goin and want to record a new messageis it * or# before or after the 19(code) thanks for any help

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26

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At&t unlock carrier sim

Hi I recently bought a phone that has a carrier lock from at&t ( I didn't know it had) . I can’t use the phone because of it. Im at a loss, i don’t know what to do. I can’t sell the phone because nobody wants to buy it. Im stuck with a phone i can’t use because im outside of the US. Can someone

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30

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phantom phone billed to account

Hi, We've been with AT&T for several years and have 1 landline on our account. Today I noticed that I have overlooked a charge for a phone to our account for QUITE a while for a phone number we don't have, so I called att and spoke with a rep. who opened a claim for me. What's bad/disconcerti

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26

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How do I turn off voicemail on AT&T Fiber home phone

We just got set up with AT&T Fiber for Internet and home phone. Apparently, some sort of voicemail got set up, even though we didn't request it and weren't told about it. Now, all our messages are disappearing somewhere in the ether. I have searched all over this site, but can't find any useful

Questions

1.1K

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EL52500 Home Phone Base Unresponsive

The base has the answer on/off and in-use lights blinking red in tandem. Handsets all say No power at base but obviously there is power. Outlet cord and phone cable are plugged in as they should. All have been unplugged and plugged back in. I can get the handset to reprogram mode to match to the bas

Questions

39

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Fraud email response

I submitted fraud claim 1/4/24 which AT&T noted on that date. I got an email 2/15/24 to respond to: g00050@att.com Is this legitimate or is this a fisher or scammer email. Who do I resend my info to as now AT&T is claiming I didn't send them the information which I did send them with the cl

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109

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AT&T Prepaid Phone Card

I have 5 cards that I used while traveling on business before the Advent of cell phones. Are these still usable?

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22

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Answering service on landline says it is full after on message

I bought these phones for my grandma who is hard of hearing hoping they would work for her and her hearing aids. We continually are having problems with the answering service inbox being full after one message and friends and family cannot leave messages. I know I can clear the voicemail, but it sho

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29

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How to recover my eSIM

I accidentally erased my eSIM while resetting my iPhone. But I still need my phone number as well. It's tied to my bank details and other forms of identification. I want to know what I should do.

Questions

1.3K

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How can I unlock samsung galaxy: no att sim card

I have galaxy A125U and I live in Gran Canaria Spain and it is'nt possible to use a local sim card. I can't receive the codes: The message is: We’re sorry ... we’re having technical issues. Please ...few minutes ... then try again.. . Any suggestions?

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39

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Phone Portal will not forward voicemails to my email

Voicemails from ATT's Business Voicemail Portal will not reliably forward to my email. The messages are not going to spam, my email was typed correctly, and I have tried alternative browsers. This issue has been ongoing since January.

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65

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Service for new construction single family home

We are building a new single family custom home in Chatsworth CA. I'm looking for information on pole location, conduit size, distance between pull boxes and number of conduits required. Who can I contact for this information?

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30

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Official Solution

New subdivision fiber installation

Hello, I work for a developer, and we are looking to get a quote to have phone / fiber run to it. How do I go about getting the process started?

Questions

53

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Need to cancel a Uverse line

My husband is in memory care and no longer needs his phone line - (Edited to remove personal information). How do I cancel this line? Thank you,  Dianne F. Acct. (Edited to remove personal information)

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118

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Easement

A client is purchasing a property with an easement. The easement was originally with BellSouth. Can I get contact information for someone we can speak with to have the easement released/terminated?

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30

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Has Fed Universal Service Fee gone up 1500% this month?

I switched from copper to VOIP and on my first bill for the "new" service my Federal Universal Service Charge/Fee went from $2.25 to $31.78 which is higher than the $24.99 phone charge! Is this normal for VOIP home phone? It basically ate up all the savings we were told we'd have by switching from c

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87

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Change name on outgoing Caller ID

How do I change the caller ID name that displays when I call someone from my AT&T home phone?

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211

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